ANCHOR OF HOPE HOSPICE – Hospice, CARMEL, Indiana

CMS quality & patient experience

CAHPS summary star rating

Not rated

CMS publishes summary stars only for hospices with 75 or more completed family caregiver surveys in the reporting period.

Composite process

94.4%

Communication

85%

Timely help

77%

Respect

94%

Emotional support

88%

Pain & symptoms

77%

Hospice rating (9–10)

82%

Would recommend

89%

Reporting period: 1 July 202330 June 2025

Source: CMS Care Compare hospice data (CAHPS Hospice Survey and Hospice Quality Reporting Program).

Explore hospice ANCHOR OF HOPE HOSPICE performance based on staff quality, patient satisfaction, safety measures, and service effectiveness in CARMEL. Get insights into For-Profit and hospice-specific standards, along with comparisons to national benchmarks. Ideal for individuals, families, and healthcare providers seeking quality end-of-life care information.

Main info

Name
ANCHOR OF HOPE HOSPICE
Address
973 KEYSTON AVENUE WAY N, CARMEL, IN 46032
CMS Certification Number
151654
Phone
(317) 668-1011
CMS Region
5
Ownership Type
For-Profit
Certification Date
2023-03-08
Data current as of
31 May 2026

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ANCHOR OF HOPE HOSPICE Addresses

  • 973 KEYSTON AVENUE WAY N

    CARMEL, IN 46032

    Phone: (317) 668-1011

Quality Measures

Hospice survey data from CMS, including quality measures and caregiver ratings for the reporting period.
MeasureScoreComparisonDate RangeFootnote
H_001_01_DENOMINATOR107
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Treatment Preferences100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_002_01_DENOMINATOR107
Jul 1, 2024 – Jun 30, 2025
Beliefs & Values Addressed (if desired by the patient)100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_003_01_DENOMINATOR107
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Pain Screening99.1
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_004_01_DENOMINATOR53
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Pain Assessment98.1
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_005_01_DENOMINATOR107
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Dyspnea Screening100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_006_01_DENOMINATOR34
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Dyspnea Treatment88.2
Below national avgBelow state avg
Jul 1, 2024 – Jun 30, 2025
H_007_01_DENOMINATOR8
Jul 1, 2024 – Jun 30, 2025
Patient Treated with an Opioid Who Are Given a Bowel Regimen
Jul 1, 2024 – Jun 30, 20251
H_008_01_DENOMINATOR107
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Composite Process Measure94.4
Above national avgBelow state avg
Jul 1, 2024 – Jun 30, 2025
Average Daily Census40
Jan 1, 2024 – Dec 31, 2024
Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year
Jan 1, 2024 – Dec 31, 2024
Hospice served at least 1 patient enrolled in Medicare Advantage during one year
Jan 1, 2024 – Dec 31, 2024
Care Provided in Assisted Living Facility79
Jan 1, 2024 – Dec 31, 2024
Care Provided in Home19
Jan 1, 2024 – Dec 31, 2024
Care Provided in Inpatient Hospice Facility0
Jan 1, 2024 – Dec 31, 202414
Care Provided in Inpatient Hospital Facility0
Jan 1, 2024 – Dec 31, 202414
Care Provided in Nursing Facility2
Jan 1, 2024 – Dec 31, 2024
Care Provided in Skilled Nursing Facility0
Jan 1, 2024 – Dec 31, 202414
Care Provided in All other locations0
Jan 1, 2024 – Dec 31, 202414
Percent of Patients with Cancer12
Jan 1, 2024 – Dec 31, 2024
Percent of Patients with Circulatory/heart disease9
Jan 1, 2024 – Dec 31, 2024
Percent of Patients with Dementia55
Jan 1, 2024 – Dec 31, 2024
Percent of Patients with Respiratory disease9
Jan 1, 2024 – Dec 31, 2024
Percent of Patients with Stroke
Jan 1, 2024 – Dec 31, 202413
Percent of Patients with Other Conditions13
Jan 1, 2024 – Dec 31, 2024
Hospice Visits in the Last Days of Life89
Jan 1, 2023 – Dec 31, 2024
Hospice Visits in the Last Days of Life83.1
Above national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Hospice Care Index Overall Score9
Above national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
CHC/GIP provided (% days)18472
Jan 1, 2023 – Dec 31, 2024
CHC/GIP provided (% days)0
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
CHC/GIP provided (% days)52
Jan 1, 2023 – Dec 31, 2024
Gaps in nursing visits (% elections)113
Jan 1, 2023 – Dec 31, 2024
Gaps in nursing visits (% elections)11.5
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Gaps in nursing visits (% elections)5
Jan 1, 2023 – Dec 31, 2024
Early live discharges (% live discharges)22
Jan 1, 2023 – Dec 31, 2024
Early live discharges (% live discharges)9.1
Above national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Early live discharges (% live discharges)68
Jan 1, 2023 – Dec 31, 2024
Late live discharges (% live discharges)22
Jan 1, 2023 – Dec 31, 2024
Late live discharges (% live discharges)13.6
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Late live discharges (% live discharges)7
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 1(% live discharges)22
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 1 (% live discharges)13.6
Above national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 1 (% live discharges)79
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 2(% live discharges)22
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 2 (% live discharges)0
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 2 (% live discharges)45
Jan 1, 2023 – Dec 31, 2024
Per-beneficiary spending (U.S. dollars $)172
Jan 1, 2023 – Dec 31, 2024
Per-beneficiary spending (U.S. dollars $)19385
Above national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Per-beneficiary spending (U.S. dollars $)57
Jan 1, 2023 – Dec 31, 2024
Nurse care minutes per routine home care days (minutes)18459
Jan 1, 2023 – Dec 31, 2024
Nurse care minutes per routine home care days (minutes)12.1
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Nurse care minutes per routine home care days (minutes)48
Jan 1, 2023 – Dec 31, 2024
Skilled nursing minutes on weekends (% minutes)222945
Jan 1, 2023 – Dec 31, 2024
Skilled nursing minutes on weekends (% minutes)7.7
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Skilled nursing minutes on weekends (% minutes)47
Jan 1, 2023 – Dec 31, 2024
Visits near death (% decedents)97
Jan 1, 2023 – Dec 31, 2024
Visits near death (% decedents)100
Above national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Visits near death (% decedents)100
Jan 1, 2023 – Dec 31, 2024
Provided Routine Home Care and other levels of care
Jan 1, 2022 – Dec 31, 202412
Provided Routine Home Care only
Jan 1, 2022 – Dec 31, 202412

