CROSSBRIDGE HOSPICE – Hospice, CINCINNATI, Ohio

CMS quality & patient experience

CAHPS summary star rating

Not rated

CMS publishes summary stars only for hospices with 75 or more completed family caregiver surveys in the reporting period.

Composite process

100%

Communication

85%

Timely help

78%

Respect

95%

Emotional support

90%

Pain & symptoms

69%

Hospice rating (9–10)

81%

Would recommend

86%

Reporting period: 1 July 202330 June 2025

Source: CMS Care Compare hospice data (CAHPS Hospice Survey and Hospice Quality Reporting Program).

Explore hospice CROSSBRIDGE HOSPICE performance based on staff quality, patient satisfaction, safety measures, and service effectiveness in CINCINNATI. Get insights into For-Profit and hospice-specific standards, along with comparisons to national benchmarks. Ideal for individuals, families, and healthcare providers seeking quality end-of-life care information.

Main info

Name
CROSSBRIDGE HOSPICE
Address
4435 AICHOLTZ ROAD, SUITE 400, CINCINNATI, OH 45245
CMS Certification Number
361702
Phone
(513) 458-5545
CMS Region
5
Ownership Type
For-Profit
Certification Date
2018-01-08
Data current as of
31 May 2026

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CROSSBRIDGE HOSPICE Addresses

  • 4435 AICHOLTZ ROAD, SUITE 400

    CINCINNATI, OH 45245

    Phone: (513) 458-5545

Quality Measures

Hospice survey data from CMS, including quality measures and caregiver ratings for the reporting period.
MeasureScoreComparisonDate RangeFootnote
H_001_01_DENOMINATOR166
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Treatment Preferences100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_002_01_DENOMINATOR166
Jul 1, 2024 – Jun 30, 2025
Beliefs & Values Addressed (if desired by the patient)100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_003_01_DENOMINATOR166
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Pain Screening100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_004_01_DENOMINATOR45
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Pain Assessment100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_005_01_DENOMINATOR166
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Dyspnea Screening100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_006_01_DENOMINATOR46
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Dyspnea Treatment100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_007_01_DENOMINATOR18
Jul 1, 2024 – Jun 30, 2025
Patient Treated with an Opioid Who Are Given a Bowel Regimen
Jul 1, 2024 – Jun 30, 20251
H_008_01_DENOMINATOR166
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Composite Process Measure100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
Average Daily Census77
Jan 1, 2024 – Dec 31, 2024
Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year
Jan 1, 2024 – Dec 31, 2024
Hospice served at least 1 patient enrolled in Medicare Advantage during one year
Jan 1, 2024 – Dec 31, 2024
Care Provided in Assisted Living Facility38
Jan 1, 2024 – Dec 31, 2024
Care Provided in Home58
Jan 1, 2024 – Dec 31, 2024
Care Provided in Inpatient Hospice Facility0
Jan 1, 2024 – Dec 31, 202414
Care Provided in Inpatient Hospital Facility
Jan 1, 2024 – Dec 31, 202413
Care Provided in Nursing Facility4
Jan 1, 2024 – Dec 31, 2024
Care Provided in Skilled Nursing Facility0
Jan 1, 2024 – Dec 31, 202414
Care Provided in All other locations0
Jan 1, 2024 – Dec 31, 202414
Percent of Patients with Cancer10
Jan 1, 2024 – Dec 31, 2024
Percent of Patients with Circulatory/heart disease20
Jan 1, 2024 – Dec 31, 2024
Percent of Patients with Dementia40
Jan 1, 2024 – Dec 31, 2024
Percent of Patients with Respiratory disease7
Jan 1, 2024 – Dec 31, 2024
Percent of Patients with Stroke
Jan 1, 2024 – Dec 31, 202413
Percent of Patients with Other Conditions28
Jan 1, 2024 – Dec 31, 2024
Hospice Visits in the Last Days of Life214
Jan 1, 2023 – Dec 31, 2024
Hospice Visits in the Last Days of Life63.6
Above national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Hospice Care Index Overall Score10
Above national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
CHC/GIP provided (% days)52394
Jan 1, 2023 – Dec 31, 2024
CHC/GIP provided (% days)0
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
CHC/GIP provided (% days)52
Jan 1, 2023 – Dec 31, 2024
Gaps in nursing visits (% elections)270
Jan 1, 2023 – Dec 31, 2024
Gaps in nursing visits (% elections)60.7
Above national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Gaps in nursing visits (% elections)61
Jan 1, 2023 – Dec 31, 2024
Early live discharges (% live discharges)74
Jan 1, 2023 – Dec 31, 2024
Early live discharges (% live discharges)4.1
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Early live discharges (% live discharges)33
Jan 1, 2023 – Dec 31, 2024
Late live discharges (% live discharges)74
Jan 1, 2023 – Dec 31, 2024
Late live discharges (% live discharges)41.9
Above national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Late live discharges (% live discharges)65
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 1(% live discharges)74
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 1 (% live discharges)6.8
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 1 (% live discharges)48
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 2(% live discharges)74
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 2 (% live discharges)1.4
Below national avgSame as state avg
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 2 (% live discharges)55
Jan 1, 2023 – Dec 31, 2024
Per-beneficiary spending (U.S. dollars $)392
Jan 1, 2023 – Dec 31, 2024
Per-beneficiary spending (U.S. dollars $)22685
Above national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Per-beneficiary spending (U.S. dollars $)73
Jan 1, 2023 – Dec 31, 2024
Nurse care minutes per routine home care days (minutes)52265
Jan 1, 2023 – Dec 31, 2024
Nurse care minutes per routine home care days (minutes)10.7
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Nurse care minutes per routine home care days (minutes)33
Jan 1, 2023 – Dec 31, 2024
Skilled nursing minutes on weekends (% minutes)560250
Jan 1, 2023 – Dec 31, 2024
Skilled nursing minutes on weekends (% minutes)5.1
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Skilled nursing minutes on weekends (% minutes)16
Jan 1, 2023 – Dec 31, 2024
Visits near death (% decedents)245
Jan 1, 2023 – Dec 31, 2024
Visits near death (% decedents)92.2
Above national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Visits near death (% decedents)41
Jan 1, 2023 – Dec 31, 2024
Provided Routine Home Care and other levels of care
Jan 1, 2022 – Dec 31, 2024
Provided Routine Home Care only
Jan 1, 2022 – Dec 31, 2024

