Mayo Healthcare Inc. – Nursing Home, Northfield, Vermont

CMS quality ratings

Overall

Health inspection

Quality of care

Staffing

RN staffing

4 substantiated complaints

Last cited survey: 7 May 2025 · 36 health and 6 fire safety citations on file

Source: CMS Care Compare nursing home data. Ratings are updated when CMS publishes new inspection results.

Explore nursing home Mayo Healthcare Inc. performance based on staff quality, resident satisfaction, safety measures, and care effectiveness in Northfield. Get insights into Medicare and Medicaid and facility-specific standards, along with comparisons to national benchmarks. Ideal for families, healthcare providers, and researchers seeking quality long-term care information.

Main info

Name
Mayo Healthcare Inc.
Address
71 Richardson Avenue, Northfield, VT 05663
Federal Provider Number
475053
Phone
(802) 485-3161
Ownership Type
Non profit - Corporation
Certified Beds
50
Residents in Certified Beds
50.5
Nursing Home Type
Medicare and Medicaid
Residence in Hospital
Legal Business Name
MAYO HEALTHCARE INC
Date of First Medicare/Medicaid Approval
1995-06-02
Continuing Care Retirement Community
Data current as of
31 May 2026

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Location
  • 71 Richardson Avenue

    Northfield, VT 05663

    Phone: (802) 485-3161

Compare to VT average

See how this facility compares to the VT state average among rated nursing homes (34 homes). Peer best shows the highest rating among similar homes in the same city.

MetricThis facilityVT averagePeer best (city)
Overall CMS stars32.764
Health inspection42.764
Staffing33.295
Quality measures12.854
Certified beds5086.6
Citations on file (health + fire)42~5.2 health*

* State deficiency average uses CMS rating-cycle health deficiency counts.

Owners information

NameRole DescriptionTypeOwnership PercentageAssociation Date
FOWLER, MILTONOPERATIONAL/MANAGERIAL CONTROLIndividual-08/02/2025
FOWLER, MILTONADP OF THE SNFIndividual-10/02/2025
NORTHFIELD SAVINGS BANK5% OR GREATER MORTGAGE INTERESTOrganization100.0009/18/2020
NORTHFIELD SAVINGS BANKADP OF THE SNFOrganization-09/18/2020
STEVENS, SHELLIE MCORPORATE DIRECTORIndividual100.0008/14/2023
STEVENS, SHELLIE MOPERATIONAL/MANAGERIAL CONTROLIndividual-08/14/2023
STEVENS, SHELLIE MADP OF THE SNFIndividual-08/14/2023
-TRUSTEE OF THE SNFIndividual-01/01/2019
-ADP OF THE SNFIndividual-01/01/2019
-ADP OF THE SNFOrganization-10/02/2025
KBSADP OF THE SNFOrganization-09/09/2025
O'BRIEN, JOSEPH PCORPORATE DIRECTORIndividual-12/01/2011
-ADP OF THE SNFIndividual-01/01/2025
-ADP OF THE SNFIndividual-01/01/2025
-ADP OF THE SNFIndividual-01/01/2025
-ADP OF THE SNFIndividual-01/01/2025
-TRUSTEE OF THE SNFIndividual-08/14/2024

Inspections & deficiencies

CMS inspection citations for this nursing home. Filter by type or recency, and use severity chips to spot higher-risk findings.

42 citations on file · Latest survey: 7 May 2025 · 36 health · 6 fire safety

F: 12
B: 12
E: 9
D: 9

Health deficiencies

DateTagSeverityTypeDescription
2025-05-07F851
FMinimal harm, widespread
HealthElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
2025-05-07F851
FMinimal harm, widespread
HealthElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
2025-05-07F851
FMinimal harm, widespread
HealthElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
2025-05-07F812
FMinimal harm, widespread
HealthProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2025-05-07F812
FMinimal harm, widespread
HealthProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2025-05-07F812
FMinimal harm, widespread
HealthProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2024-03-13F880
FMinimal harm, widespread
HealthProvide and implement an infection prevention and control program.
2024-03-13F880
FMinimal harm, widespread
HealthProvide and implement an infection prevention and control program.
2024-03-13F880
FMinimal harm, widespread
HealthProvide and implement an infection prevention and control program.
2024-03-13F761
EMinimal harm, pattern
HealthEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
2024-03-13F761
EMinimal harm, pattern
HealthEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
2024-03-13F761
EMinimal harm, pattern
HealthEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
2024-03-13F712
EMinimal harm, pattern
HealthEnsure that the resident and his/her doctor meet face-to-face at all required visits.
2024-03-13F712
EMinimal harm, pattern
HealthEnsure that the resident and his/her doctor meet face-to-face at all required visits.
2024-03-13F712
EMinimal harm, pattern
HealthEnsure that the resident and his/her doctor meet face-to-face at all required visits.
2024-03-13F660
DMinimal harm, isolated
HealthPlan the resident's discharge to meet the resident's goals and needs.
2024-03-13F660
DMinimal harm, isolated
HealthPlan the resident's discharge to meet the resident's goals and needs.
2024-03-13F660
DMinimal harm, isolated
HealthPlan the resident's discharge to meet the resident's goals and needs.
2024-03-13F656
EMinimal harm, pattern
HealthDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
2024-03-13F656
EMinimal harm, pattern
HealthDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Fire safety deficiencies

