PNW HOSPICE LLC – Hospice, TACOMA, Washington

CMS quality & patient experience

CAHPS summary star rating

Not rated

CMS publishes summary stars only for hospices with 75 or more completed family caregiver surveys in the reporting period.

Composite process

100%

Communication

Timely help

Respect

Emotional support

Pain & symptoms

Hospice rating (9–10)

Would recommend

Results not available for this reporting period

Reporting period: 1 July 202330 June 2025

Source: CMS Care Compare hospice data (CAHPS Hospice Survey and Hospice Quality Reporting Program).

Explore hospice PNW HOSPICE LLC performance based on staff quality, patient satisfaction, safety measures, and service effectiveness in TACOMA. Get insights into and hospice-specific standards, along with comparisons to national benchmarks. Ideal for individuals, families, and healthcare providers seeking quality end-of-life care information.

Main info

Name
PNW HOSPICE LLC
Address
1313 BROADWAY, STE 500, TACOMA, WA 98402
CMS Certification Number
501555
Phone
(253) 301-6490
CMS Region
10
Certification Date
2024-04-10
Data current as of
31 May 2026

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PNW HOSPICE LLC Addresses

  • 1313 BROADWAY, STE 500

    TACOMA, WA 98402

    Phone: (253) 301-6490

Quality Measures

Hospice survey data from CMS, including quality measures and caregiver ratings for the reporting period.
MeasureScoreComparisonDate RangeFootnote
H_001_01_DENOMINATOR70
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Treatment Preferences100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_002_01_DENOMINATOR70
Jul 1, 2024 – Jun 30, 2025
Beliefs & Values Addressed (if desired by the patient)100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_003_01_DENOMINATOR70
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Pain Screening100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_004_01_DENOMINATOR55
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Pain Assessment100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_005_01_DENOMINATOR70
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Dyspnea Screening100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_006_01_DENOMINATOR35
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Dyspnea Treatment100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_007_01_DENOMINATOR18
Jul 1, 2024 – Jun 30, 2025
Patient Treated with an Opioid Who Are Given a Bowel Regimen
Jul 1, 2024 – Jun 30, 20251
H_008_01_DENOMINATOR70
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Composite Process Measure100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
Average Daily Census5
Jan 1, 2024 – Dec 31, 2024
Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year
Jan 1, 2024 – Dec 31, 2024
Hospice served at least 1 patient enrolled in Medicare Advantage during one year
Jan 1, 2024 – Dec 31, 2024
Care Provided in Assisted Living Facility23
Jan 1, 2024 – Dec 31, 2024
Care Provided in Home69
Jan 1, 2024 – Dec 31, 2024
Care Provided in Inpatient Hospice Facility0
Jan 1, 2024 – Dec 31, 202414
Care Provided in Inpatient Hospital Facility0
Jan 1, 2024 – Dec 31, 202414
Care Provided in Nursing Facility0
Jan 1, 2024 – Dec 31, 202414
Care Provided in Skilled Nursing Facility8
Jan 1, 2024 – Dec 31, 2024
Care Provided in All other locations0
Jan 1, 2024 – Dec 31, 202414
Percent of Patients with Cancer40
Jan 1, 2024 – Dec 31, 2024
Percent of Patients with Circulatory/heart disease
Jan 1, 2024 – Dec 31, 202413
Percent of Patients with Dementia
Jan 1, 2024 – Dec 31, 202413
Percent of Patients with Respiratory disease
Jan 1, 2024 – Dec 31, 202413
Percent of Patients with Stroke
Jan 1, 2024 – Dec 31, 202413
Percent of Patients with Other Conditions
Jan 1, 2024 – Dec 31, 202413
Hospice Visits in the Last Days of Life
Jan 1, 2023 – Dec 31, 20242
Hospice Visits in the Last Days of Life
Jan 1, 2023 – Dec 31, 20242
Hospice Care Index Overall Score7
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
CHC/GIP provided (% days)1821
Jan 1, 2023 – Dec 31, 2024
CHC/GIP provided (% days)0
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
CHC/GIP provided (% days)52
Jan 1, 2023 – Dec 31, 2024
Gaps in nursing visits (% elections)17
Jan 1, 2023 – Dec 31, 2024
Gaps in nursing visits (% elections)52.9
Above national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Gaps in nursing visits (% elections)50
Jan 1, 2023 – Dec 31, 2024
Early live discharges (% live discharges)4
Jan 1, 2023 – Dec 31, 2024
Early live discharges (% live discharges)25
Above national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Early live discharges (% live discharges)99
Jan 1, 2023 – Dec 31, 2024
Late live discharges (% live discharges)4
Jan 1, 2023 – Dec 31, 2024
Late live discharges (% live discharges)0
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Late live discharges (% live discharges)3
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 1(% live discharges)4
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 1 (% live discharges)0
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 1 (% live discharges)19
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 2(% live discharges)4
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 2 (% live discharges)25
Above national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 2 (% live discharges)100
Jan 1, 2023 – Dec 31, 2024
Per-beneficiary spending (U.S. dollars $)47
Jan 1, 2023 – Dec 31, 2024
Per-beneficiary spending (U.S. dollars $)8574
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Per-beneficiary spending (U.S. dollars $)7
Jan 1, 2023 – Dec 31, 2024
Nurse care minutes per routine home care days (minutes)1821
Jan 1, 2023 – Dec 31, 2024
Nurse care minutes per routine home care days (minutes)12.8
Below national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Nurse care minutes per routine home care days (minutes)56
Jan 1, 2023 – Dec 31, 2024
Skilled nursing minutes on weekends (% minutes)23235
Jan 1, 2023 – Dec 31, 2024
Skilled nursing minutes on weekends (% minutes)9.6
Same as national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Skilled nursing minutes on weekends (% minutes)67
Jan 1, 2023 – Dec 31, 2024
Visits near death (% decedents)35
Jan 1, 2023 – Dec 31, 2024
Visits near death (% decedents)97.1
Above national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Visits near death (% decedents)80
Jan 1, 2023 – Dec 31, 2024
Provided Routine Home Care and other levels of care
Jan 1, 2022 – Dec 31, 202412
Provided Routine Home Care only
Jan 1, 2022 – Dec 31, 202412

