THE PINES NURSING AND REHABILITATION CENTER – Nursing Home, HOT SPRINGS, Arkansas
Medicare and Medicaid
Nursing homes in HOT SPRINGS, AR → · Recently updated in AR →
CMS quality ratings
Overall
Health inspection
Quality of care
Staffing
RN staffing
9 substantiated complaints
Last cited survey: 2 April 2025 · 45 health and 15 fire safety citations on file
Source: CMS Care Compare nursing home data. Ratings are updated when CMS publishes new inspection results.
Explore nursing home THE PINES NURSING AND REHABILITATION CENTER performance based on staff quality, resident satisfaction, safety measures, and care effectiveness in HOT SPRINGS. Get insights into Medicare and Medicaid and facility-specific standards, along with comparisons to national benchmarks. Ideal for families, healthcare providers, and researchers seeking quality long-term care information.
Main info
Name
THE PINES NURSING AND REHABILITATION CENTER
Address
524 CARPENTER DAM ROAD, HOT SPRINGS, AR 71901
Federal Provider Number
045243
Phone
(501) 262-4124
Ownership Type
For profit - Limited Liability company
Certified Beds
125
Residents in Certified Beds
73.6
Nursing Home Type
Medicare and Medicaid
Residence in Hospital
Legal Business Name
PINES SNF OPERATIONS, LLC
Date of First Medicare/Medicaid Approval
1994-09-01
Continuing Care Retirement Community
Data current as of
31 May 2026
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Location
524 CARPENTER DAM ROAD
HOT SPRINGS, AR 71901
Phone: (501) 262-4124
Compare to AR average
See how this facility compares to the AR state average among rated nursing homes (225 homes). Peer best shows the highest rating among similar homes in the same city.
| Metric | This facility | AR average | Peer best (city) |
|---|---|---|---|
| Overall CMS stars | 3 | 3.41 | 4 |
| Health inspection | 3 | 3.14 | 4 |
| Staffing | 3 | 3.22 | 4 |
| Quality measures | 4 | 3.75 | 5 |
| Certified beds | 125 | 108.5 | — |
| Citations on file (health + fire) | 60 | ~9.6 health* | — |
- BELVEDERE NURSING AND REHABILITATION CENTER, LLC — 1★ overall
- LAKE HAMILTON HEALTH AND REHAB — 4★ overall
- QUAPAW CARE AND REHABILITATION CENTER LLC — 4★ overall
- THE BLOSSOMS AT HOT SPRINGS REHAB AND NURSING CENT — 4★ overall
- THE SPRINGS OF PARK AVE — 3★ overall
* State deficiency average uses CMS rating-cycle health deficiency counts.
Owners information
| Name | Role Description | Type | Ownership Percentage | Association Date |
|---|---|---|---|---|
| JEJ ASSETS LP | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 100.00 | 01/01/2022 |
| ALEXARK1 LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | - | 01/01/2022 |
| JEJ MANAGEMENT, LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | - | 01/01/2022 |
| PONTHIE, JOHN F | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 40.00 | 09/01/2019 |
| PONTHIE, JOHN F | CORPORATE OFFICER | Individual | - | 09/01/2019 |
| PONTHIE, JOHN F | CORPORATE DIRECTOR | Individual | - | 09/01/2019 |
| HIGGS, JOHN | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 01/21/2024 |
| HIGGS, JOHN | ADP OF THE SNF | Individual | - | 01/21/2024 |
| PONTHIE, SHARLOT | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 50.00 | 01/01/2022 |
| 4P2T1 OPS HOLDING LP | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100.00 | 09/01/2019 |
Inspections & deficiencies
CMS inspection citations for this nursing home. Filter by type or recency, and use severity chips to spot higher-risk findings.
60 citations on file · Latest survey: 2 April 2025 · 45 health · 15 fire safety
E: 30
F: 18
D: 9
J: 3
All
Health
Fire safety
Last 24 months
Health deficiencies
| Date | Tag | Severity | Type | Description |
|---|---|---|---|---|
| 2025-04-02 | F880 | D — Minimal harm, isolated | Health | Provide and implement an infection prevention and control program. |
| 2025-04-02 | F880 | D — Minimal harm, isolated | Health | Provide and implement an infection prevention and control program. |
| 2025-04-02 | F880 | D — Minimal harm, isolated | Health | Provide and implement an infection prevention and control program. |
| 2025-04-02 | F812 | F — Minimal harm, widespread | Health | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2025-04-02 | F812 | F — Minimal harm, widespread | Health | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2025-04-02 | F812 | F — Minimal harm, widespread | Health | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2025-04-02 | F803 | E — Minimal harm, pattern | Health | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2025-04-02 | F803 | E — Minimal harm, pattern | Health | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2025-04-02 | F803 | E — Minimal harm, pattern | Health | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2025-04-02 | F759 | E — Minimal harm, pattern | Health | Ensure medication error rates are not 5 percent or greater. |
| 2025-04-02 | F759 | E — Minimal harm, pattern | Health | Ensure medication error rates are not 5 percent or greater. |
| 2025-04-02 | F759 | E — Minimal harm, pattern | Health | Ensure medication error rates are not 5 percent or greater. |
| 2024-08-29 | F760 | J — Immediate jeopardy, isolated | Health | Ensure that residents are free from significant medication errors. |
| 2024-08-29 | F760 | J — Immediate jeopardy, isolated | Health | Ensure that residents are free from significant medication errors. |
| 2024-08-29 | F760 | J — Immediate jeopardy, isolated | Health | Ensure that residents are free from significant medication errors. |
