CREEKSIDE POST-ACUTE – Nursing Home, SAN JOSE, California

CMS quality ratings

Overall

Health inspection

Quality of care

Staffing

RN staffing

5 substantiated complaints

Last cited survey: 23 September 2025 · 100 health and 90 fire safety citations on file

Source: CMS Care Compare nursing home data. Ratings are updated when CMS publishes new inspection results.

Explore nursing home CREEKSIDE POST-ACUTE performance based on staff quality, resident satisfaction, safety measures, and care effectiveness in SAN JOSE. Get insights into Medicare and Medicaid and facility-specific standards, along with comparisons to national benchmarks. Ideal for families, healthcare providers, and researchers seeking quality long-term care information.

Main info

Name
CREEKSIDE POST-ACUTE
Address
3580 PAYNE AVENUE, SAN JOSE, CA 95117
Federal Provider Number
055884
Phone
(408) 248-7100
Ownership Type
For profit - Limited Liability company
Certified Beds
130
Residents in Certified Beds
124.9
Nursing Home Type
Medicare and Medicaid
Residence in Hospital
Legal Business Name
NEWPORT BEACH HOLDINGS LLC
Date of First Medicare/Medicaid Approval
1968-03-12
Continuing Care Retirement Community
Data current as of
31 May 2026

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Location
  • 3580 PAYNE AVENUE

    SAN JOSE, CA 95117

    Phone: (408) 248-7100

Compare to CA average

See how this facility compares to the CA state average among rated nursing homes (1189 homes). Peer best shows the highest rating among similar homes in the same city.

MetricThis facilityCA averagePeer best (city)
Overall CMS stars43.24
Health inspection42.823
Staffing33.125
Quality measures44.195
Certified beds13098.6
Citations on file (health + fire)220~13.4 health*

* State deficiency average uses CMS rating-cycle health deficiency counts.

Owners information

NameRole DescriptionTypeOwnership PercentageAssociation Date
REICHERT, JOSIEOPERATIONAL/MANAGERIAL CONTROLIndividual-06/01/2022
REICHERT, JOSIEADP OF THE SNFIndividual-06/01/2022
BEARDSLEY, MARYOPERATIONAL/MANAGERIAL CONTROLIndividual-06/01/2022
BEARDSLEY, MARYADP OF THE SNFIndividual-06/01/2022
TILFORD, TOBY5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual46.6006/01/2022
TILFORD, TOBYCORPORATE OFFICERIndividual-06/01/2022
TILFORD, TOBYOPERATIONAL/MANAGERIAL CONTROLIndividual-06/01/2022
TILFORD, TOBYADP OF THE SNFIndividual-06/01/2022
-INDIRECT OWNERSHIP INTERESTIndividual2.0006/01/2022
-INDIRECT OWNERSHIP INTERESTIndividual4.0006/01/2022
-ADP OF THE SNFOrganization-06/01/2022
FROJELIN, ANTONETTE DOPERATIONAL/MANAGERIAL CONTROLIndividual-06/01/2022
FROJELIN, ANTONETTE DADP OF THE SNFIndividual-06/01/2022
LINKS SUPPORT SERVICES, LLCOPERATIONAL/MANAGERIAL CONTROLOrganization-06/01/2022
LINKS SUPPORT SERVICES, LLCADP OF THE SNFOrganization-06/27/2025
-INDIRECT OWNERSHIP INTERESTIndividual0.8006/01/2022
BERNHOLZ, VICTORIAOPERATIONAL/MANAGERIAL CONTROLIndividual-06/01/2022
BERNHOLZ, VICTORIAADP OF THE SNFIndividual-06/01/2022
CARTER, MELISSAOPERATIONAL/MANAGERIAL CONTROLIndividual-06/01/2022
CARTER, MELISSAADP OF THE SNFIndividual-06/01/2022
FORBRIGHT BANK5% OR GREATER SECURITY INTERESTOrganization100.0006/01/2022
LINKS HEALTHCARE GROUP LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100.0006/01/2022
LINKS HEALTHCARE GROUP LLCOPERATIONAL/MANAGERIAL CONTROLOrganization-06/01/2022
LINKS HEALTHCARE GROUP LLCADP OF THE SNFOrganization-06/27/2025
EIDE BAILLY LLPADP OF THE SNFOrganization-06/01/2022
ROMNEY, GUNNEROPERATIONAL/MANAGERIAL CONTROLIndividual-07/03/2024
ROMNEY, GUNNERADP OF THE SNFIndividual-07/03/2024
SABOUNCHI, SAMANOPERATIONAL/MANAGERIAL CONTROLIndividual-06/01/2022
SABOUNCHI, SAMANADP OF THE SNFIndividual-06/01/2022
RODRIGUEZ, CURTIS5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual46.6006/01/2022
RODRIGUEZ, CURTISCORPORATE OFFICERIndividual-06/01/2022
RODRIGUEZ, CURTISOPERATIONAL/MANAGERIAL CONTROLIndividual-06/01/2022
RODRIGUEZ, CURTISADP OF THE SNFIndividual-06/01/2022