Patient & Family Experience (CAHPS)

Patient and family caregiver survey results from CMS CAHPS Hospice Survey. Scores reflect experiences with communication, timely care, emotional support, pain management, and overall recommendation.
MeasureScoreComparisonDate RangeFootnote
The hospice team did |not| provide the right amount of emotional and spiritual support12.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
EMO_REL_MBV
Jul 1, 2023 – Jun 30, 2025
The hospice team provided the right amount of emotional and spiritual support88.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
Caregivers rated the hospice agency a 6 or lower4.00
Below national avgSame as state avg
Jul 1, 2023 – Jun 30, 2025
Caregivers rated the hospice agency a 7 or 814.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
Caregivers rated the hospice agency a 9 or 1082.00
Same as national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
NO, they would probably not or definitely not recommend the hospice5.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
YES, they would probably recommend the hospice6.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
YES, they would definitely recommend the hospice89.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team sometimes or never treated the patient with respect3.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team usually treated the patient with respect3.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team always treated the patient with respect94.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
The patient sometimes or never got the help they needed for pain and symptoms8.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
The patient usually got the help they needed for pain and symptoms15.00
Same as national avgSame as state avg
Jul 1, 2023 – Jun 30, 2025
The patient always got the help they needed for pain and symptoms77.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team sometimes or never communicated well6.00
Same as national avgSame as state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team usually communicated well9.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team always communicated well85.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team sometimes or never provided timely help14.00
Above national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team usually provided timely help9.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team always provided timely help77.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
Family caregiver survey rating
Apr 1, 2023 – Mar 31, 202515

Score Comparison (Hospice vs Benchmarks)

Blue bar = this hospice. Amber tick = national average. Gray tick = state average. Scores are percentages from CMS CAHPS surveys and Quality Measures.
The hospice team did |not| provide the right amoun12%
▲ National: 9% · ◆ State: 9%
The hospice team provided the right amount of emot88%
▲ National: 91% · ◆ State: 91%
Caregivers rated the hospice agency a 6 or lower4%
▲ National: 5% · ◆ State: 4%
Caregivers rated the hospice agency a 7 or 814%
▲ National: 13% · ◆ State: 13%
Caregivers rated the hospice agency a 9 or 1082%
▲ National: 82% · ◆ State: 83%
NO, they would probably not or definitely not reco5%
▲ National: 4% · ◆ State: 4%
YES, they would probably recommend the hospice6%
▲ National: 11% · ◆ State: 11%
YES, they would definitely recommend the hospice89%
▲ National: 85% · ◆ State: 85%

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