ATHC - HOSPICE, LLC – Hospice, COLONIAL HEIGHTS, Virginia
For-Profit
CMS quality & patient experience
CAHPS summary star rating
Composite process
98.3%Communication
83%Timely help
73%Respect
93%Emotional support
91%Pain & symptoms
75%Hospice rating (9–10)
83%Would recommend
84%Reporting period: 1 July 2023 – 30 June 2025
Source: CMS Care Compare hospice data (CAHPS Hospice Survey and Hospice Quality Reporting Program).
Explore hospice ATHC - HOSPICE, LLC performance based on staff quality, patient satisfaction, safety measures, and service effectiveness in COLONIAL HEIGHTS. Get insights into For-Profit and hospice-specific standards, along with comparisons to national benchmarks. Ideal for individuals, families, and healthcare providers seeking quality end-of-life care information.
Main info
Name
ATHC - HOSPICE, LLC
Address
131 TEMPLE LAKE DR; STE 2, COLONIAL HEIGHTS, VA 23834
CMS Certification Number
491631
Phone
(804) 520-7766
CMS Region
3
Ownership Type
For-Profit
Certification Date
2019-03-19
Data current as of
31 May 2026
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ATHC - HOSPICE, LLC Addresses
131 TEMPLE LAKE DR; STE 2
COLONIAL HEIGHTS, VA 23834
Phone: (804) 520-7766
Quality Measures
Hospice survey data from CMS, including quality measures and caregiver ratings for the reporting period.
| Measure | Score | Comparison | Date Range | Footnote |
|---|---|---|---|---|
| H_001_01_DENOMINATOR | 298 | Jul 1, 2024 – Jun 30, 2025 | — | |
| Hospice and Palliative Care Treatment Preferences | 100 | Above national avgAbove state avg | Jul 1, 2024 – Jun 30, 2025 | — |
| H_002_01_DENOMINATOR | 298 | Jul 1, 2024 – Jun 30, 2025 | — | |
| Beliefs & Values Addressed (if desired by the patient) | 99.7 | Above national avgAbove state avg | Jul 1, 2024 – Jun 30, 2025 | — |
| H_003_01_DENOMINATOR | 298 | Jul 1, 2024 – Jun 30, 2025 | — | |
| Hospice and Palliative Care Pain Screening | 100 | Above national avgAbove state avg | Jul 1, 2024 – Jun 30, 2025 | — |
| H_004_01_DENOMINATOR | 86 | Jul 1, 2024 – Jun 30, 2025 | — | |
| Hospice and Palliative Care Pain Assessment | 100 | Above national avgAbove state avg | Jul 1, 2024 – Jun 30, 2025 | — |
| H_005_01_DENOMINATOR | 298 | Jul 1, 2024 – Jun 30, 2025 | — | |
| Hospice and Palliative Care Dyspnea Screening | 99.7 | Above national avgAbove state avg | Jul 1, 2024 – Jun 30, 2025 | — |
| H_006_01_DENOMINATOR | 83 | Jul 1, 2024 – Jun 30, 2025 | — | |
| Hospice and Palliative Care Dyspnea Treatment | 98.8 | Above national avgAbove state avg | Jul 1, 2024 – Jun 30, 2025 | — |
| H_007_01_DENOMINATOR | 58 | Jul 1, 2024 – Jun 30, 2025 | — | |
| Patient Treated with an Opioid Who Are Given a Bowel Regimen | 96.6 | Above national avgBelow state avg | Jul 1, 2024 – Jun 30, 2025 | — |
| H_008_01_DENOMINATOR | 298 | Jul 1, 2024 – Jun 30, 2025 | — | |
| Hospice and Palliative Care Composite Process Measure | 98.3 | Above national avgAbove state avg | Jul 1, 2024 – Jun 30, 2025 | — |
| Average Daily Census | 83 | Jan 1, 2024 – Dec 31, 2024 | — | |
| Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year | — | Jan 1, 2024 – Dec 31, 2024 | — | |
| Hospice served at least 1 patient enrolled in Medicare Advantage during one year | — | Jan 1, 2024 – Dec 31, 2024 | — | |
| Care Provided in Assisted Living Facility | 33 | Jan 1, 2024 – Dec 31, 2024 | — | |
| Care Provided in Home | 45 | Jan 1, 2024 – Dec 31, 2024 | — | |
| Care Provided in Inpatient Hospice Facility | — | Jan 1, 2024 – Dec 31, 2024 | 13 | |
| Care Provided in Inpatient Hospital Facility | — | Jan 1, 2024 – Dec 31, 2024 | 13 | |
| Care Provided in Nursing Facility | 21 | Jan 1, 2024 – Dec 31, 2024 | — | |
| Care Provided in Skilled Nursing Facility | 0 | Jan 1, 2024 – Dec 31, 2024 | 14 | |
| Care Provided in All other locations | 0 | Jan 1, 2024 – Dec 31, 2024 | 14 | |
| Percent of Patients with Cancer | 18 | Jan 1, 2024 – Dec 31, 2024 | — | |
| Percent of Patients with Circulatory/heart disease | 17 | Jan 1, 2024 – Dec 31, 2024 | — | |
| Percent of Patients with Dementia | 40 | Jan 1, 2024 – Dec 31, 2024 | — | |
| Percent of Patients with Respiratory disease | 7 | Jan 1, 2024 – Dec 31, 2024 | — | |
