COMPASSUS-CHARLESTON – Hospice, RIDGELAND, South Carolina

CMS quality & patient experience

CAHPS summary star rating

Composite process

98.1%

Communication

86%

Timely help

80%

Respect

95%

Emotional support

85%

Pain & symptoms

73%

Hospice rating (9–10)

85%

Would recommend

88%

Reporting period: 1 July 202330 June 2025

Source: CMS Care Compare hospice data (CAHPS Hospice Survey and Hospice Quality Reporting Program).

Explore hospice COMPASSUS-CHARLESTON performance based on staff quality, patient satisfaction, safety measures, and service effectiveness in RIDGELAND. Get insights into For-Profit and hospice-specific standards, along with comparisons to national benchmarks. Ideal for individuals, families, and healthcare providers seeking quality end-of-life care information.

Main info

Name
COMPASSUS-CHARLESTON
Address
10911 NORTH JACOB SMART BLVD, SUITE B, RIDGELAND, SC 29936
CMS Certification Number
421593
Phone
(843) 645-6540
CMS Region
4
Ownership Type
For-Profit
Certification Date
2009-05-18
Data current as of
31 May 2026

Loading map ...

COMPASSUS-CHARLESTON Addresses

  • 10911 NORTH JACOB SMART BLVD, SUITE B

    RIDGELAND, SC 29936

    Phone: (843) 645-6540

Quality Measures

Hospice survey data from CMS, including quality measures and caregiver ratings for the reporting period.
MeasureScoreComparisonDate RangeFootnote
H_001_01_DENOMINATOR211
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Treatment Preferences100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_002_01_DENOMINATOR211
Jul 1, 2024 – Jun 30, 2025
Beliefs & Values Addressed (if desired by the patient)100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_003_01_DENOMINATOR211
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Pain Screening100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_004_01_DENOMINATOR97
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Pain Assessment99
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_005_01_DENOMINATOR211
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Dyspnea Screening99.1
Below national avgBelow state avg
Jul 1, 2024 – Jun 30, 2025
H_006_01_DENOMINATOR92
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Dyspnea Treatment98.9
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_007_01_DENOMINATOR45
Jul 1, 2024 – Jun 30, 2025
Patient Treated with an Opioid Who Are Given a Bowel Regimen100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_008_01_DENOMINATOR211
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Composite Process Measure98.1
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
Average Daily Census33
Jan 1, 2024 – Dec 31, 2024
Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year
Jan 1, 2024 – Dec 31, 2024
Hospice served at least 1 patient enrolled in Medicare Advantage during one year
Jan 1, 2024 – Dec 31, 2024
Care Provided in Assisted Living Facility31
Jan 1, 2024 – Dec 31, 2024
Care Provided in Home43
Jan 1, 2024 – Dec 31, 2024
Care Provided in Inpatient Hospice Facility
Jan 1, 2024 – Dec 31, 202413
Care Provided in Inpatient Hospital Facility2
Jan 1, 2024 – Dec 31, 2024
Care Provided in Nursing Facility5
Jan 1, 2024 – Dec 31, 2024
Care Provided in Skilled Nursing Facility19
Jan 1, 2024 – Dec 31, 2024
Care Provided in All other locations0
Jan 1, 2024 – Dec 31, 202414
Percent of Patients with Cancer15
Jan 1, 2024 – Dec 31, 2024
Percent of Patients with Circulatory/heart disease7
Jan 1, 2024 – Dec 31, 2024
Percent of Patients with Dementia26
Jan 1, 2024 – Dec 31, 2024
Percent of Patients with Respiratory disease22
Jan 1, 2024 – Dec 31, 2024
Percent of Patients with Stroke6
Jan 1, 2024 – Dec 31, 2024
Percent of Patients with Other Conditions25
Jan 1, 2024 – Dec 31, 2024
Hospice Visits in the Last Days of Life187
Jan 1, 2023 – Dec 31, 2024
Hospice Visits in the Last Days of Life83.4
Above national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Hospice Care Index Overall Score9
Above national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
CHC/GIP provided (% days)21185
Jan 1, 2023 – Dec 31, 2024
CHC/GIP provided (% days)2.4
Above national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
CHC/GIP provided (% days)95
Jan 1, 2023 – Dec 31, 2024
Gaps in nursing visits (% elections)109
Jan 1, 2023 – Dec 31, 2024
Gaps in nursing visits (% elections)33.9
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Gaps in nursing visits (% elections)26
Jan 1, 2023 – Dec 31, 2024
Early live discharges (% live discharges)26
Jan 1, 2023 – Dec 31, 2024
Early live discharges (% live discharges)46.2
Above national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Early live discharges (% live discharges)100
Jan 1, 2023 – Dec 31, 2024
Late live discharges (% live discharges)26
Jan 1, 2023 – Dec 31, 2024
Late live discharges (% live discharges)7.7
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Late live discharges (% live discharges)4
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 1(% live discharges)26
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 1 (% live discharges)3.8
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 1 (% live discharges)32
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 2(% live discharges)26
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 2 (% live discharges)0
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 2 (% live discharges)45
Jan 1, 2023 – Dec 31, 2024
Per-beneficiary spending (U.S. dollars $)441
Jan 1, 2023 – Dec 31, 2024
Per-beneficiary spending (U.S. dollars $)8790
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Per-beneficiary spending (U.S. dollars $)7
Jan 1, 2023 – Dec 31, 2024
Nurse care minutes per routine home care days (minutes)20515
Jan 1, 2023 – Dec 31, 2024
Nurse care minutes per routine home care days (minutes)14.4
Below national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Nurse care minutes per routine home care days (minutes)71
Jan 1, 2023 – Dec 31, 2024
Skilled nursing minutes on weekends (% minutes)295845
Jan 1, 2023 – Dec 31, 2024
Skilled nursing minutes on weekends (% minutes)5.7
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Skilled nursing minutes on weekends (% minutes)23
Jan 1, 2023 – Dec 31, 2024
Visits near death (% decedents)374
Jan 1, 2023 – Dec 31, 2024
Visits near death (% decedents)98.7
Above national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Visits near death (% decedents)90
Jan 1, 2023 – Dec 31, 2024
Provided Routine Home Care and other levels of care
Jan 1, 2022 – Dec 31, 2024
Provided Routine Home Care only
Jan 1, 2022 – Dec 31, 2024