Inspections & deficiencies

CMS inspection citations for this nursing home. Filter by type or recency, and use severity chips to spot higher-risk findings.

190 citations on file · Latest survey: 23 September 2025 · 100 health · 90 fire safety

D: 112
F: 36
E: 33
B: 6
G: 3

Health deficiencies

DateTagSeverityTypeDescription
2025-09-23F880
DMinimal harm, isolated
HealthProvide and implement an infection prevention and control program.
2025-09-23F880
DMinimal harm, isolated
HealthProvide and implement an infection prevention and control program.
2025-09-23F880
DMinimal harm, isolated
HealthProvide and implement an infection prevention and control program.
2025-09-23F684
DMinimal harm, isolated
HealthProvide appropriate treatment and care according to orders, resident’s preferences and goals.
2025-09-23F684
DMinimal harm, isolated
HealthProvide appropriate treatment and care according to orders, resident’s preferences and goals.
2025-09-23F684
DMinimal harm, isolated
HealthProvide appropriate treatment and care according to orders, resident’s preferences and goals.
2025-06-10F678
DMinimal harm, isolated
HealthProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
2025-06-10F678
DMinimal harm, isolated
HealthProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
2025-06-10F678
DMinimal harm, isolated
HealthProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
2025-04-15F658
DMinimal harm, isolated
HealthEnsure services provided by the nursing facility meet professional standards of quality.
2025-04-15F658
DMinimal harm, isolated
HealthEnsure services provided by the nursing facility meet professional standards of quality.
2025-04-15F658
DMinimal harm, isolated
HealthEnsure services provided by the nursing facility meet professional standards of quality.
2024-12-05F689
DMinimal harm, isolated
HealthEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2024-12-05F689
DMinimal harm, isolated
HealthEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2024-12-05F689
DMinimal harm, isolated
HealthEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2024-12-05F645
DMinimal harm, isolated
HealthPASARR screening for Mental disorders or Intellectual Disabilities
2024-12-05F645
DMinimal harm, isolated
HealthPASARR screening for Mental disorders or Intellectual Disabilities
2024-12-05F645
DMinimal harm, isolated
HealthPASARR screening for Mental disorders or Intellectual Disabilities
2024-12-05F641
DMinimal harm, isolated
HealthEnsure each resident receives an accurate assessment.
2024-12-05F641
DMinimal harm, isolated
HealthEnsure each resident receives an accurate assessment.

Fire safety deficiencies

DateTagSeverityTypeDescription
2024-12-05K344
FMinimal harm, widespread
Fire SafetyHave an alternate power supply for its alarm system.
2024-12-05K161
DMinimal harm, isolated
Fire SafetyUse approved construction type or materials.
2024-12-05K211
FMinimal harm, widespread
Fire SafetyKeep aisles, corridors, and exits free of obstruction in case of emergency.
2024-12-05K291
DMinimal harm, isolated
Fire SafetyInstall emergency lighting that can last at least 1 1/2 hours.
2024-12-05K293
DMinimal harm, isolated
Fire SafetyHave properly located and lighted "Exit" signs.
2024-12-05K324
DMinimal harm, isolated
Fire SafetyProvide properly protected cooking facilities.
2024-12-05K342
DMinimal harm, isolated
Fire SafetyHave a complete alarm system manually initiated and initiated by fire sprinkler system connection.
2024-12-05K344
FMinimal harm, widespread
Fire SafetyHave an alternate power supply for its alarm system.
2024-12-05K345
FMinimal harm, widespread
Fire SafetyHave approved installation, maintenance and testing program for fire alarm systems.
2024-12-05K347
FMinimal harm, widespread
Fire SafetyProperly provide smoke detection systems in areas open to corridors.
2024-12-05K353
FMinimal harm, widespread
Fire SafetyInspect, test, and maintain automatic sprinkler systems.
2024-12-05K363
EMinimal harm, pattern
Fire SafetyInstall corridor and hallway doors that block smoke.
2024-12-05K711
DMinimal harm, isolated
Fire SafetyProvide a written emergency evacuation plan.
2024-12-05K741
DMinimal harm, isolated
Fire SafetyHave posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
2024-12-05K761
FMinimal harm, widespread
Fire SafetyTo conduct inspection, testing and maintenance of fire doors by qualified individuals.
2024-12-05K914
FMinimal harm, widespread
Fire SafetyEnsure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
2024-12-05K918
FMinimal harm, widespread
Fire SafetyHave generator or other power source capable of supplying service within 10 seconds.
2024-12-05K919
EMinimal harm, pattern
Fire SafetyMeet requirements for the use of electrical equipment.
2024-12-05K920
FMinimal harm, widespread
Fire SafetyEnsure proper usage of power strips and extension cords.
2024-12-05K921
FMinimal harm, widespread
Fire SafetyEnsure that testing and maintenance of electrical equipment is performed.

