AWE KUALAWAACHE CARE CENTER – Nursing Home, CROW AGENCY, Montana
Medicare and Medicaid
Nursing homes in CROW AGENCY, MT → · Recently updated in MT →
CMS quality ratings
Overall
Health inspection
Quality of care
Staffing
RN staffing
Not rated3 substantiated complaints
Last cited survey: 8 May 2025 · 56 health and 33 fire safety citations on file
Source: CMS Care Compare nursing home data. Ratings are updated when CMS publishes new inspection results.
Main info
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Location
10131 S HERITAGE RD
CROW AGENCY, MT 59022
Phone: (406) 638-9111
Compare to MT average
See how this facility compares to the MT state average among rated nursing homes (73 homes). Peer best shows the highest rating among similar homes in the same city.
| Metric | This facility | MT average | Peer best (city) |
|---|---|---|---|
| Overall CMS stars | 4 | 3.08 | 5 |
| Health inspection | 5 | 2.86 | 4 |
| Staffing | 4 | 3.6 | 5 |
| Quality measures | 1 | 3.26 | 4 |
| Certified beds | 40 | 85.7 | — |
| Citations on file (health + fire) | 89 | ~6.6 health* | — |
- ASPEN MEADOWS HEALTH AND REHABILITATION CENTER — 2★ overall
- BEARTOOTH MANOR — 2★ overall
- BEARTOOTH REHABILITATION AND NURSING LLC — 1★ overall
- BENEFIS SENIOR SERVICES - EASTVIEW — 2★ overall
- BENEFIS SENIOR SERVICES - GRANDVIEW — 5★ overall
* State deficiency average uses CMS rating-cycle health deficiency counts.
Owners information
| Name | Role Description | Type | Ownership Percentage | Association Date |
|---|---|---|---|---|
| CROW TRIBE OF INDIANS | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100.00 | 04/01/1998 |
| HEALTH MANAGEMENT SERVICES, LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | 100.00 | 03/10/2010 |
| LITTLE LIGHT, PAUL BENSON | W-2 MANAGING EMPLOYEE | Individual | 0.00 | 05/15/2015 |
Inspections & deficiencies
CMS inspection citations for this nursing home. Filter by type or recency, and use severity chips to spot higher-risk findings.
89 citations on file · Latest survey: 8 May 2025 · 56 health · 33 fire safety
Health deficiencies
| Date | Tag | Severity | Type | Description |
|---|---|---|---|---|
| 2025-05-08 | F880 | F — Minimal harm, widespread | Health | Provide and implement an infection prevention and control program. |
| 2025-05-08 | F880 | F — Minimal harm, widespread | Health | Provide and implement an infection prevention and control program. |
| 2025-05-08 | F880 | F — Minimal harm, widespread | Health | Provide and implement an infection prevention and control program. |
| 2025-05-08 | F628 | D — Minimal harm, isolated | Health | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. |
| 2025-05-08 | F628 | D — Minimal harm, isolated | Health | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. |
| 2025-05-08 | F628 | D — Minimal harm, isolated | Health | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. |
| 2024-12-04 | F726 | D — Minimal harm, isolated | Health | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2024-12-04 | F726 | D — Minimal harm, isolated | Health | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2024-12-04 | F726 | D — Minimal harm, isolated | Health | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2024-12-04 | F657 | D — Minimal harm, isolated | Health | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2024-12-04 | F657 | D — Minimal harm, isolated | Health | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2024-12-04 | F657 | D — Minimal harm, isolated | Health | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2024-12-04 | F604 | D — Minimal harm, isolated | Health | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2024-12-04 | F604 | D — Minimal harm, isolated | Health | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2024-12-04 | F604 | D — Minimal harm, isolated | Health | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2024-07-30 | F949 | E — Minimal harm, pattern | Health | Provide behavior health training consistent with the requirements and as determined by a facility assessment. |
| 2024-07-30 | F949 | E — Minimal harm, pattern | Health | Provide behavior health training consistent with the requirements and as determined by a facility assessment. |
| 2024-07-30 | F949 | E — Minimal harm, pattern | Health | Provide behavior health training consistent with the requirements and as determined by a facility assessment. |
| 2024-07-30 | F838 | E — Minimal harm, pattern | Health | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. |
| 2024-07-30 | F838 | E — Minimal harm, pattern | Health | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. |
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Fire safety deficiencies
| Date | Tag | Severity | Type | Description |
|---|---|---|---|---|
| 2025-05-08 | K291 | F — Minimal harm, widespread | Fire Safety | Install emergency lighting that can last at least 1 1/2 hours. |
