A BETTER HOSPICE – Hospice, HOUSTON, Texas
For-Profit
CMS quality & patient experience
CAHPS summary star rating
Not ratedCMS publishes summary stars only for hospices with 75 or more completed family caregiver surveys in the reporting period.
Composite process
96.4%Communication
—Timely help
—Respect
—Emotional support
—Pain & symptoms
—Hospice rating (9–10)
—Would recommend
—Results not available for this reporting period
Reporting period: 1 July 2023 – 30 June 2025
Source: CMS Care Compare hospice data (CAHPS Hospice Survey and Hospice Quality Reporting Program).
Explore hospice A BETTER HOSPICE performance based on staff quality, patient satisfaction, safety measures, and service effectiveness in HOUSTON. Get insights into For-Profit and hospice-specific standards, along with comparisons to national benchmarks. Ideal for individuals, families, and healthcare providers seeking quality end-of-life care information.
Main info
Name
A BETTER HOSPICE
Address
10777 WESTHEIMER RD, HOUSTON, TX 77042
CMS Certification Number
741647
Phone
(713) 239-0690
CMS Region
6
Ownership Type
For-Profit
Certification Date
2017-01-13
Data current as of
31 May 2026
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A BETTER HOSPICE Addresses
10777 WESTHEIMER RD
HOUSTON, TX 77042
Phone: (713) 239-0690
Quality Measures
Hospice survey data from CMS, including quality measures and caregiver ratings for the reporting period.
| Measure | Score | Comparison | Date Range | Footnote |
|---|---|---|---|---|
| H_001_01_DENOMINATOR | 28 | Jul 1, 2024 – Jun 30, 2025 | — | |
| Hospice and Palliative Care Treatment Preferences | 100 | Above national avgAbove state avg | Jul 1, 2024 – Jun 30, 2025 | — |
| H_002_01_DENOMINATOR | 28 | Jul 1, 2024 – Jun 30, 2025 | — | |
| Beliefs & Values Addressed (if desired by the patient) | 100 | Above national avgAbove state avg | Jul 1, 2024 – Jun 30, 2025 | — |
| H_003_01_DENOMINATOR | 28 | Jul 1, 2024 – Jun 30, 2025 | — | |
| Hospice and Palliative Care Pain Screening | 100 | Above national avgAbove state avg | Jul 1, 2024 – Jun 30, 2025 | — |
| H_004_01_DENOMINATOR | 16 | Jul 1, 2024 – Jun 30, 2025 | — | |
| Hospice and Palliative Care Pain Assessment | — | Jul 1, 2024 – Jun 30, 2025 | 1 | |
| H_005_01_DENOMINATOR | 28 | Jul 1, 2024 – Jun 30, 2025 | — | |
| Hospice and Palliative Care Dyspnea Screening | 100 | Above national avgAbove state avg | Jul 1, 2024 – Jun 30, 2025 | — |
| H_006_01_DENOMINATOR | 10 | Jul 1, 2024 – Jun 30, 2025 | — | |
| Hospice and Palliative Care Dyspnea Treatment | — | Jul 1, 2024 – Jun 30, 2025 | 1 | |
| H_007_01_DENOMINATOR | 7 | Jul 1, 2024 – Jun 30, 2025 | — | |
| Patient Treated with an Opioid Who Are Given a Bowel Regimen | — | Jul 1, 2024 – Jun 30, 2025 | 1 | |
| H_008_01_DENOMINATOR | 28 | Jul 1, 2024 – Jun 30, 2025 | — | |
| Hospice and Palliative Care Composite Process Measure | 96.4 | Above national avgAbove state avg | Jul 1, 2024 – Jun 30, 2025 | — |
| Average Daily Census | 14 | Jan 1, 2024 – Dec 31, 2024 | — | |
| Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year | — | Jan 1, 2024 – Dec 31, 2024 | — | |
| Hospice served at least 1 patient enrolled in Medicare Advantage during one year | — | Jan 1, 2024 – Dec 31, 2024 | — | |
| Care Provided in Assisted Living Facility | 0 | Jan 1, 2024 – Dec 31, 2024 | 14 | |
| Care Provided in Home | 100 | Jan 1, 2024 – Dec 31, 2024 | — | |
| Care Provided in Inpatient Hospice Facility | 0 | Jan 1, 2024 – Dec 31, 2024 | 14 | |
| Care Provided in Inpatient Hospital Facility | 0 | Jan 1, 2024 – Dec 31, 2024 | 14 | |
| Care Provided in Nursing Facility | — | Jan 1, 2024 – Dec 31, 2024 | 13 | |
| Care Provided in Skilled Nursing Facility | 0 | Jan 1, 2024 – Dec 31, 2024 | 14 | |
| Care Provided in All other locations | 0 | Jan 1, 2024 – Dec 31, 2024 | 14 | |
| Percent of Patients with Cancer | 26 | Jan 1, 2024 – Dec 31, 2024 | — | |
| Percent of Patients with Circulatory/heart disease | — | Jan 1, 2024 – Dec 31, 2024 | 13 | |
| Percent of Patients with Dementia | 49 | Jan 1, 2024 – Dec 31, 2024 | — | |
| Percent of Patients with Respiratory disease | — | Jan 1, 2024 – Dec 31, 2024 | 13 | |
| Percent of Patients with Stroke | — | Jan 1, 2024 – Dec 31, 2024 | 13 | |
| Percent of Patients with Other Conditions | — | Jan 1, 2024 – Dec 31, 2024 | 13 | |
| Hospice Visits in the Last Days of Life | 33 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Hospice Visits in the Last Days of Life | 15.2 | Below national avgBelow state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Hospice Care Index Overall Score | 10 | Above national avgAbove state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| CHC/GIP provided (% days) | 11871 | Jan 1, 2023 – Dec 31, 2024 | — | |
| CHC/GIP provided (% days) | 0.1 | Below national avgBelow state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| CHC/GIP provided (% days) | 67 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Gaps in nursing visits (% elections) | 60 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Gaps in nursing visits (% elections) | 81.7 | Above national avgAbove state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Gaps in nursing visits (% elections) | 88 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Early live discharges (% live discharges) | 41 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Early live discharges (% live discharges) | 7.3 | Same as national avgBelow state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Early live discharges (% live discharges) | 56 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Late live discharges (% live discharges) | 41 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Late live discharges (% live discharges) | 39 | Above national avgAbove state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Late live