Patient & Family Experience (CAHPS)

Patient and family caregiver survey results from CMS CAHPS Hospice Survey. Scores reflect experiences with communication, timely care, emotional support, pain management, and overall recommendation.
MeasureScoreComparisonDate RangeFootnote
The hospice team did |not| provide the right amount of emotional and spiritual support10.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
EMO_REL_MBV
Jul 1, 2023 – Jun 30, 2025
The hospice team provided the right amount of emotional and spiritual support90.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
Caregivers rated the hospice agency a 6 or lower5.00
Same as national avgSame as state avg
Jul 1, 2023 – Jun 30, 2025
Caregivers rated the hospice agency a 7 or 814.00
Above national avgSame as state avg
Jul 1, 2023 – Jun 30, 2025
Caregivers rated the hospice agency a 9 or 1081.00
Below national avgSame as state avg
Jul 1, 2023 – Jun 30, 2025
NO, they would probably not or definitely not recommend the hospice5.00
Above national avgSame as state avg
Jul 1, 2023 – Jun 30, 2025
YES, they would probably recommend the hospice9.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
YES, they would definitely recommend the hospice86.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team sometimes or never treated the patient with respect2.00
Same as national avgSame as state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team usually treated the patient with respect3.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team always treated the patient with respect95.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
The patient sometimes or never got the help they needed for pain and symptoms18.00
Below national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
The patient usually got the help they needed for pain and symptoms13.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
The patient always got the help they needed for pain and symptoms69.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team sometimes or never communicated well6.00
Same as national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team usually communicated well9.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team always communicated well85.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team sometimes or never provided timely help4.00
Above national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team usually provided timely help18.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team always provided timely help78.00
Same as national avgSame as state avg
Jul 1, 2023 – Jun 30, 2025
Family caregiver survey rating
Apr 1, 2023 – Mar 31, 202515

Score Comparison (Hospice vs Benchmarks)

Blue bar = this hospice. Amber tick = national average. Gray tick = state average. Scores are percentages from CMS CAHPS surveys and Quality Measures.
The hospice team did |not| provide the right amoun10%
▲ National: 9% · ◆ State: 9%
The hospice team provided the right amount of emot90%
▲ National: 91% · ◆ State: 91%
Caregivers rated the hospice agency a 6 or lower5%
▲ National: 5% · ◆ State: 5%
Caregivers rated the hospice agency a 7 or 814%
▲ National: 13% · ◆ State: 14%
Caregivers rated the hospice agency a 9 or 1081%
▲ National: 82% · ◆ State: 81%
NO, they would probably not or definitely not reco5%
▲ National: 4% · ◆ State: 5%
YES, they would probably recommend the hospice9%
▲ National: 11% · ◆ State: 11%
YES, they would definitely recommend the hospice86%
▲ National: 85% · ◆ State: 84%

Reviews

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