Patient & Family Experience (CAHPS)

Patient and family caregiver survey results from CMS CAHPS Hospice Survey. Scores reflect experiences with communication, timely care, emotional support, pain management, and overall recommendation.
MeasureScoreComparisonDate RangeFootnote
The hospice team did |not| provide the right amount of emotional and spiritual support15.00
Below national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
EMO_REL_MBV
Jul 1, 2023 – Jun 30, 2025
The hospice team provided the right amount of emotional and spiritual support85.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
Caregivers rated the hospice agency a 6 or lower6.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
Caregivers rated the hospice agency a 7 or 89.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
Caregivers rated the hospice agency a 9 or 1085.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
NO, they would probably not or definitely not recommend the hospice6.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
YES, they would probably recommend the hospice6.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
YES, they would definitely recommend the hospice88.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team sometimes or never treated the patient with respect2.00
Same as national avgSame as state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team usually treated the patient with respect3.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team always treated the patient with respect95.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
The patient sometimes or never got the help they needed for pain and symptoms13.00
Below national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
The patient usually got the help they needed for pain and symptoms14.00
Below national avgSame as state avg
Jul 1, 2023 – Jun 30, 2025
The patient always got the help they needed for pain and symptoms73.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team sometimes or never communicated well6.00
Same as national avgSame as state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team usually communicated well8.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team always communicated well86.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team sometimes or never provided timely help9.00
Above national avgSame as state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team usually provided timely help11.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team always provided timely help80.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
Family caregiver survey rating★★★★
Apr 1, 2023 – Mar 31, 2025

Score Comparison (Hospice vs Benchmarks)

Blue bar = this hospice. Amber tick = national average. Gray tick = state average. Scores are percentages from CMS CAHPS surveys and Quality Measures.
The hospice team did |not| provide the right amoun15%
▲ National: 9% · ◆ State: 10%
The hospice team provided the right amount of emot85%
▲ National: 91% · ◆ State: 90%
Caregivers rated the hospice agency a 6 or lower6%
▲ National: 5% · ◆ State: 4%
Caregivers rated the hospice agency a 7 or 89%
▲ National: 13% · ◆ State: 14%
Caregivers rated the hospice agency a 9 or 1085%
▲ National: 82% · ◆ State: 82%
NO, they would probably not or definitely not reco6%
▲ National: 4% · ◆ State: 4%
YES, they would probably recommend the hospice6%
▲ National: 11% · ◆ State: 11%
YES, they would definitely recommend the hospice88%
▲ National: 85% · ◆ State: 85%

Reviews

All reviews are moderated before publication. Reviews reflect users' opinions; we do not verify the accuracy of individual reviews.

No reviews yet. Be the first to share your experience — your opinion helps families compare providers.

Similar Hospices

5429 BUSH RIVER ROAD
3441 PELHAM RD STE 101
706 E. MAIN ST
3955 FABER PLACE DRIVE STE 202
7142 WOODROW STREET
500 PAMPLICO HIGHWAY, SUITE D
923 MEDICAL CIR
1010 MEDICAL CENTER
910 MOUNT GILEAD RD