| 2024-08-29 | F686 | E — Minimal harm, pattern | Health | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2024-08-29 | F686 | E — Minimal harm, pattern | Health | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2024-08-29 | F686 | E — Minimal harm, pattern | Health | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2024-08-29 | F580 | E — Minimal harm, pattern | Health | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2024-08-29 | F580 | E — Minimal harm, pattern | Health | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
Fire safety deficiencies
| Date | Tag | Severity | Type | Description |
|---|---|---|---|---|
| 2024-02-23 | K363 | F — Minimal harm, widespread | Fire Safety | Install corridor and hallway doors that block smoke. |
| 2024-02-23 | K347 | F — Minimal harm, widespread | Fire Safety | Properly provide smoke detection systems in areas open to corridors. |
| 2024-02-23 | K363 | F — Minimal harm, widespread | Fire Safety | Install corridor and hallway doors that block smoke. |
| 2024-02-23 | K363 | F — Minimal harm, widespread | Fire Safety | Install corridor and hallway doors that block smoke. |
| 2024-02-23 | K347 | F — Minimal harm, widespread | Fire Safety | Properly provide smoke detection systems in areas open to corridors. |
| 2024-02-23 | K347 | F — Minimal harm, widespread | Fire Safety | Properly provide smoke detection systems in areas open to corridors. |
| 2022-12-09 | K918 | F — Minimal harm, widespread | Fire Safety | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-12-09 | K345 | F — Minimal harm, widespread | Fire Safety | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-12-09 | K712 | E — Minimal harm, pattern | Fire Safety | Have simulated fire drills held at unexpected times. |
| 2022-12-09 | K918 | F — Minimal harm, widespread | Fire Safety | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-12-09 | K345 | F — Minimal harm, widespread | Fire Safety | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-12-09 | K712 | E — Minimal harm, pattern | Fire Safety | Have simulated fire drills held at unexpected times. |
| 2022-12-09 | K918 | F — Minimal harm, widespread | Fire Safety | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-12-09 | K345 | F — Minimal harm, widespread | Fire Safety | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-12-09 | K712 | E — Minimal harm, pattern | Fire Safety | Have simulated fire drills held at unexpected times. |
Additional information
Get more details on THE PINES NURSING AND REHABILITATION CENTER, including health inspection results, staffing levels, and facility amenities.
Discover how the home meets care standards and ensures residents' well-being.
Full CMS quality rating tables
Quality Ratings
| Name | Value |
|---|---|
| Overall Rating | 3 |
| Health Inspection Rating | 3 |
| Quality of Resident Care Rating | 4 |
| Quality of Resident Care Rating (Long Stay) | 2 |
| Quality of Resident Care Rating (Short Stay) | 3 |
| Staffing Rating | 3 |
| RN Staffing Rating | 3 |
| Reported CNA Staffing Hours per Resident per Day | 2.80199 |
| Reported LPN Staffing Hours per Resident per Day | 0.89829 |
| Reported RN Staffing Hours per Resident per Day | 0.41816 |
| Reported Licensed Staffing Hours per Resident per Day | 1.31645 |
| Reported Total Nurse Staffing Hours per Resident per Day | 4.02644 |
| Reported Physical Therapist Staffing Hours per Resident per Day | 0.05321 |
| Casemix CNA Staffing Hours per Resident per Day | 2.03493 |
| Casemix LPN Staffing Hours per Resident per Day | 0.6764 |
| Casemix RN Staffing Hours per Resident per Day | 0.28953 |
| Casemix Total Nurse Staffing Hours per Resident per Day | 3.00085 |
| Adjusted CNA Staffing Hours per Resident per Day | 2.84262 |
| Adjusted LPN Staffing Hours per Resident per Day | 0.94058 |
| Adjusted RN Staffing Hours per Resident per Day | 0.43785 |
| Adjusted Total Nurse Staffing Hours per Resident per Day | 4.21599 |
Health Inspection and Deficiency Ratings
| Name | Value |
|---|---|
Date of Standard Health Survey (Cycle 1) | 2020-02-14 |
Date of Standard Health Survey (Cycle 2) | 2019-01-11 |
Total Number of Health Deficiencies (Cycle 1) | 15 |
Number of Standard Health Deficiencies (Cycle 1) | 9 |
Number of Complaint Health Deficiencies (Cycle 1) | 6 |
Health Deficiency Score (Cycle 1) | 191 |
Number of Health Revisits (Cycle 1) | 1 |
Health Revisit Score (Cycle 1) | 0 |
Total Health Score (Cycle 1) | 191 |
Total Number of Health Deficiencies (Cycle 2) | 12 |
Number of Standard Health Deficiencies (Cycle 2) | 9 |
Number of Complaint Health Deficiencies (Cycle 2) | 3 |
Health Deficiency Score (Cycle 2) | 124 |
Number of Health Revisits (Cycle 2) | 1 |
Total Health Score (Cycle 2) | 124 |
Date of Standard Health Survey (Cycle 3) | 2017-12-22 |
Total Number of Health Deficiencies (Cycle 3) | 4 |
Number of Standard Health Deficiencies (Cycle 3) | 3 |
Number of Complaint Health Deficiencies (Cycle 3) | 1 |
Number of Health Revisits (Cycle 3) | 1 |
Health Deficiency Score (Cycle 3) | 20 |
Total Health Score (Cycle 3) | 20 |
Total Weighted Health Survey Score | 45 |
Complaints, Fines, and Penalties
| Name | Value |
|---|---|
Number of Facility Reported Incidents | 1 |
Number of Substantiated Complaints | 9 |
Number of Fines | 1 |
Total Amount of Fines in Dollars | 13863 |
Total Number of Penalties | 1 |
Cited for Abuse | |
Most Recent Health Inspection More Than 2 Years Ago | |
Provider Changed Ownership in Last 12 Months | |
With a Resident and Family Council | Resident |
Automatic Sprinkler Systems in All Required Areas | Yes |
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