Additional information

Get more details on CREEKSIDE POST-ACUTE, including health inspection results, staffing levels, and facility amenities. Discover how the home meets care standards and ensures residents' well-being.
Full CMS quality rating tables

Quality Ratings

NameValue
Overall Rating4
Health Inspection Rating4
Quality of Resident Care Rating4
Quality of Resident Care Rating (Long Stay)5
Quality of Resident Care Rating (Short Stay)4
Staffing Rating3
RN Staffing Rating4
Reported CNA Staffing Hours per Resident per Day2.34609
Reported LPN Staffing Hours per Resident per Day0.75339
Reported RN Staffing Hours per Resident per Day0.75568
Reported Licensed Staffing Hours per Resident per Day1.50906
Reported Total Nurse Staffing Hours per Resident per Day3.90494
Reported Physical Therapist Staffing Hours per Resident per Day0.05337
Casemix CNA Staffing Hours per Resident per Day1.92672
Casemix LPN Staffing Hours per Resident per Day0.64917
Casemix RN Staffing Hours per Resident per Day0.29311
Casemix Total Nurse Staffing Hours per Resident per Day2.86901
Adjusted CNA Staffing Hours per Resident per Day2.51377
Adjusted LPN Staffing Hours per Resident per Day0.76677
Adjusted RN Staffing Hours per Resident per Day0.7691
Adjusted Total Nurse Staffing Hours per Resident per Day3.97432

Health Inspection and Deficiency Ratings

NameValue
Date of Standard Health Survey (Cycle 1)
2019-06-06
Date of Standard Health Survey (Cycle 2)
2018-05-11
Total Number of Health Deficiencies (Cycle 1)
13
Number of Standard Health Deficiencies (Cycle 1)
11
Number of Complaint Health Deficiencies (Cycle 1)
2
Health Deficiency Score (Cycle 1)
56
Number of Health Revisits (Cycle 1)
1
Health Revisit Score (Cycle 1)
0
Total Health Score (Cycle 1)
56
Total Number of Health Deficiencies (Cycle 2)
12
Number of Standard Health Deficiencies (Cycle 2)
8
Number of Complaint Health Deficiencies (Cycle 2)
4
Health Deficiency Score (Cycle 2)
56
Number of Health Revisits (Cycle 2)
1
Total Health Score (Cycle 2)
56
Date of Standard Health Survey (Cycle 3)
2017-04-21
Total Number of Health Deficiencies (Cycle 3)
15
Number of Standard Health Deficiencies (Cycle 3)
13
Number of Complaint Health Deficiencies (Cycle 3)
2
Number of Health Revisits (Cycle 3)
1
Health Deficiency Score (Cycle 3)
76
Total Health Score (Cycle 3)
76
Total Weighted Health Survey Score
59

Complaints, Fines, and Penalties

NameValue
Number of Facility Reported Incidents
7
Number of Substantiated Complaints
5
Number of Fines
1
Total Amount of Fines in Dollars
20248
Total Number of Penalties
1
Cited for Abuse
Most Recent Health Inspection More Than 2 Years Ago
Provider Changed Ownership in Last 12 Months
With a Resident and Family Council
Resident
Automatic Sprinkler Systems in All Required Areas
Yes

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