Arizona State Veteran Home-Phx – Nursing Home, PHOENIX, Arizona
Medicare and Medicaid
CMS quality ratings
Overall
Health inspection
Quality of care
Staffing
RN staffing
Cited for abuse in CMS records
Last cited survey: 9 December 2025 · 100 health and 57 fire safety citations on file
Source: CMS Care Compare nursing home data. Ratings are updated when CMS publishes new inspection results.
Explore nursing home Arizona State Veteran Home-Phx performance based on staff quality, resident satisfaction, safety measures, and care effectiveness in PHOENIX. Get insights into Medicare and Medicaid and facility-specific standards, along with comparisons to national benchmarks. Ideal for families, healthcare providers, and researchers seeking quality long-term care information.
Main info
Name
Arizona State Veteran Home-Phx
Address
4141 NORTH S HERRERA WAY, PHOENIX, AZ 85012
Federal Provider Number
035234
Phone
(602) 248-1550
Ownership Type
Government - State
Certified Beds
200
Residents in Certified Beds
95.5
Nursing Home Type
Medicare and Medicaid
Residence in Hospital
Legal Business Name
STATE OF ARIZONA/STATE DEPT OF FINANCE
Date of First Medicare/Medicaid Approval
1996-01-08
Continuing Care Retirement Community
Data current as of
31 May 2026
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Location
4141 NORTH S HERRERA WAY
PHOENIX, AZ 85012
Phone: (602) 248-1550
Compare to AZ average
See how this facility compares to the AZ state average among rated nursing homes (150 homes). Peer best shows the highest rating among similar homes in the same city.
| Metric | This facility | AZ average | Peer best (city) |
|---|---|---|---|
| Overall CMS stars | 1 | 3.43 | 5 |
| Health inspection | 1 | 2.82 | 5 |
| Staffing | 4 | 3.06 | 5 |
| Quality measures | 4 | 4.57 | 5 |
| Certified beds | 200 | 109.7 | — |
| Citations on file (health + fire) | 175 | ~6.3 health* | — |
- Acacia Health Center — 5★ overall
- Ahwatukee Post Acute — 2★ overall
- BEATITUDES CAMPUS — 3★ overall
- CAMELBACK POST ACUTE CARE AND REHABILITATION — 4★ overall
- CHRISTIAN CARE NURSING CENTER — 4★ overall
* State deficiency average uses CMS rating-cycle health deficiency counts.
Owners information
| Name | Role Description | Type | Ownership Percentage | Association Date |
|---|---|---|---|---|
| GARCIA, JUSTINA | W-2 MANAGING EMPLOYEE | Individual | 5.00 | 01/01/2021 |
| STATE OF ARIZONA/STATE DEPT OF FINANCE | OTHER | Organization | 100.00 | 11/01/1995 |
Inspections & deficiencies
CMS inspection citations for this nursing home. Filter by type or recency, and use severity chips to spot higher-risk findings.
157 citations on file · Latest survey: 9 December 2025 · 100 health · 57 fire safety
D: 90
E: 55
G: 9
F: 3
All
Health
Fire safety
Last 24 months
Health deficiencies
| Date | Tag | Severity | Type | Description |
|---|---|---|---|---|
| 2025-12-09 | F600 | D — Minimal harm, isolated | Health | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2025-12-09 | F600 | D — Minimal harm, isolated | Health | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2025-12-09 | F600 | D — Minimal harm, isolated | Health | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2025-05-30 | F851 | F — Minimal harm, widespread | Health | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. |
| 2025-05-30 | F851 | F — Minimal harm, widespread | Health | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. |
| 2025-05-30 | F851 | F — Minimal harm, widespread | Health | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. |
| 2025-05-30 | F842 | E — Minimal harm, pattern | Health | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2025-05-30 | F842 | E — Minimal harm, pattern | Health | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2025-05-30 | F842 | E — Minimal harm, pattern | Health | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2025-05-30 | F756 | D — Minimal harm, isolated | Health | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2025-05-30 | F756 | D — Minimal harm, isolated | Health | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2025-05-30 | F756 | D — Minimal harm, isolated | Health | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2025-05-30 | F645 | D — Minimal harm, isolated | Health | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2025-05-30 | F645 | D — Minimal harm, isolated | Health | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2025-05-30 | F645 | D — Minimal harm, isolated | Health | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2025-05-15 | F610 | D — Minimal harm, isolated | Health | Respond appropriately to all alleged violations. |
| 2025-05-15 | F610 | D — Minimal harm, isolated | Health | Respond appropriately to all alleged violations. |
| 2025-05-15 | F610 | D — Minimal harm, isolated | Health | Respond appropriately to all alleged violations. |
| 2025-05-15 | F607 | D — Minimal harm, isolated | Health | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2025-05-15 | F607 | D — Minimal harm, isolated | Health | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
Fire safety deficiencies
| Date | Tag | Severity | Type | Description |
|---|---|---|---|---|
| 2025-05-30 | K363 | E — Minimal harm, pattern | Fire Safety | Install corridor and hallway doors that block smoke. |
| 2025-05-30 | K918 | E — Minimal harm, pattern | Fire Safety | Have generator or other power source capable of supplying service within 10 seconds. |