DateTagSeverityTypeDescription
2023-02-08K311
BNo actual harm, pattern
Fire SafetyHave an enclosure around a vertical opening shaft.
2023-02-08K353
BNo actual harm, pattern
Fire SafetyInspect, test, and maintain automatic sprinkler systems.
2023-02-08K311
BNo actual harm, pattern
Fire SafetyHave an enclosure around a vertical opening shaft.
2023-02-08K353
BNo actual harm, pattern
Fire SafetyInspect, test, and maintain automatic sprinkler systems.
2023-02-08K311
BNo actual harm, pattern
Fire SafetyHave an enclosure around a vertical opening shaft.
2023-02-08K353
BNo actual harm, pattern
Fire SafetyInspect, test, and maintain automatic sprinkler systems.

Additional information

Get more details on Mayo Healthcare Inc., including health inspection results, staffing levels, and facility amenities. Discover how the home meets care standards and ensures residents' well-being.
Full CMS quality rating tables

Quality Ratings

NameValue
Overall Rating3
Health Inspection Rating4
Quality of Resident Care Rating1
Quality of Resident Care Rating (Long Stay)4
Quality of Resident Care Rating (Short Stay)5
Staffing Rating3
RN Staffing Rating5
Reported CNA Staffing Hours per Resident per Day3.01621
Reported LPN Staffing Hours per Resident per Day0.7062
Reported RN Staffing Hours per Resident per Day0.81721
Reported Licensed Staffing Hours per Resident per Day1.52341
Reported Total Nurse Staffing Hours per Resident per Day3.87473
Reported Physical Therapist Staffing Hours per Resident per Day0.11161
Casemix CNA Staffing Hours per Resident per Day2.3383
Casemix LPN Staffing Hours per Resident per Day0.64138
Casemix RN Staffing Hours per Resident per Day0.30619
Casemix Total Nurse Staffing Hours per Resident per Day3.28587
Adjusted CNA Staffing Hours per Resident per Day2.66294
Adjusted LPN Staffing Hours per Resident per Day0.77215
Adjusted RN Staffing Hours per Resident per Day0.89352
Adjusted Total Nurse Staffing Hours per Resident per Day4.23658

Health Inspection and Deficiency Ratings

NameValue
Date of Standard Health Survey (Cycle 1)
2019-06-26
Date of Standard Health Survey (Cycle 2)
2018-05-23
Total Number of Health Deficiencies (Cycle 1)
4
Number of Standard Health Deficiencies (Cycle 1)
1
Number of Complaint Health Deficiencies (Cycle 1)
3
Health Deficiency Score (Cycle 1)
32
Number of Health Revisits (Cycle 1)
1
Health Revisit Score (Cycle 1)
0
Total Health Score (Cycle 1)
32
Total Number of Health Deficiencies (Cycle 2)
6
Number of Standard Health Deficiencies (Cycle 2)
5
Number of Complaint Health Deficiencies (Cycle 2)
1
Health Deficiency Score (Cycle 2)
36
Number of Health Revisits (Cycle 2)
1
Total Health Score (Cycle 2)
36
Date of Standard Health Survey (Cycle 3)
2017-04-12
Total Weighted Health Survey Score
37

Complaints, Fines, and Penalties

NameValue
Number of Facility Reported Incidents
2
Number of Substantiated Complaints
4
Cited for Abuse
Most Recent Health Inspection More Than 2 Years Ago
Provider Changed Ownership in Last 12 Months
With a Resident and Family Council
Resident
Automatic Sprinkler Systems in All Required Areas
Yes

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