A CHANGE OF SEASONS HOSPICE, INC. – Hospice, PIGEON, Michigan
For-Profit
CMS quality & patient experience
CAHPS summary star rating
Not ratedCMS publishes summary stars only for hospices with 75 or more completed family caregiver surveys in the reporting period.
Composite process
89.1%Communication
—Timely help
—Respect
—Emotional support
—Pain & symptoms
—Hospice rating (9–10)
—Would recommend
—Results not available for this reporting period
Reporting period: 1 July 2023 – 30 June 2025
Source: CMS Care Compare hospice data (CAHPS Hospice Survey and Hospice Quality Reporting Program).
Explore hospice A CHANGE OF SEASONS HOSPICE, INC. performance based on staff quality, patient satisfaction, safety measures, and service effectiveness in PIGEON. Get insights into For-Profit and hospice-specific standards, along with comparisons to national benchmarks. Ideal for individuals, families, and healthcare providers seeking quality end-of-life care information.
Main info
Name
A CHANGE OF SEASONS HOSPICE, INC.
Address
8201 PORT AUSTIN RD, PIGEON, MI 48755
CMS Certification Number
231676
Phone
(989) 856-2800
CMS Region
5
Ownership Type
For-Profit
Certification Date
2019-10-22
Data current as of
31 May 2026
Loading map ...
A CHANGE OF SEASONS HOSPICE, INC. Addresses
8201 PORT AUSTIN RD
PIGEON, MI 48755
Phone: (989) 856-2800
Quality Measures
Hospice survey data from CMS, including quality measures and caregiver ratings for the reporting period.
| Measure | Score | Comparison | Date Range | Footnote |
|---|---|---|---|---|
| H_001_01_DENOMINATOR | 46 | Jul 1, 2024 – Jun 30, 2025 | — | |
| Hospice and Palliative Care Treatment Preferences | 100 | Above national avgAbove state avg | Jul 1, 2024 – Jun 30, 2025 | — |
| H_002_01_DENOMINATOR | 46 | Jul 1, 2024 – Jun 30, 2025 | — | |
| Beliefs & Values Addressed (if desired by the patient) | 100 | Above national avgAbove state avg | Jul 1, 2024 – Jun 30, 2025 | — |
| H_003_01_DENOMINATOR | 46 | Jul 1, 2024 – Jun 30, 2025 | — | |
| Hospice and Palliative Care Pain Screening | 100 | Above national avgAbove state avg | Jul 1, 2024 – Jun 30, 2025 | — |
| H_004_01_DENOMINATOR | 26 | Jul 1, 2024 – Jun 30, 2025 | — | |
| Hospice and Palliative Care Pain Assessment | 96.2 | Above national avgSame as state avg | Jul 1, 2024 – Jun 30, 2025 | — |
| H_005_01_DENOMINATOR | 46 | Jul 1, 2024 – Jun 30, 2025 | — | |
| Hospice and Palliative Care Dyspnea Screening | 100 | Above national avgAbove state avg | Jul 1, 2024 – Jun 30, 2025 | — |
| H_006_01_DENOMINATOR | 30 | Jul 1, 2024 – Jun 30, 2025 | — | |
| Hospice and Palliative Care Dyspnea Treatment | 96.7 | Above national avgBelow state avg | Jul 1, 2024 – Jun 30, 2025 | — |
| H_007_01_DENOMINATOR | 14 | Jul 1, 2024 – Jun 30, 2025 | — | |
| Patient Treated with an Opioid Who Are Given a Bowel Regimen | — | Jul 1, 2024 – Jun 30, 2025 | 1 | |
| H_008_01_DENOMINATOR | 46 | Jul 1, 2024 – Jun 30, 2025 | — | |
| Hospice and Palliative Care Composite Process Measure | 89.1 | Below national avgBelow state avg | Jul 1, 2024 – Jun 30, 2025 | — |
| Average Daily Census | 17 | Jan 1, 2024 – Dec 31, 2024 | — | |
| Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year | — | Jan 1, 2024 – Dec 31, 2024 | — | |
| Hospice served at least 1 patient enrolled in Medicare Advantage during one year | — | Jan 1, 2024 – Dec 31, 2024 | — | |
| Care Provided in Assisted Living Facility | 35 | Jan 1, 2024 – Dec 31, 2024 | — | |
| Care Provided in Home | 46 | Jan 1, 2024 – Dec 31, 2024 | — | |
| Care Provided in Inpatient Hospice Facility | 0 | Jan 1, 2024 – Dec 31, 2024 | 14 | |
| Care Provided in Inpatient Hospital Facility | 0 | Jan 1, 2024 – Dec 31, 2024 | 14 | |
| Care Provided in Nursing Facility | 0 | Jan 1, 2024 – Dec 31, 2024 | 14 | |
| Care Provided in Skilled Nursing Facility | 19 | Jan 1, 2024 – Dec 31, 2024 | — | |
| Care Provided in All other locations | 0 | Jan 1, 2024 – Dec 31, 2024 | 14 | |
| Percent of Patients with Cancer | 22 | Jan 1, 2024 – Dec 31, 2024 | — | |
| Percent of Patients with Circulatory/heart disease | 45 | Jan 1, 2024 – Dec 31, 2024 | — | |
| Percent of Patients with Dementia | — | Jan 1, 2024 – Dec 31, 2024 | 13 | |
| Percent of Patients with Respiratory disease | — | Jan 1, 2024 – Dec 31, 2024 | 13 | |