| 2025-05-30 | K923 | E — Minimal harm, pattern | Fire Safety | Have proper medical gas storage and administration areas. |
| 2025-05-30 | K923 | E — Minimal harm, pattern | Fire Safety | Have proper medical gas storage and administration areas. |
| 2025-05-30 | E26 | D — Minimal harm, isolated | Fire Safety | Establish roles under a Waiver declared by secretary. |
| 2025-05-30 | E30 | D — Minimal harm, isolated | Fire Safety | List the names and contact information of those in the facility. |
| 2025-05-30 | K341 | E — Minimal harm, pattern | Fire Safety | Install a fire alarm system that can be heard throughout the facility. |
| 2025-05-30 | K355 | E — Minimal harm, pattern | Fire Safety | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2025-05-30 | K363 | E — Minimal harm, pattern | Fire Safety | Install corridor and hallway doors that block smoke. |
| 2025-05-30 | K341 | E — Minimal harm, pattern | Fire Safety | Install a fire alarm system that can be heard throughout the facility. |
| 2025-05-30 | E30 | D — Minimal harm, isolated | Fire Safety | List the names and contact information of those in the facility. |
| 2025-05-30 | E26 | D — Minimal harm, isolated | Fire Safety | Establish roles under a Waiver declared by secretary. |
| 2025-05-30 | E24 | D — Minimal harm, isolated | Fire Safety | Establish policies and procedures for volunteers. |
| 2025-05-30 | K918 | E — Minimal harm, pattern | Fire Safety | Have generator or other power source capable of supplying service within 10 seconds. |
| 2025-05-30 | E24 | D — Minimal harm, isolated | Fire Safety | Establish policies and procedures for volunteers. |
| 2025-05-30 | K923 | E — Minimal harm, pattern | Fire Safety | Have proper medical gas storage and administration areas. |
| 2025-05-30 | K918 | E — Minimal harm, pattern | Fire Safety | Have generator or other power source capable of supplying service within 10 seconds. |
| 2025-05-30 | K363 | E — Minimal harm, pattern | Fire Safety | Install corridor and hallway doors that block smoke. |
| 2025-05-30 | K355 | E — Minimal harm, pattern | Fire Safety | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2025-05-30 | E24 | D — Minimal harm, isolated | Fire Safety | Establish policies and procedures for volunteers. |
Additional information
Get more details on Arizona State Veteran Home-Phx, including health inspection results, staffing levels, and facility amenities.
Discover how the home meets care standards and ensures residents' well-being.
Full CMS quality rating tables
Quality Ratings
| Name | Value |
|---|---|
| Overall Rating | 1 |
| Health Inspection Rating | 1 |
| Quality of Resident Care Rating | 4 |
| Quality of Resident Care Rating (Long Stay) | 5 |
| Quality of Resident Care Rating (Short Stay) (Footnote) | 2 |
| Staffing Rating | 4 |
| RN Staffing Rating | 4 |
| Reported CNA Staffing Hours per Resident per Day | 3.10304 |
| Reported LPN Staffing Hours per Resident per Day | 1.00812 |
| Reported RN Staffing Hours per Resident per Day | 1.16249 |
| Reported Licensed Staffing Hours per Resident per Day | 2.17062 |
| Reported Total Nurse Staffing Hours per Resident per Day | 5.59738 |
| Reported Physical Therapist Staffing Hours per Resident per Day | 0.05255 |
| Casemix CNA Staffing Hours per Resident per Day | 1.83427 |
| Casemix LPN Staffing Hours per Resident per Day | 0.64829 |
| Casemix RN Staffing Hours per Resident per Day | 0.28931 |
| Casemix Total Nurse Staffing Hours per Resident per Day | 2.77187 |
| Adjusted CNA Staffing Hours per Resident per Day | 3.49239 |
| Adjusted LPN Staffing Hours per Resident per Day | 1.2116 |
| Adjusted RN Staffing Hours per Resident per Day | 1.39713 |
| Adjusted Total Nurse Staffing Hours per Resident per Day | 6.72714 |
Health Inspection and Deficiency Ratings
| Name | Value |
|---|---|
Date of Standard Health Survey (Cycle 1) | 2020-01-31 |
Date of Standard Health Survey (Cycle 2) | 2018-11-30 |
Total Number of Health Deficiencies (Cycle 1) | 9 |
Number of Standard Health Deficiencies (Cycle 1) | 9 |
Number of Complaint Health Deficiencies (Cycle 1) | 2 |
Health Deficiency Score (Cycle 1) | 44 |
Number of Health Revisits (Cycle 1) | 1 |
Health Revisit Score (Cycle 1) | 0 |
Total Health Score (Cycle 1) | 44 |
Total Number of Health Deficiencies (Cycle 2) | 10 |
Number of Standard Health Deficiencies (Cycle 2) | 10 |
Health Deficiency Score (Cycle 2) | 48 |
Number of Health Revisits (Cycle 2) | 1 |
Total Health Score (Cycle 2) | 48 |
Date of Standard Health Survey (Cycle 3) | 2017-08-18 |
Total Number of Health Deficiencies (Cycle 3) | 8 |
Number of Standard Health Deficiencies (Cycle 3) | 8 |
Number of Complaint Health Deficiencies (Cycle 3) | 3 |
Number of Health Revisits (Cycle 3) | 1 |
Health Deficiency Score (Cycle 3) | 60 |
Total Health Score (Cycle 3) | 60 |
Total Weighted Health Survey Score | 76 |
Complaints, Fines, and Penalties
| Name | Value |
|---|---|
Number of Facility Reported Incidents | 102 |
Number of Fines | 3 |
Total Amount of Fines in Dollars | 23296 |
Number of Payment Denials | 1 |
Total Number of Penalties | 4 |
Cited for Abuse | |
Most Recent Health Inspection More Than 2 Years Ago | |
Provider Changed Ownership in Last 12 Months | |
With a Resident and Family Council | Resident |
Automatic Sprinkler Systems in All Required Areas | Yes |
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