| 2025-05-08 | K353 | F — Minimal harm, widespread | Fire Safety | Inspect, test, and maintain automatic sprinkler systems. |
| 2025-05-08 | K918 | F — Minimal harm, widespread | Fire Safety | Have generator or other power source capable of supplying service within 10 seconds. |
| 2025-05-08 | K918 | F — Minimal harm, widespread | Fire Safety | Have generator or other power source capable of supplying service within 10 seconds. |
| 2025-05-08 | K223 | D — Minimal harm, isolated | Fire Safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2025-05-08 | K291 | F — Minimal harm, widespread | Fire Safety | Install emergency lighting that can last at least 1 1/2 hours. |
| 2025-05-08 | K353 | F — Minimal harm, widespread | Fire Safety | Inspect, test, and maintain automatic sprinkler systems. |
| 2025-05-08 | K918 | F — Minimal harm, widespread | Fire Safety | Have generator or other power source capable of supplying service within 10 seconds. |
| 2025-05-08 | K291 | F — Minimal harm, widespread | Fire Safety | Install emergency lighting that can last at least 1 1/2 hours. |
| 2025-05-08 | K223 | D — Minimal harm, isolated | Fire Safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2025-05-08 | K353 | F — Minimal harm, widespread | Fire Safety | Inspect, test, and maintain automatic sprinkler systems. |
| 2025-05-08 | K223 | D — Minimal harm, isolated | Fire Safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2024-04-25 | K353 | E — Minimal harm, pattern | Fire Safety | Inspect, test, and maintain automatic sprinkler systems. |
| 2024-04-25 | K324 | F — Minimal harm, widespread | Fire Safety | Provide properly protected cooking facilities. |
| 2024-04-25 | K353 | E — Minimal harm, pattern | Fire Safety | Inspect, test, and maintain automatic sprinkler systems. |
| 2024-04-25 | K355 | E — Minimal harm, pattern | Fire Safety | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2024-04-25 | K374 | E — Minimal harm, pattern | Fire Safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2024-04-25 | K911 | E — Minimal harm, pattern | Fire Safety | Meet requirements for the installation and maintenance of electrical systems. |
| 2024-04-25 | K324 | F — Minimal harm, widespread | Fire Safety | Provide properly protected cooking facilities. |
| 2024-04-25 | K355 | E — Minimal harm, pattern | Fire Safety | Properly select, install, inspect, or maintain portable fire extinguishes. |
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Additional information
Full CMS quality rating tables
Quality Ratings
| Name | Value |
|---|---|
| Overall Rating | 4 |
| Health Inspection Rating | 5 |
| Quality of Resident Care Rating | 1 |
| Quality of Resident Care Rating (Long Stay) | 2 |
| Quality of Resident Care Rating (Short Stay) (Footnote) | 2 |
| Staffing Rating | 4 |
| RN Staffing Rating (Footnote) | 12 |
| Reported LPN Staffing Hours per Resident per Day | 0.25996 |
| Reported RN Staffing Hours per Resident per Day | 1.5162 |
| Reported Licensed Staffing Hours per Resident per Day | 1.77616 |
| Reported Total Nurse Staffing Hours per Resident per Day | 4.56899 |
| Adjusted LPN Staffing Hours per Resident per Day | 0.28385 |
| Adjusted RN Staffing Hours per Resident per Day | 1.65555 |
| Adjusted Total Nurse Staffing Hours per Resident per Day | 4.98891 |
Health Inspection and Deficiency Ratings
| Name | Value |
|---|---|
Date of Standard Health Survey (Cycle 1) | 2019-02-05 |
Date of Standard Health Survey (Cycle 2) | 2018-09-06 |
Total Number of Health Deficiencies (Cycle 1) | 10 |
Number of Standard Health Deficiencies (Cycle 1) | 7 |
Number of Complaint Health Deficiencies (Cycle 1) | 3 |
Health Deficiency Score (Cycle 1) | 80 |
Number of Health Revisits (Cycle 1) | 1 |
Health Revisit Score (Cycle 1) | 0 |
Total Health Score (Cycle 1) | 80 |
Total Number of Health Deficiencies (Cycle 2) | 9 |
Number of Standard Health Deficiencies (Cycle 2) | 9 |
Health Deficiency Score (Cycle 2) | 64 |
Number of Health Revisits (Cycle 2) | 1 |
Total Health Score (Cycle 2) | 64 |
Date of Standard Health Survey (Cycle 3) | 2017-05-04 |
Total Number of Health Deficiencies (Cycle 3) | 25 |
Number of Standard Health Deficiencies (Cycle 3) | 22 |
Number of Complaint Health Deficiencies (Cycle 3) | 3 |
Number of Health Revisits (Cycle 3) | 2 |
Health Deficiency Score (Cycle 3) | 594 |
Health Revisit Score (Cycle 3) | 297 |
Total Health Score (Cycle 3) | 891 |
Total Weighted Health Survey Score | 27 |
Complaints, Fines, and Penalties
| Name | Value |
|---|---|
Number of Facility Reported Incidents | 7 |
Number of Substantiated Complaints | 3 |
Cited for Abuse | |
Most Recent Health Inspection More Than 2 Years Ago | |
Provider Changed Ownership in Last 12 Months | |
With a Resident and Family Council | Resident |
Automatic Sprinkler Systems in All Required Areas | Yes |
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