| Percent of Patients with Stroke | 9 | Jan 1, 2024 – Dec 31, 2024 | — | |
| Percent of Patients with Other Conditions | 12 | Jan 1, 2024 – Dec 31, 2024 | — | |
| Hospice Visits in the Last Days of Life | 365 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Hospice Visits in the Last Days of Life | 70.1 | Above national avgAbove state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Hospice Care Index Overall Score | 8 | Below national avgBelow state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| CHC/GIP provided (% days) | 66228 | Jan 1, 2023 – Dec 31, 2024 | — | |
| CHC/GIP provided (% days) | 0 | Below national avgBelow state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| CHC/GIP provided (% days) | 52 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Gaps in nursing visits (% elections) | 332 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Gaps in nursing visits (% elections) | 30.4 | Below national avgBelow state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Gaps in nursing visits (% elections) | 22 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Early live discharges (% live discharges) | 85 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Early live discharges (% live discharges) | 2.4 | Below national avgBelow state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Early live discharges (% live discharges) | 24 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Late live discharges (% live discharges) | 85 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Late live discharges (% live discharges) | 58.8 | Above national avgAbove state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Late live discharges (% live discharges) | 92 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Burdensome transitions, Type 1(% live discharges) | 85 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Burdensome transitions, Type 1 (% live discharges) | 16.5 | Above national avgAbove state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Burdensome transitions, Type 1 (% live discharges) | 87 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Burdensome transitions, Type 2(% live discharges) | 85 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Burdensome transitions, Type 2 (% live discharges) | 4.7 | Above national avgAbove state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Burdensome transitions, Type 2 (% live discharges) | 87 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Per-beneficiary spending (U.S. dollars $) | 555 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Per-beneficiary spending (U.S. dollars $) | 18829 | Below national avgAbove state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Per-beneficiary spending (U.S. dollars $) | 55 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Nurse care minutes per routine home care days (minutes) | 66026 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Nurse care minutes per routine home care days (minutes) | 12.5 | Below national avgBelow state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Nurse care minutes per routine home care days (minutes) | 53 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Skilled nursing minutes on weekends (% minutes) | 828090 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Skilled nursing minutes on weekends (% minutes) | 5.1 | Below national avgBelow state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Skilled nursing minutes on weekends (% minutes) | 16 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Visits near death (% decedents) | 412 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Visits near death (% decedents) | 93.2 | Above national avgAbove state avg | Jan 1, 2023 – Dec 31, 2024 | — |
| Visits near death (% decedents) | 47 | Jan 1, 2023 – Dec 31, 2024 | — | |
| Provided Routine Home Care and other levels of care | — | Jan 1, 2022 – Dec 31, 2024 | — | |
| Provided Routine Home Care only | — | Jan 1, 2022 – Dec 31, 2024 | — |
Patient & Family Experience (CAHPS)
Patient and family caregiver survey results from CMS CAHPS Hospice Survey. Scores reflect experiences with communication, timely care, emotional support, pain management, and overall recommendation.
