SOUTH ROANOKE NURSING AND REHABILITATION – Nursing Home, ROANOKE, Virginia
Medicare and Medicaid
CMS quality ratings
Overall
Health inspection
Quality of care
Staffing
RN staffing
Last cited survey: 24 April 2025 · 100 health and 60 fire safety citations on file
Source: CMS Care Compare nursing home data. Ratings are updated when CMS publishes new inspection results.
Explore nursing home SOUTH ROANOKE NURSING AND REHABILITATION performance based on staff quality, resident satisfaction, safety measures, and care effectiveness in ROANOKE. Get insights into Medicare and Medicaid and facility-specific standards, along with comparisons to national benchmarks. Ideal for families, healthcare providers, and researchers seeking quality long-term care information.
Main info
Name
SOUTH ROANOKE NURSING AND REHABILITATION
Address
3823 FRANKLIN RD, SW, ROANOKE, VA 24014
Federal Provider Number
495002
Phone
(540) 344-4325
Ownership Type
For profit - Corporation
Certified Beds
98
Residents in Certified Beds
88.1
Nursing Home Type
Medicare and Medicaid
Residence in Hospital
Legal Business Name
SOUTH ROANOKE LIFE CARE LLC
Date of First Medicare/Medicaid Approval
1967-01-01
Continuing Care Retirement Community
Data current as of
31 May 2026
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Location
3823 FRANKLIN RD, SW
ROANOKE, VA 24014
Phone: (540) 344-4325
Compare to VA average
See how this facility compares to the VA state average among rated nursing homes (290 homes). Peer best shows the highest rating among similar homes in the same city.
| Metric | This facility | VA average | Peer best (city) |
|---|---|---|---|
| Overall CMS stars | 3 | 3.03 | 5 |
| Health inspection | 2 | 2.8 | 5 |
| Staffing | 3 | 2.44 | 5 |
| Quality measures | 5 | 3.93 | 5 |
| Certified beds | 98 | 112.2 | — |
| Citations on file (health + fire) | 177 | ~12.3 health* | — |
- BRANDON OAKS NURSING AND REHABILITATION CENTER — 5★ overall
- Davis and McDaniel Veterans Care Center — 5★ overall
- FRIENDSHIP HEALTH AND REHAB CENTER — 4★ overall
- FRIENDSHIP HEALTH AND REHAB CENTER - SOUTH — 3★ overall
- OLD SOUTHWEST HEALTH AND REHABILITATION — 1★ overall
* State deficiency average uses CMS rating-cycle health deficiency counts.
Owners information
| Name | Role Description | Type | Ownership Percentage | Association Date |
|---|---|---|---|---|
| HOPKINS, WILLIAM B | CORPORATE DIRECTOR | Individual | 100.00 | 06/01/2019 |
| DALTON, BRAD | CORPORATE OFFICER | Individual | - | 07/11/2024 |
| DALTON, BRAD | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 07/11/2024 |
| DALTON, BRAD | ADP OF THE SNF | Individual | - | 07/11/2024 |
| MITCHELL, WILLIAM C | ADP OF THE SNF | Individual | - | 10/02/2024 |
| CHAMPNEY, CHRISTIAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 10/02/2024 |
| CHAMPNEY, CHRISTIAN | ADP OF THE SNF | Individual | - | 10/02/2024 |
| GALLANT, CASSANDRA | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 07/11/2024 |
| GALLANT, CASSANDRA | ADP OF THE SNF | Individual | - | 07/11/2024 |
| EAST, THOMAS | CORPORATE OFFICER | Individual | 100.00 | 06/01/2019 |
| AMERICAN HEALTHCARE LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100.00 | 06/01/2019 |
| AMERICAN HEALTHCARE LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | - | 01/22/2018 |
| AMERICAN HEALTHCARE LLC | ADP OF THE SNF | Organization | - | 01/22/2018 |
| DALTON, ROBERT | CORPORATE OFFICER | Individual | 75.00 | 06/01/2019 |
| DALTON, ROBERT | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 04/21/2014 |
| DALTON, ROBERT | ADP OF THE SNF | Individual | - | 04/21/2014 |
Inspections & deficiencies
CMS inspection citations for this nursing home. Filter by type or recency, and use severity chips to spot higher-risk findings.
