ARBOR OAKS HEALTHCARE AND REHABILITATION CENTER – Nursing Home, MALVERN, Arkansas
Medicare and Medicaid
CMS quality ratings
Overall
Health inspection
Quality of care
Staffing
RN staffing
1 substantiated complaint
Last cited survey: 2 July 2025 · 58 health and 9 fire safety citations on file
Source: CMS Care Compare nursing home data. Ratings are updated when CMS publishes new inspection results.
Explore nursing home ARBOR OAKS HEALTHCARE AND REHABILITATION CENTER performance based on staff quality, resident satisfaction, safety measures, and care effectiveness in MALVERN. Get insights into Medicare and Medicaid and facility-specific standards, along with comparisons to national benchmarks. Ideal for families, healthcare providers, and researchers seeking quality long-term care information.
Main info
Name
ARBOR OAKS HEALTHCARE AND REHABILITATION CENTER
Address
955 DIVISION, MALVERN, AR 72104
Federal Provider Number
045270
Phone
(501) 332-5251
Ownership Type
For profit - Limited Liability company
Certified Beds
94
Residents in Certified Beds
67
Nursing Home Type
Medicare and Medicaid
Residence in Hospital
Legal Business Name
MALVERN SNF OPERATIONS LLC
Date of First Medicare/Medicaid Approval
1995-02-01
Continuing Care Retirement Community
Data current as of
31 May 2026
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Location
955 DIVISION
MALVERN, AR 72104
Phone: (501) 332-5251
Compare to AR average
See how this facility compares to the AR state average among rated nursing homes (225 homes). Peer best shows the highest rating among similar homes in the same city.
| Metric | This facility | AR average | Peer best (city) |
|---|---|---|---|
| Overall CMS stars | 3 | 3.41 | 5 |
| Health inspection | 3 | 3.14 | 5 |
| Staffing | 3 | 3.22 | 5 |
| Quality measures | 3 | 3.75 | 5 |
| Certified beds | 94 | 108.5 | — |
| Citations on file (health + fire) | 67 | ~9.6 health* | — |
- ALCOA PINES HEALTH AND REHABILITATION — 3★ overall
- AMBERWOOD HEALTH AND REHABILITATION — 5★ overall
- APPLE CREEK HEALTH AND REHAB, LLC — 3★ overall
- ARKANSAS HEALTH CENTER — 5★ overall
- ARKANSAS STATE VETERANS HOME AT NORTH LITTLE ROCK — 5★ overall
* State deficiency average uses CMS rating-cycle health deficiency counts.
Owners information
| Name | Role Description | Type | Ownership Percentage | Association Date |
|---|---|---|---|---|
| JEJ ASSETS LP | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 100.00 | 01/01/2022 |
| ALEXARK1 LLC | GENERAL PARTNERSHIP INTEREST | Organization | 100.00 | 01/01/2022 |
| JEJ MANAGEMENT, LLC | GENERAL PARTNERSHIP INTEREST | Organization | 100.00 | 01/01/2022 |
| WORTHINGTON, CHYRA D | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 10/05/2023 |
| WORTHINGTON, CHYRA D | ADP OF THE SNF | Individual | - | 10/05/2023 |
| PONTHIE, JOHN F | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 100.00 | 01/01/2022 |
| PONTHIE, JOHN F | CORPORATE OFFICER | Individual | - | 09/01/2019 |
| PONTHIE, JOHN F | ADP OF THE SNF | Individual | - | 06/01/2023 |
| PONTHIE, JOHN F | INDIRECT OWNERSHIP INTEREST | Individual | 50.00 | 01/01/2022 |
| PONTHIE, SHARLOT | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 50.00 | 01/01/2022 |
| 4P2T1 OPS HOLDING LP | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100.00 | 09/01/2019 |
Inspections & deficiencies
CMS inspection citations for this nursing home. Filter by type or recency, and use severity chips to spot higher-risk findings.