| Measure | Score | Comparison | Date Range | Footnote |
|---|---|---|---|---|
| The hospice team did |not| provide the right amount of emotional and spiritual support | 9.00 | Same as national avgAbove state avg | Jul 1, 2023 – Jun 30, 2025 | — |
| EMO_REL_MBV | — | Jul 1, 2023 – Jun 30, 2025 | — | |
| The hospice team provided the right amount of emotional and spiritual support | 91.00 | Same as national avgAbove state avg | Jul 1, 2023 – Jun 30, 2025 | — |
| Caregivers rated the hospice agency a 6 or lower | 4.00 | Below national avgBelow state avg | Jul 1, 2023 – Jun 30, 2025 | — |
| Caregivers rated the hospice agency a 7 or 8 | 13.00 | Same as national avgBelow state avg | Jul 1, 2023 – Jun 30, 2025 | — |
| Caregivers rated the hospice agency a 9 or 10 | 83.00 | Above national avgAbove state avg | Jul 1, 2023 – Jun 30, 2025 | — |
| NO, they would probably not or definitely not recommend the hospice | 4.00 | Same as national avgBelow state avg | Jul 1, 2023 – Jun 30, 2025 | — |
| YES, they would probably recommend the hospice | 12.00 | Above national avgSame as state avg | Jul 1, 2023 – Jun 30, 2025 | — |
| YES, they would definitely recommend the hospice | 84.00 | Below national avgAbove state avg | Jul 1, 2023 – Jun 30, 2025 | — |
| The hospice team sometimes or never treated the patient with respect | 2.00 | Same as national avgBelow state avg | Jul 1, 2023 – Jun 30, 2025 | — |
| The hospice team usually treated the patient with respect | 5.00 | Below national avgBelow state avg | Jul 1, 2023 – Jun 30, 2025 | — |
| The hospice team always treated the patient with respect | 93.00 | Above national avgAbove state avg | Jul 1, 2023 – Jun 30, 2025 | — |
| The patient sometimes or never got the help they needed for pain and symptoms | 11.00 | Below national avgAbove state avg | Jul 1, 2023 – Jun 30, 2025 | — |
| The patient usually got the help they needed for pain and symptoms | 14.00 | Below national avgBelow state avg | Jul 1, 2023 – Jun 30, 2025 | — |
| The patient always got the help they needed for pain and symptoms | 75.00 | Below national avgSame as state avg | Jul 1, 2023 – Jun 30, 2025 | — |
| The hospice team sometimes or never communicated well | 7.00 | Above national avgSame as state avg | Jul 1, 2023 – Jun 30, 2025 | — |
| The hospice team usually communicated well | 10.00 | Below national avgBelow state avg | Jul 1, 2023 – Jun 30, 2025 | — |
| The hospice team always communicated well | 83.00 | Above national avgAbove state avg | Jul 1, 2023 – Jun 30, 2025 | — |
| The hospice team sometimes or never provided timely help | 13.00 | Above national avgAbove state avg | Jul 1, 2023 – Jun 30, 2025 | — |
| The hospice team usually provided timely help | 14.00 | Above national avgAbove state avg | Jul 1, 2023 – Jun 30, 2025 | — |
| The hospice team always provided timely help | 73.00 | Below national avgBelow state avg | Jul 1, 2023 – Jun 30, 2025 | — |
| Family caregiver survey rating | —★★★★ | Apr 1, 2023 – Mar 31, 2025 | — |
Score Comparison (Hospice vs Benchmarks)
Blue bar = this hospice. Amber tick = national average. Gray tick = state average. Scores are percentages from CMS CAHPS surveys and Quality Measures.
The hospice team did |not| provide the right amoun9%
▲ National: 9% · ◆ State: 10%
The hospice team provided the right amount of emot91%
▲ National: 91% · ◆ State: 90%
Caregivers rated the hospice agency a 6 or lower4%
▲ National: 5% · ◆ State: 5%
Caregivers rated the hospice agency a 7 or 813%
▲ National: 13% · ◆ State: 15%
Caregivers rated the hospice agency a 9 or 1083%
▲ National: 82% · ◆ State: 80%
NO, they would probably not or definitely not reco4%
▲ National: 4% · ◆ State: 5%
YES, they would probably recommend the hospice12%
▲ National: 11% · ◆ State: 12%
YES, they would definitely recommend the hospice84%
▲ National: 85% · ◆ State: 83%
Reviews
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