Patient & Family Experience (CAHPS)

Patient and family caregiver survey results from CMS CAHPS Hospice Survey. Scores reflect experiences with communication, timely care, emotional support, pain management, and overall recommendation.
MeasureScoreComparisonDate RangeFootnote
The hospice team did |not| provide the right amount of emotional and spiritual support
Jul 1, 2023 – Jun 30, 202511
EMO_REL_MBV
Jul 1, 2023 – Jun 30, 202511
The hospice team provided the right amount of emotional and spiritual support
Jul 1, 2023 – Jun 30, 202511
Caregivers rated the hospice agency a 6 or lower
Jul 1, 2023 – Jun 30, 202511
Caregivers rated the hospice agency a 7 or 8
Jul 1, 2023 – Jun 30, 202511
Caregivers rated the hospice agency a 9 or 10
Jul 1, 2023 – Jun 30, 202511
NO, they would probably not or definitely not recommend the hospice
Jul 1, 2023 – Jun 30, 202511
YES, they would probably recommend the hospice
Jul 1, 2023 – Jun 30, 202511
YES, they would definitely recommend the hospice
Jul 1, 2023 – Jun 30, 202511
The hospice team sometimes or never treated the patient with respect
Jul 1, 2023 – Jun 30, 202511
The hospice team usually treated the patient with respect
Jul 1, 2023 – Jun 30, 202511
The hospice team always treated the patient with respect
Jul 1, 2023 – Jun 30, 202511
The patient sometimes or never got the help they needed for pain and symptoms
Jul 1, 2023 – Jun 30, 202511
The patient usually got the help they needed for pain and symptoms
Jul 1, 2023 – Jun 30, 202511
The patient always got the help they needed for pain and symptoms
Jul 1, 2023 – Jun 30, 202511
The hospice team sometimes or never communicated well
Jul 1, 2023 – Jun 30, 202511
The hospice team usually communicated well
Jul 1, 2023 – Jun 30, 202511
The hospice team always communicated well
Jul 1, 2023 – Jun 30, 202511
The hospice team sometimes or never provided timely help
Jul 1, 2023 – Jun 30, 202511
The hospice team usually provided timely help
Jul 1, 2023 – Jun 30, 202511
The hospice team always provided timely help
Jul 1, 2023 – Jun 30, 202511
Family caregiver survey rating
Apr 1, 2023 – Mar 31, 202515

Score Comparison (Hospice vs Benchmarks)

Blue bar = this hospice. Amber tick = national average. Gray tick = state average. Scores are percentages from CMS CAHPS surveys and Quality Measures.
Hospice and Palliative Care Treatment Preferences100%
▲ National: 99.5% · ◆ State: 99.7%
Beliefs & Values Addressed (if desired by the pati100%
▲ National: 98.6% · ◆ State: 97.9%
Hospice and Palliative Care Pain Screening100%
▲ National: 98.4% · ◆ State: 97.9%
Hospice and Palliative Care Pain Assessment100%
▲ National: 95.6% · ◆ State: 98.5%
Hospice and Palliative Care Dyspnea Screening100%
▲ National: 99.2% · ◆ State: 99.6%
Hospice and Palliative Care Dyspnea Treatment100%
▲ National: 96.4% · ◆ State: 98%
Hospice and Palliative Care Composite Process Meas100%
▲ National: 91.7% · ◆ State: 94.6%
Average Daily Census5%

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