67 citations on file · Latest survey: 2 July 2025 · 58 health · 9 fire safety
E: 33
D: 16
F: 12
C: 3
G: 3
All
Health
Fire safety
Last 24 months
Health deficiencies
| Date | Tag | Severity | Type | Description |
|---|---|---|---|---|
| 2025-07-02 | F812 | E — Minimal harm, pattern | Health | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2025-07-02 | F812 | E — Minimal harm, pattern | Health | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2025-07-02 | F812 | E — Minimal harm, pattern | Health | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2025-07-02 | F732 | C — No actual harm, widespread | Health | Post nurse staffing information every day. |
| 2025-07-02 | F732 | C — No actual harm, widespread | Health | Post nurse staffing information every day. |
| 2025-07-02 | F732 | C — No actual harm, widespread | Health | Post nurse staffing information every day. |
| 2025-07-02 | F569 | D — Minimal harm, isolated | Health | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. |
| 2025-07-02 | F569 | D — Minimal harm, isolated | Health | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. |
| 2025-07-02 | F569 | D — Minimal harm, isolated | Health | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. |
| 2025-06-19 | F609 | D — Minimal harm, isolated | Health | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2025-06-19 | F609 | D — Minimal harm, isolated | Health | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2025-06-19 | F609 | D — Minimal harm, isolated | Health | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2024-06-27 | F812 | F — Minimal harm, widespread | Health | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2024-06-27 | F812 | F — Minimal harm, widespread | Health | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2024-06-27 | F812 | F — Minimal harm, widespread | Health | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2024-06-27 | F805 | E — Minimal harm, pattern | Health | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| 2024-06-27 | F805 | E — Minimal harm, pattern | Health | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| 2024-06-27 | F805 | E — Minimal harm, pattern | Health | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| 2024-06-27 | F803 | E — Minimal harm, pattern | Health | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2024-06-27 | F803 | E — Minimal harm, pattern | Health | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
Fire safety deficiencies
| Date | Tag | Severity | Type | Description |
|---|---|---|---|---|
| 2024-06-27 | K347 | F — Minimal harm, widespread | Fire Safety | Properly provide smoke detection systems in areas open to corridors. |
| 2024-06-27 | K347 | F — Minimal harm, widespread | Fire Safety | Properly provide smoke detection systems in areas open to corridors. |
| 2024-06-27 | K347 | F — Minimal harm, widespread | Fire Safety | Properly provide smoke detection systems in areas open to corridors. |
| 2023-07-28 | K321 | F — Minimal harm, widespread | Fire Safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-07-28 | K363 | E — Minimal harm, pattern | Fire Safety | Install corridor and hallway doors that block smoke. |
| 2023-07-28 | K321 | F — Minimal harm, widespread | Fire Safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-07-28 | K363 | E — Minimal harm, pattern | Fire Safety | Install corridor and hallway doors that block smoke. |
| 2023-07-28 | K321 | F — Minimal harm, widespread | Fire Safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-07-28 | K363 | E — Minimal harm, pattern | Fire Safety | Install corridor and hallway doors that block smoke. |
Additional information
Get more details on ARBOR OAKS HEALTHCARE AND REHABILITATION CENTER, including health inspection results, staffing levels, and facility amenities.
Discover how the home meets care standards and ensures residents' well-being.
Full CMS quality rating tables
Quality Ratings
| Name | Value |
|---|---|
| Overall Rating | 3 |
| Health Inspection Rating | 3 |
| Quality of Resident Care Rating | 3 |
| Quality of Resident Care Rating (Long Stay) | 4 |
| Quality of Resident Care Rating (Short Stay) | 1 |
| Staffing Rating | 3 |
| RN Staffing Rating | 1 |
| Reported CNA Staffing Hours per Resident per Day | 2.50634 |
| Reported LPN Staffing Hours per Resident per Day | 1.09067 |
| Reported RN Staffing Hours per Resident per Day | 0.41233 |
| Reported Licensed Staffing Hours per Resident per Day | 1.503 |
| Reported Total Nurse Staffing Hours per Resident per Day | 3.68158 |
| Reported Physical Therapist Staffing Hours per Resident per Day | 0.01482 |
| Casemix CNA Staffing Hours per Resident per Day | 2.07702 |
| Casemix LPN Staffing Hours per Resident per Day | 0.65869 |
| Casemix RN Staffing Hours per Resident per Day | 0.297 |
| Casemix Total Nurse Staffing Hours per Resident per Day | 3.03271 |
| Adjusted CNA Staffing Hours per Resident per Day | 2.49115 |
| Adjusted LPN Staffing Hours per Resident per Day | 1.19192 |
| Adjusted RN Staffing Hours per Resident per Day | 0.45061 |
| Adjusted Total Nurse Staffing Hours per Resident per Day | 4.02336 |
Health Inspection and Deficiency Ratings
| Name | Value |
|---|---|
Date of Standard Health Survey (Cycle 1) | 2019-08-09 |
Date of Standard Health Survey (Cycle 2) | 2018-10-05 |
Total Number of Health Deficiencies (Cycle 1) | 6 |
Number of Standard Health Deficiencies (Cycle 1) | 6 |
Health Deficiency Score (Cycle 1) | 145 |
Number of Health Revisits (Cycle 1) | 1 |
Health Revisit Score (Cycle 1) | 0 |
Total Health Score (Cycle 1) | 145 |
Total Number of Health Deficiencies (Cycle 2) | 5 |
Number of Standard Health Deficiencies (Cycle 2) | 4 |
Number of Complaint Health Deficiencies (Cycle 2) | 1 |
Health Deficiency Score (Cycle 2) | 20 |
Number of Health Revisits (Cycle 2) | 1 |
Total Health Score (Cycle 2) | 20 |
Date of Standard Health Survey (Cycle 3) | 2017-08-11 |
Total Number of Health Deficiencies (Cycle 3) | 16 |
Number of Standard Health Deficiencies (Cycle 3) | 16 |
Number of Health Revisits (Cycle 3) | 1 |
Health Deficiency Score (Cycle 3) | 132 |
Total Health Score (Cycle 3) | 132 |
Total Weighted Health Survey Score | 28 |
Complaints, Fines, and Penalties
| Name | Value |
|---|---|
Number of Facility Reported Incidents | 7 |
Number of Substantiated Complaints | 1 |
Number of Fines | 1 |
Total Amount of Fines in Dollars | 8018 |
Number of Payment Denials | 1 |
Total Number of Penalties | 2 |
Cited for Abuse | |
Most Recent Health Inspection More Than 2 Years Ago | |
Provider Changed Ownership in Last 12 Months | |
With a Resident and Family Council | Resident |
Automatic Sprinkler Systems in All Required Areas | Yes |
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