GENTIVA I – Hospice, OMAHA, Nebraska

CMS quality & patient experience

CAHPS summary star rating

Composite process

98.6%

Communication

78%

Timely help

72%

Respect

91%

Emotional support

89%

Pain & symptoms

66%

Hospice rating (9–10)

77%

Would recommend

80%

Reporting period: 1 July 202330 June 2025

Source: CMS Care Compare hospice data (CAHPS Hospice Survey and Hospice Quality Reporting Program).

Explore hospice GENTIVA I performance based on staff quality, patient satisfaction, safety measures, and service effectiveness in OMAHA. Get insights into For-Profit and hospice-specific standards, along with comparisons to national benchmarks. Ideal for individuals, families, and healthcare providers seeking quality end-of-life care information.

Main info

Name
GENTIVA I
Address
444 REGENCY PARKWAY DRIVE, SUITE 300, OMAHA, NE 68114
CMS Certification Number
281528
Phone
(402) 397-0990
CMS Region
7
Ownership Type
For-Profit
Certification Date
1997-05-28
Data current as of
31 May 2026

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GENTIVA I Addresses

  • 444 REGENCY PARKWAY DRIVE, SUITE 300

    OMAHA, NE 68114

    Phone: (402) 397-0990

Quality Measures

Hospice survey data from CMS, including quality measures and caregiver ratings for the reporting period.
MeasureScoreComparisonDate RangeFootnote
H_001_01_DENOMINATOR207
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Treatment Preferences100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_002_01_DENOMINATOR207
Jul 1, 2024 – Jun 30, 2025
Beliefs & Values Addressed (if desired by the patient)100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_003_01_DENOMINATOR207
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Pain Screening100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_004_01_DENOMINATOR131
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Pain Assessment100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_005_01_DENOMINATOR207
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Dyspnea Screening100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_006_01_DENOMINATOR108
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Dyspnea Treatment99.1
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_007_01_DENOMINATOR42
Jul 1, 2024 – Jun 30, 2025
Patient Treated with an Opioid Who Are Given a Bowel Regimen95.2
Above national avgBelow state avg
Jul 1, 2024 – Jun 30, 2025
H_008_01_DENOMINATOR207
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Composite Process Measure98.6
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
Average Daily Census47
Jan 1, 2024 – Dec 31, 2024
Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year
Jan 1, 2024 – Dec 31, 2024
Hospice served at least 1 patient enrolled in Medicare Advantage during one year
Jan 1, 2024 – Dec 31, 2024
Care Provided in Assisted Living Facility43
Jan 1, 2024 – Dec 31, 2024
Care Provided in Home17
Jan 1, 2024 – Dec 31, 2024
Care Provided in Inpatient Hospice Facility0
Jan 1, 2024 – Dec 31, 202414
Care Provided in Inpatient Hospital Facility0
Jan 1, 2024 – Dec 31, 202414
Care Provided in Nursing Facility0
Jan 1, 2024 – Dec 31, 202414
Care Provided in Skilled Nursing Facility40
Jan 1, 2024 – Dec 31, 2024
Care Provided in All other locations0
Jan 1, 2024 – Dec 31, 202414
Percent of Patients with Cancer18
Jan 1, 2024 – Dec 31, 2024
Percent of Patients with Circulatory/heart disease24
Jan 1, 2024 – Dec 31, 2024
Percent of Patients with Dementia33
Jan 1, 2024 – Dec 31, 2024
Percent of Patients with Respiratory disease9
Jan 1, 2024 – Dec 31, 2024
Percent of Patients with Stroke8
Jan 1, 2024 – Dec 31, 2024
Percent of Patients with Other Conditions12
Jan 1, 2024 – Dec 31, 2024
Hospice Visits in the Last Days of Life309
Jan 1, 2023 – Dec 31, 2024
Hospice Visits in the Last Days of Life72.5
Above national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Hospice Care Index Overall Score9
Above national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
CHC/GIP provided (% days)38818
Jan 1, 2023 – Dec 31, 2024
CHC/GIP provided (% days)0
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
CHC/GIP provided (% days)52
Jan 1, 2023 – Dec 31, 2024
Gaps in nursing visits (% elections)219
Jan 1, 2023 – Dec 31, 2024
Gaps in nursing visits (% elections)11
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Gaps in nursing visits (% elections)5
Jan 1, 2023 – Dec 31, 2024
Early live discharges (% live discharges)45
Jan 1, 2023 – Dec 31, 2024
Early live discharges (% live discharges)6.7
Below national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Early live discharges (% live discharges)53
Jan 1, 2023 – Dec 31, 2024
Late live discharges (% live discharges)45
Jan 1, 2023 – Dec 31, 2024
Late live discharges (% live discharges)48.9
Above national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Late live discharges (% live discharges)80
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 1(% live discharges)45
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 1 (% live discharges)0
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 1 (% live discharges)19
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 2(% live discharges)45
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 2 (% live discharges)4.4
Above national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 2 (% live discharges)86
Jan 1, 2023 – Dec 31, 2024
Per-beneficiary spending (U.S. dollars $)461
Jan 1, 2023 – Dec 31, 2024
Per-beneficiary spending (U.S. dollars $)14729
Below national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Per-beneficiary spending (U.S. dollars $)32
Jan 1, 2023 – Dec 31, 2024
Nurse care minutes per routine home care days (minutes)38800
Jan 1, 2023 – Dec 31, 2024
Nurse care minutes per routine home care days (minutes)16.3
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Nurse care minutes per routine home care days (minutes)84
Jan 1, 2023 – Dec 31, 2024
Skilled nursing minutes on weekends (% minutes)631065
Jan 1, 2023 – Dec 31, 2024
Skilled nursing minutes on weekends (% minutes)9
Below national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Skilled nursing minutes on weekends (% minutes)62
Jan 1, 2023 – Dec 31, 2024
Visits near death (% decedents)371
Jan 1, 2023 – Dec 31, 2024
Visits near death (% decedents)95.7
Above national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Visits near death (% decedents)67
Jan 1, 2023 – Dec 31, 2024
Provided Routine Home Care and other levels of care
Jan 1, 2022 – Dec 31, 2024
Provided Routine Home Care only
Jan 1, 2022 – Dec 31, 2024

