MAINEHEALTH STEPHENS HOSPITAL – Hospital, NORWAY, Maine
Critical Access Hospitals
CMS quality ratings
Overall hospital star rating
Mortality
No different than the national valueReadmission
Above the national averagePatient experience
Above the national averageEffectiveness of care
No different than the national valueTimeliness of care
No different than the national valueMedical imaging
No different than the national valueSource: CMS Provider Data Catalog (Care Compare). "Compared to national" categories are published by CMS. This information is for informational purposes only and is not medical advice.
Patient experience highlights (HCAHPS)
HCAHPS overall star rating
5
Would definitely recommend
2%
Survey response rate
25%
Reporting period: 1 July 2024 – 30 June 2025 · Surveys completed: 318
MAINEHEALTH STEPHENS HOSPITAL is a Critical Access Hospitals in NORWAY, Maine with a 4-star CMS overall hospital rating. Readmission is above the national average. Patient experience is above the national average. Review HCAHPS patient experience, infections, outcomes, and Medicare payment data on this page.
Main info
Emergency Services
137 Providers
Name
MAINEHEALTH STEPHENS HOSPITAL
Address
Oxford Fire Department, 181, Main Street, Oxford, Worcester County, Massachusetts, 01540, United States of America
Phone
(207) 743-5933
CMS Provider ID
201315
Ownership Type
Voluntary non-profit - Private
Data current as of
31 May 2026
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Critical Access Hospitals Address
Oxford Fire Department, 181, Main Street, Oxford, Worcester County, Massachusetts, 01540, United States of America
NORWAY, ME 04268
Phone: (207) 743-5933
Providers information
Browse through 137 healthcare providers. Easily search by name, specialization (e.g., O P H T H A L M O L O G Y, Nurse Practitioner), or state (e.g., ME). Use sorting and pagination to quickly find the right provider.
| Name | Specialty | State |
|---|---|---|
| O P H T H A L M O L O G Y | ME | |
| Nurse Practitioner | ME | |
| - | ME | |
| - | ME | |
| Internal Medicine | ME | |
| Internal Medicine | ME | |
| Emergency Medicine | SC | |
| Certified Registered Nurse Anesthetist (Crna) | ME | |
| General Surgery | ME | |
| Family Practice | ME |
Additional information
General
| Measure Name | Measure Value |
|---|---|
| Meets criteria for promoting interoperability |
Mortality
| Measure Name | Measure Value |
|---|---|
| Count of measures included in the Mortality measure group | 8 |
| Number of Mortality measures used in the hospital’s overall star rating | 5 |
| Number of Mortality measures that are better than the national value | 0 |
| Number of Mortality measures that are no different than the national value | 5 |
| Number of Mortality measures that are worse than the national value | 0 |
Safety
| Measure Name | Measure Value |
|---|---|
| Count of measures included in the Safety of Care measure group | 8 |
| Number of Safety of care measures used in the hospital’s overall star rating | 1 |
| Number of Safety of care measures that are better than the national value | 0 |
| Number of Safety of care measures that are no different than the national value | 1 |
| Number of Safety of care measures that are worse than the national value | 0 |
Readmission
| Measure Name | Measure Value |
|---|---|
| Count of measures included in the Readmission measure group | 11 |
| Number of Readmission measures used in the hospital’s overall star rating | 5 |
| Number of Readmission measures that are better than the national value | 0 |
| Number of Readmission measures that are no different than the national value | 5 |
| Number of Readmission measures that are worse than the national value | 0 |
Patient Experience
| Measure Name | Measure Value |
|---|---|
| Count of measures included in the Patient experience measure group | 15 |
| Number of Patient experience measures used in the hospital’s overall star rating | 15 |
Timeliness
| Measure Name | Measure Value |
|---|---|
| Count of measures included in the Timely and effective care measure group | 10 |
| Number of Timely and effective care measures used in the hospital’s overall star rating | 7 |
Quality & patient experience
Data summary
- Patient experience (HCAHPS): 136 measure(s)
- Infections (HAI): 72 measure(s)
- Complications & deaths: 20 measure(s)
- Unplanned visits: 14 measure(s)
- Timely & effective care: 40 measure(s)
Patient experience (HCAHPS)
Infections (HAI)
Complications & deaths
Unplanned visits
Timely & effective care
Source: CMS Provider Data Catalog (Care Compare). Data may be delayed or incomplete. "Compared to national" is CMS's category (Better / No different / Worse). Footnotes explain why a value is missing, suppressed, or not applicable. This information is for informational purposes only and is not medical advice.
