CREEKSIDE POST-ACUTE – Nursing Home, SAN JOSE, California
Medicare and Medicaid
CMS quality ratings
Overall
Health inspection
Quality of care
Staffing
RN staffing
5 substantiated complaints
Last cited survey: 23 September 2025 · 100 health and 90 fire safety citations on file
Source: CMS Care Compare nursing home data. Ratings are updated when CMS publishes new inspection results.
Main info
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Location
3580 PAYNE AVENUE
SAN JOSE, CA 95117
Phone: (408) 248-7100
Compare to CA average
See how this facility compares to the CA state average among rated nursing homes (1189 homes). Peer best shows the highest rating among similar homes in the same city.
| Metric | This facility | CA average | Peer best (city) |
|---|---|---|---|
| Overall CMS stars | 4 | 3.2 | 4 |
| Health inspection | 4 | 2.82 | 3 |
| Staffing | 3 | 3.12 | 5 |
| Quality measures | 4 | 4.19 | 5 |
| Certified beds | 130 | 98.6 | — |
| Citations on file (health + fire) | 220 | ~13.4 health* | — |
- A GRACE SUB ACUTE & SKILLED CARE — 4★ overall
- ALMADEN HEALTH AND REHABILITATION CENTER — 4★ overall
- CANYON SPRINGS POST-ACUTE — 4★ overall
- COURTYARD CARE CENTER — 4★ overall
- EMPRESS CARE CENTER, LLC — 3★ overall
* State deficiency average uses CMS rating-cycle health deficiency counts.
Owners information
| Name | Role Description | Type | Ownership Percentage | Association Date |
|---|---|---|---|---|
| REICHERT, JOSIE | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 06/01/2022 |
| REICHERT, JOSIE | ADP OF THE SNF | Individual | - | 06/01/2022 |
| BEARDSLEY, MARY | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 06/01/2022 |
| BEARDSLEY, MARY | ADP OF THE SNF | Individual | - | 06/01/2022 |
| TILFORD, TOBY | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 46.60 | 06/01/2022 |
| TILFORD, TOBY | CORPORATE OFFICER | Individual | - | 06/01/2022 |
| TILFORD, TOBY | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 06/01/2022 |
| TILFORD, TOBY | ADP OF THE SNF | Individual | - | 06/01/2022 |
| - | INDIRECT OWNERSHIP INTEREST | Individual | 2.00 | 06/01/2022 |
| - | INDIRECT OWNERSHIP INTEREST | Individual | 4.00 | 06/01/2022 |
| - | ADP OF THE SNF | Organization | - | 06/01/2022 |
| FROJELIN, ANTONETTE D | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 06/01/2022 |
| FROJELIN, ANTONETTE D | ADP OF THE SNF | Individual | - | 06/01/2022 |
| LINKS SUPPORT SERVICES, LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | - | 06/01/2022 |
| LINKS SUPPORT SERVICES, LLC | ADP OF THE SNF | Organization | - | 06/27/2025 |
| - | INDIRECT OWNERSHIP INTEREST | Individual | 0.80 | 06/01/2022 |
| BERNHOLZ, VICTORIA | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 06/01/2022 |
| BERNHOLZ, VICTORIA | ADP OF THE SNF | Individual | - | 06/01/2022 |
| CARTER, MELISSA | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 06/01/2022 |
| CARTER, MELISSA | ADP OF THE SNF | Individual | - | 06/01/2022 |
| FORBRIGHT BANK | 5% OR GREATER SECURITY INTEREST | Organization | 100.00 | 06/01/2022 |
| LINKS HEALTHCARE GROUP LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100.00 | 06/01/2022 |
| LINKS HEALTHCARE GROUP LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | - | 06/01/2022 |
| LINKS HEALTHCARE GROUP LLC | ADP OF THE SNF | Organization | - | 06/27/2025 |
| EIDE BAILLY LLP | ADP OF THE SNF | Organization | - | 06/01/2022 |
| ROMNEY, GUNNER | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 07/03/2024 |
| ROMNEY, GUNNER | ADP OF THE SNF | Individual | - | 07/03/2024 |
| SABOUNCHI, SAMAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 06/01/2022 |
| SABOUNCHI, SAMAN | ADP OF THE SNF | Individual | - | 06/01/2022 |
| RODRIGUEZ, CURTIS | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 46.60 | 06/01/2022 |
| RODRIGUEZ, CURTIS | CORPORATE OFFICER | Individual | - | 06/01/2022 |
| RODRIGUEZ, CURTIS | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 06/01/2022 |
| RODRIGUEZ, CURTIS | ADP OF THE SNF | Individual | - | 06/01/2022 |
Inspections & deficiencies
CMS inspection citations for this nursing home. Filter by type or recency, and use severity chips to spot higher-risk findings.