discharges (% live discharges) | 56 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Burdensome transitions, Type 1(% live discharges) | 41 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Burdensome transitions, Type 1 (% live discharges) | 14.6 | Above national avgAbove state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Burdensome transitions, Type 1 (% live discharges) | 82 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Burdensome transitions, Type 2(% live discharges) | 41 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Burdensome transitions, Type 2 (% live discharges) | 2.4 | Above national avgAbove state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Burdensome transitions, Type 2 (% live discharges) | 68 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Per-beneficiary spending (U.S. dollars $) | 86 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Per-beneficiary spending (U.S. dollars $) | 24600 | Above national avgAbove state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Per-beneficiary spending (U.S. dollars $) | 80 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Nurse care minutes per routine home care days (minutes) | 11846 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Nurse care minutes per routine home care days (minutes) | 9.3 | Below national avgBelow state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Nurse care minutes per routine home care days (minutes) | 18 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Skilled nursing minutes on weekends (% minutes) | 109710 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Skilled nursing minutes on weekends (% minutes) | 5.2 | Below national avgBelow state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Skilled nursing minutes on weekends (% minutes) | 17 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Visits near death (% decedents) | 47 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Visits near death (% decedents) | 78.7 | Below national avgBelow state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Visits near death (% decedents) | 12 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Provided Routine Home Care and other levels of care | — | Jan 1, 2022 – Dec 31, 2024 | — | |
| Provided Routine Home Care only | — | Jan 1, 2022 – Dec 31, 2024 | — |
Patient & Family Experience (CAHPS)
Patient and family caregiver survey results from CMS CAHPS Hospice Survey. Scores reflect experiences with communication, timely care, emotional support, pain management, and overall recommendation.
| Measure | Score | Comparison | Date Range | Footnote |
|---|---|---|---|---|
| The hospice team did |not| provide the right amount of emotional and spiritual support | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| EMO_REL_MBV | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| The hospice team provided the right amount of emotional and spiritual support | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| Caregivers rated the hospice agency a 6 or lower | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| Caregivers rated the hospice agency a 7 or 8 | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| Caregivers rated the hospice agency a 9 or 10 | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| NO, they would probably not or definitely not recommend the hospice | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| YES, they would probably recommend the hospice | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| YES, they would definitely recommend the hospice | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| The hospice team sometimes or never treated the patient with respect | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| The hospice team usually treated the patient with respect | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| The hospice team always treated the patient with respect | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| The patient sometimes or never got the help they needed for pain and symptoms | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| The patient usually got the help they needed for pain and symptoms | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| The patient always got the help they needed for pain and symptoms | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| The hospice team sometimes or never communicated well | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| The hospice team usually communicated well | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| The hospice team always communicated well | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| The hospice team sometimes or never provided timely help | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| The hospice team usually provided timely help | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| The hospice team always provided timely help | — | Jul 1, 2023 – Jun 30, 2025 | 11 | |
| Family caregiver survey rating | — | Apr 1, 2023 – Mar 31, 2025 | 15 |
Score Comparison (Hospice vs Benchmarks)
Blue bar = this hospice. Amber tick = national average. Gray tick = state average. Scores are percentages from CMS CAHPS surveys and Quality Measures.
Hospice and Palliative Care Treatment Preferences100%
▲ National: 99.5% · ◆ State: 99.1%
Beliefs & Values Addressed (if desired by the pati100%
▲ National: 98.6% · ◆ State: 98.1%
Hospice and Palliative Care Pain Screening100%
▲ National: 98.4% · ◆ State: 97.8%
Hospice and Palliative Care Dyspnea Screening100%
▲ National: 99.2% · ◆ State: 98.7%
Hospice and Palliative Care Composite Process Meas96.4%
▲ National: 91.7% · ◆ State: 91.9%
Average Daily Census14%
Care Provided in Assisted Living Facility0%
Care Provided in Home100%
Reviews
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