Patient experience (HCAHPS)
No HCAHPS data available for this hospital.
Payments
Value of Care Heart Attack measure
—
Value of Care Heart Failure measur
$17,244
Average Mortality and Average Payment
Value of Care hip/knee replacement
$18,178
Average Complications and Lower Payment
Value of Care Pneumonia measure
$19,030
Average Mortality and Average Payment
The payment calculations for different medical conditions cover specific time periods and include all related expenses:
- Heart attack, heart failure, and pneumonia: Payments are totaled from the day the patient is admitted to the hospital and continue for the next 30 days.
- Hip/knee replacement: Payments are totaled from the day the patient is admitted and continue for the next 90 days.
These totals include payments made to hospitals, doctor’s offices, skilled nursing facilities, hospices, and any copayments made by the patient during that time. Payments can come from Medicare, other health insurers, or the patients themselves.
| Measure Name | Category | Denominator | Payment | Lower Estimate | Higher Estimate | Payment Footnote | Care Name | Care Category | Care Footnote | Voting Period |
|---|---|---|---|---|---|---|---|---|---|---|
| Payment for heart attack patients | Number of Cases Too Small | - | - | - | - | 1 | Value of Care Heart Attack measure | - | 13 | 2016-07-01 - 2019-06-30 |
| Payment for heart failure patients | No Different Than the National Average Payment | 76 | $17,244 | $15,342 | $19,386 | - | Value of Care Heart Failure measur | Average Mortality and Average Payment | - | 2016-07-01 - 2019-06-30 |
| Payment for hip/knee replacement patients | Less Than the National Average Payment | 71 | $18,178 | $16,847 | $19,689 | - | Value of Care hip/knee replacement | Average Complications and Lower Payment | - | 2016-04-01 - 2019-03-31 |
| Payment for pneumonia patients | No Different Than the National Average Payment | 125 | $19,030 | $17,106 | $21,063 | - | Value of Care Pneumonia measure | Average Mortality and Average Payment | - | 2016-07-01 - 2019-06-30 |
Insurance plans in this area (ZIP 04268)
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Frequently asked questions
Where is MAINEHEALTH STEPHENS HOSPITAL located?
MAINEHEALTH STEPHENS HOSPITAL is located in NORWAY, Maine. The address and map on this page show the facility location from our directory and CMS records.
What is the CMS overall star rating for MAINEHEALTH STEPHENS HOSPITAL?
Medicare Care Compare reports an overall hospital star rating of 4 out of 5 stars for MAINEHEALTH STEPHENS HOSPITAL. Star ratings summarize mortality, safety, readmission, patient experience, and timely care measures published by CMS.
Does MAINEHEALTH STEPHENS HOSPITAL offer emergency services?
Yes — this hospital reports 24/7 emergency services. Always confirm current ER availability and wait times directly with the hospital before traveling for urgent care.
What does "compared to national" mean on this page?
CMS compares each measure group to the national benchmark and labels results as better than, no different than, or worse than the national value. These categories help you see how MAINEHEALTH STEPHENS HOSPITAL performs relative to similar hospitals — they are not medical advice.
How can I compare MAINEHEALTH STEPHENS HOSPITAL with other hospitals in NORWAY?
Use the CMS quality summary at the top of this page, browse other hospitals in NORWAY via our city directory, and review the full measure tables under Quality & patient experience. You can also open the official Medicare Care Compare profile for CMS Provider ID 201315.
What type of hospital is MAINEHEALTH STEPHENS HOSPITAL?
MAINEHEALTH STEPHENS HOSPITAL is listed as Critical Access Hospitals with Voluntary non-profit - Private ownership in CMS hospital data. Provider affiliations and insurance plans on this page may help you explore connected clinicians and coverage in the area.
Reviews
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