| Percent of Patients with Stroke | — | Jan 1, 2024 – Dec 31, 2024 | 13 | |
| Percent of Patients with Other Conditions | — | Jan 1, 2024 – Dec 31, 2024 | 13 | |
| Hospice Visits in the Last Days of Life | 56 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Hospice Visits in the Last Days of Life | 8.9 | Below national avgBelow state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Hospice Care Index Overall Score | 10 | Above national avgAbove state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| CHC/GIP provided (% days) | 12508 | Jan 1, 2023 – Dec 31, 2024 | — | |
| CHC/GIP provided (% days) | 0.2 | Below national avgBelow state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| CHC/GIP provided (% days) | 74 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Gaps in nursing visits (% elections) | 63 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Gaps in nursing visits (% elections) | 54 | Above national avgSame as state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Gaps in nursing visits (% elections) | 52 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Early live discharges (% live discharges) | 16 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Early live discharges (% live discharges) | 12.5 | Above national avgAbove state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Early live discharges (% live discharges) | 85 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Late live discharges (% live discharges) | 16 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Late live discharges (% live discharges) | 31.3 | Below national avgBelow state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Late live discharges (% live discharges) | 35 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Burdensome transitions, Type 1(% live discharges) | 16 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Burdensome transitions, Type 1 (% live discharges) | 6.3 | Below national avgBelow state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Burdensome transitions, Type 1 (% live discharges) | 46 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Burdensome transitions, Type 2(% live discharges) | 16 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Burdensome transitions, Type 2 (% live discharges) | 0 | Below national avgBelow state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Burdensome transitions, Type 2 (% live discharges) | 45 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Per-beneficiary spending (U.S. dollars $) | 98 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Per-beneficiary spending (U.S. dollars $) | 20385 | Above national avgAbove state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Per-beneficiary spending (U.S. dollars $) | 63 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Nurse care minutes per routine home care days (minutes) | 12474 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Nurse care minutes per routine home care days (minutes) | 9 | Below national avgBelow state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Nurse care minutes per routine home care days (minutes) | 16 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Skilled nursing minutes on weekends (% minutes) | 112785 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Skilled nursing minutes on weekends (% minutes) | 8.3 | Below national avgBelow state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Skilled nursing minutes on weekends (% minutes) | 54 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Visits near death (% decedents) | 70 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Visits near death (% decedents) | 98.6 | Above national avgAbove state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Visits near death (% decedents) | 89 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Provided Routine Home Care and other levels of care | — | Jan 1, 2022 – Dec 31, 2024 | — | |
| Provided Routine Home Care only | — | Jan 1, 2022 – Dec 31, 2024 | — |
Patient & Family Experience (CAHPS)
Patient and family caregiver survey results from CMS CAHPS Hospice Survey. Scores reflect experiences with communication, timely care, emotional support, pain management, and overall recommendation.