190 citations on file · Latest survey: 23 September 2025 · 100 health · 90 fire safety
Health deficiencies
| Date | Tag | Severity | Type | Description |
|---|---|---|---|---|
| 2025-09-23 | F880 | D — Minimal harm, isolated | Health | Provide and implement an infection prevention and control program. |
| 2025-09-23 | F880 | D — Minimal harm, isolated | Health | Provide and implement an infection prevention and control program. |
| 2025-09-23 | F880 | D — Minimal harm, isolated | Health | Provide and implement an infection prevention and control program. |
| 2025-09-23 | F684 | D — Minimal harm, isolated | Health | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2025-09-23 | F684 | D — Minimal harm, isolated | Health | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2025-09-23 | F684 | D — Minimal harm, isolated | Health | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2025-06-10 | F678 | D — Minimal harm, isolated | Health | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. |
| 2025-06-10 | F678 | D — Minimal harm, isolated | Health | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. |
| 2025-06-10 | F678 | D — Minimal harm, isolated | Health | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. |
| 2025-04-15 | F658 | D — Minimal harm, isolated | Health | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2025-04-15 | F658 | D — Minimal harm, isolated | Health | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2025-04-15 | F658 | D — Minimal harm, isolated | Health | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2024-12-05 | F689 | D — Minimal harm, isolated | Health | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2024-12-05 | F689 | D — Minimal harm, isolated | Health | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2024-12-05 | F689 | D — Minimal harm, isolated | Health | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2024-12-05 | F645 | D — Minimal harm, isolated | Health | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2024-12-05 | F645 | D — Minimal harm, isolated | Health | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2024-12-05 | F645 | D — Minimal harm, isolated | Health | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2024-12-05 | F641 | D — Minimal harm, isolated | Health | Ensure each resident receives an accurate assessment. |
| 2024-12-05 | F641 | D — Minimal harm, isolated | Health | Ensure each resident receives an accurate assessment. |
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Fire safety deficiencies
| Date | Tag | Severity | Type | Description |
|---|---|---|---|---|
| 2024-12-05 | K344 | F — Minimal harm, widespread | Fire Safety | Have an alternate power supply for its alarm system. |
| 2024-12-05 | K161 | D — Minimal harm, isolated | Fire Safety | Use approved construction type or materials. |
| 2024-12-05 | K211 | F — Minimal harm, widespread | Fire Safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2024-12-05 | K291 | D — Minimal harm, isolated | Fire Safety | Install emergency lighting that can last at least 1 1/2 hours. |
| 2024-12-05 | K293 | D — Minimal harm, isolated | Fire Safety | Have properly located and lighted "Exit" signs. |
| 2024-12-05 | K324 | D — Minimal harm, isolated | Fire Safety | Provide properly protected cooking facilities. |
| 2024-12-05 | K342 | D — Minimal harm, isolated | Fire Safety | Have a complete alarm system manually initiated and initiated by fire sprinkler system connection. |
| 2024-12-05 | K344 | F — Minimal harm, widespread | Fire Safety | Have an alternate power supply for its alarm system. |
| 2024-12-05 | K345 | F — Minimal harm, widespread | Fire Safety | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2024-12-05 | K347 | F — Minimal harm, widespread | Fire Safety | Properly provide smoke detection systems in areas open to corridors. |
| 2024-12-05 | K353 | F — Minimal harm, widespread | Fire Safety | Inspect, test, and maintain automatic sprinkler systems. |
| 2024-12-05 | K363 | E — Minimal harm, pattern | Fire Safety | Install corridor and hallway doors that block smoke. |