Patient & Family Experience (CAHPS)

Patient and family caregiver survey results from CMS CAHPS Hospice Survey. Scores reflect experiences with communication, timely care, emotional support, pain management, and overall recommendation.
MeasureScoreComparisonDate RangeFootnote
The hospice team did |not| provide the right amount of emotional and spiritual support11.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
EMO_REL_MBV
Jul 1, 2023 – Jun 30, 2025
The hospice team provided the right amount of emotional and spiritual support89.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
Caregivers rated the hospice agency a 6 or lower6.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
Caregivers rated the hospice agency a 7 or 817.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
Caregivers rated the hospice agency a 9 or 1077.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
NO, they would probably not or definitely not recommend the hospice5.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
YES, they would probably recommend the hospice15.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
YES, they would definitely recommend the hospice80.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team sometimes or never treated the patient with respect3.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team usually treated the patient with respect6.00
Below national avgSame as state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team always treated the patient with respect91.00
Same as national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
The patient sometimes or never got the help they needed for pain and symptoms12.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
The patient usually got the help they needed for pain and symptoms22.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
The patient always got the help they needed for pain and symptoms66.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team sometimes or never communicated well7.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team usually communicated well15.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team always communicated well78.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team sometimes or never provided timely help11.00
Above national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team usually provided timely help17.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team always provided timely help72.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
Family caregiver survey rating★★★
Apr 1, 2023 – Mar 31, 2025

Score Comparison (Hospice vs Benchmarks)

Blue bar = this hospice. Amber tick = national average. Gray tick = state average. Scores are percentages from CMS CAHPS surveys and Quality Measures.
The hospice team did |not| provide the right amoun11%
▲ National: 9% · ◆ State: 8%
The hospice team provided the right amount of emot89%
▲ National: 91% · ◆ State: 92%
Caregivers rated the hospice agency a 6 or lower6%
▲ National: 5% · ◆ State: 4%
Caregivers rated the hospice agency a 7 or 817%
▲ National: 13% · ◆ State: 12%
Caregivers rated the hospice agency a 9 or 1077%
▲ National: 82% · ◆ State: 84%
NO, they would probably not or definitely not reco5%
▲ National: 4% · ◆ State: 4%
YES, they would probably recommend the hospice15%
▲ National: 11% · ◆ State: 10%
YES, they would definitely recommend the hospice80%
▲ National: 85% · ◆ State: 86%

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