| Measure | Score | Comparison | Date Range | Footnote |
|---|---|---|---|---|
| The hospice team did |not| provide the right amount of emotional and spiritual support | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| EMO_REL_MBV | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| The hospice team provided the right amount of emotional and spiritual support | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| Caregivers rated the hospice agency a 6 or lower | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| Caregivers rated the hospice agency a 7 or 8 | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| Caregivers rated the hospice agency a 9 or 10 | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| NO, they would probably not or definitely not recommend the hospice | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| YES, they would probably recommend the hospice | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| YES, they would definitely recommend the hospice | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| The hospice team sometimes or never treated the patient with respect | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| The hospice team usually treated the patient with respect | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| The hospice team always treated the patient with respect | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| The patient sometimes or never got the help they needed for pain and symptoms | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| The patient usually got the help they needed for pain and symptoms | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| The patient always got the help they needed for pain and symptoms | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| The hospice team sometimes or never communicated well | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| The hospice team usually communicated well | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| The hospice team always communicated well | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| The hospice team sometimes or never provided timely help | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| The hospice team usually provided timely help | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| The hospice team always provided timely help | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| Family caregiver survey rating | — | Apr 1, 2023 – Mar 31, 2025 | 15 |
Score Comparison (Hospice vs Benchmarks)
Blue bar = this hospice. Amber tick = national average. Gray tick = state average. Scores are percentages from CMS CAHPS surveys and Quality Measures.
Hospice and Palliative Care Treatment Preferences100%
▲ National: 99.5% · ◆ State: 99.8%
Beliefs & Values Addressed (if desired by the pati100%
▲ National: 98.6% · ◆ State: 98.7%
Hospice and Palliative Care Pain Screening100%
▲ National: 98.4% · ◆ State: 97.8%
Hospice and Palliative Care Pain Assessment96.2%
▲ National: 95.6% · ◆ State: 96.2%
Hospice and Palliative Care Dyspnea Screening100%
▲ National: 99.2% · ◆ State: 98.9%
Hospice and Palliative Care Dyspnea Treatment96.7%
▲ National: 96.4% · ◆ State: 97.3%
Hospice and Palliative Care Composite Process Meas89.1%
▲ National: 91.7% · ◆ State: 92.6%
Average Daily Census17%
Reviews
All reviews are moderated before publication. Reviews reflect users' opinions; we do not verify the accuracy of individual reviews.
No reviews yet. Be the first to share your experience — your opinion helps families compare providers.
Similar Hospices
A&D HOSPICE
For-Profit
3375 CARVER STREET
ABIGAIL HOSPICE, LLC
For-Profit
2790 W GRAND RIVER, SUITE 100
ABSOLUTE HOME HEALTH & HOSPICE, INC
For-Profit
9463 HOLLY RD, SUITE 104
ABSOLUTE HOSPICE SERVICES
For-Profit
9463 HOLLY RD, SUITE 103
ADVANCED HOSPICE CARE, LLC
For-Profit
4705 TOWNE CENTRE, SUITE 001
ADVISACARE HOSPICE
For-Profit
3290 WEST BIG BEAVER RD, SUITE 501
218 W GARFIELD ST
ALL AMERICA HOSPICE CARE, INC
For-Profit
39555 W TEN MILE RD, SUITE 308
ALL AMERICAN HOSPICE CARE, LLC
For-Profit
30500 23 MILE ROAD