| 2024-12-05 | K711 | D — Minimal harm, isolated | Fire Safety | Provide a written emergency evacuation plan. |
| 2024-12-05 | K741 | D — Minimal harm, isolated | Fire Safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2024-12-05 | K761 | F — Minimal harm, widespread | Fire Safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2024-12-05 | K914 | F — Minimal harm, widespread | Fire Safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2024-12-05 | K918 | F — Minimal harm, widespread | Fire Safety | Have generator or other power source capable of supplying service within 10 seconds. |
| 2024-12-05 | K919 | E — Minimal harm, pattern | Fire Safety | Meet requirements for the use of electrical equipment. |
| 2024-12-05 | K920 | F — Minimal harm, widespread | Fire Safety | Ensure proper usage of power strips and extension cords. |
| 2024-12-05 | K921 | F — Minimal harm, widespread | Fire Safety | Ensure that testing and maintenance of electrical equipment is performed. |
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Additional information
Full CMS quality rating tables
Quality Ratings
| Name | Value |
|---|---|
| Overall Rating | 4 |
| Health Inspection Rating | 4 |
| Quality of Resident Care Rating | 4 |
| Quality of Resident Care Rating (Long Stay) | 5 |
| Quality of Resident Care Rating (Short Stay) | 4 |
| Staffing Rating | 3 |
| RN Staffing Rating | 4 |
| Reported CNA Staffing Hours per Resident per Day | 2.34609 |
| Reported LPN Staffing Hours per Resident per Day | 0.75339 |
| Reported RN Staffing Hours per Resident per Day | 0.75568 |
| Reported Licensed Staffing Hours per Resident per Day | 1.50906 |
| Reported Total Nurse Staffing Hours per Resident per Day | 3.90494 |
| Reported Physical Therapist Staffing Hours per Resident per Day | 0.05337 |
| Casemix CNA Staffing Hours per Resident per Day | 1.92672 |
| Casemix LPN Staffing Hours per Resident per Day | 0.64917 |
| Casemix RN Staffing Hours per Resident per Day | 0.29311 |
| Casemix Total Nurse Staffing Hours per Resident per Day | 2.86901 |
| Adjusted CNA Staffing Hours per Resident per Day | 2.51377 |
| Adjusted LPN Staffing Hours per Resident per Day | 0.76677 |
| Adjusted RN Staffing Hours per Resident per Day | 0.7691 |
| Adjusted Total Nurse Staffing Hours per Resident per Day | 3.97432 |
Health Inspection and Deficiency Ratings
| Name | Value |
|---|---|
Date of Standard Health Survey (Cycle 1) | 2019-06-06 |
Date of Standard Health Survey (Cycle 2) | 2018-05-11 |
Total Number of Health Deficiencies (Cycle 1) | 13 |
Number of Standard Health Deficiencies (Cycle 1) | 11 |
Number of Complaint Health Deficiencies (Cycle 1) | 2 |
Health Deficiency Score (Cycle 1) | 56 |
Number of Health Revisits (Cycle 1) | 1 |
Health Revisit Score (Cycle 1) | 0 |
Total Health Score (Cycle 1) | 56 |
Total Number of Health Deficiencies (Cycle 2) | 12 |
Number of Standard Health Deficiencies (Cycle 2) | 8 |
Number of Complaint Health Deficiencies (Cycle 2) | 4 |
Health Deficiency Score (Cycle 2) | 56 |
Number of Health Revisits (Cycle 2) | 1 |
Total Health Score (Cycle 2) | 56 |
Date of Standard Health Survey (Cycle 3) | 2017-04-21 |
Total Number of Health Deficiencies (Cycle 3) | 15 |
Number of Standard Health Deficiencies (Cycle 3) | 13 |
Number of Complaint Health Deficiencies (Cycle 3) | 2 |
Number of Health Revisits (Cycle 3) | 1 |
Health Deficiency Score (Cycle 3) | 76 |
Total Health Score (Cycle 3) | 76 |
Total Weighted Health Survey Score | 59 |
Complaints, Fines, and Penalties
| Name | Value |
|---|---|
Number of Facility Reported Incidents | 7 |
Number of Substantiated Complaints | 5 |
Number of Fines | 1 |
Total Amount of Fines in Dollars | 20248 |
Total Number of Penalties | 1 |
Cited for Abuse | |
Most Recent Health Inspection More Than 2 Years Ago | |
Provider Changed Ownership in Last 12 Months | |
With a Resident and Family Council | Resident |
Automatic Sprinkler Systems in All Required Areas | Yes |
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