160 citations on file · Latest survey: 24 April 2025 · 100 health · 60 fire safety
D: 103
F: 39
E: 18
All
Health
Fire safety
Last 24 months
Health deficiencies
| Date | Tag | Severity | Type | Description |
|---|---|---|---|---|
| 2025-04-24 | F922 | F — Minimal harm, widespread | Health | Have enough backup water supply for essential areas of the nursing home. |
| 2025-04-24 | F922 | F — Minimal harm, widespread | Health | Have enough backup water supply for essential areas of the nursing home. |
| 2025-04-24 | F922 | F — Minimal harm, widespread | Health | Have enough backup water supply for essential areas of the nursing home. |
| 2025-04-24 | F842 | E — Minimal harm, pattern | Health | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2025-04-24 | F842 | E — Minimal harm, pattern | Health | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2025-04-24 | F842 | E — Minimal harm, pattern | Health | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2025-04-24 | F812 | F — Minimal harm, widespread | Health | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2025-04-24 | F812 | F — Minimal harm, widespread | Health | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2025-04-24 | F812 | F — Minimal harm, widespread | Health | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2025-04-24 | F695 | D — Minimal harm, isolated | Health | Provide safe and appropriate respiratory care for a resident when needed. |
| 2025-04-24 | F695 | D — Minimal harm, isolated | Health | Provide safe and appropriate respiratory care for a resident when needed. |
| 2025-04-24 | F695 | D — Minimal harm, isolated | Health | Provide safe and appropriate respiratory care for a resident when needed. |
| 2025-04-24 | F689 | D — Minimal harm, isolated | Health | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2025-04-24 | F689 | D — Minimal harm, isolated | Health | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2025-04-24 | F689 | D — Minimal harm, isolated | Health | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2025-04-24 | F684 | D — Minimal harm, isolated | Health | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2025-04-24 | F684 | D — Minimal harm, isolated | Health | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2025-04-24 | F684 | D — Minimal harm, isolated | Health | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2025-04-24 | F658 | D — Minimal harm, isolated | Health | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2025-04-24 | F658 | D — Minimal harm, isolated | Health | Ensure services provided by the nursing facility meet professional standards of quality. |
Fire safety deficiencies
| Date | Tag | Severity | Type | Description |
|---|---|---|---|---|
| 2025-04-24 | E7 | E — Minimal harm, pattern | Fire Safety | Address patient/client population and determine types of services needed. |
| 2025-04-24 | E7 | E — Minimal harm, pattern | Fire Safety | Address patient/client population and determine types of services needed. |
| 2025-04-24 | E15 | F — Minimal harm, widespread | Fire Safety | Address subsistence needs for staff and patients. |
| 2025-04-24 | E31 | E — Minimal harm, pattern | Fire Safety | Provide emergency officials' contact information. |
| 2025-04-24 | E36 | F — Minimal harm, widespread | Fire Safety | Establish emergency prep training and testing. |
| 2025-04-24 | E39 | F — Minimal harm, widespread | Fire Safety | Conduct testing and exercise requirements. |
| 2025-04-24 | E15 | F — Minimal harm, widespread | Fire Safety | Address subsistence needs for staff and patients. |
| 2025-04-24 | E7 | E — Minimal harm, pattern | Fire Safety | Address patient/client population and determine types of services needed. |
| 2025-04-24 | E15 | F — Minimal harm, widespread | Fire Safety | Address subsistence needs for staff and patients. |
| 2025-04-24 | E31 | E — Minimal harm, pattern | Fire Safety | Provide emergency officials' contact information. |
| 2025-04-24 | E36 | F — Minimal harm, widespread | Fire Safety | Establish emergency prep training and testing. |
| 2025-04-24 | E39 | F — Minimal harm, widespread | Fire Safety | Conduct testing and exercise requirements. |
| 2025-04-24 | E31 | E — Minimal harm, pattern | Fire Safety | Provide emergency officials' contact information. |
| 2025-04-24 | E36 | F — Minimal harm, widespread | Fire Safety | Establish emergency prep training and testing. |
| 2025-04-24 | E39 | F — Minimal harm, widespread | Fire Safety | Conduct testing and exercise requirements. |
| 2022-03-24 | K291 | D — Minimal harm, isolated | Fire Safety | Install emergency lighting that can last at least 1 1/2 hours. |
| 2022-03-24 | K324 | E — Minimal harm, pattern | Fire Safety | Provide properly protected cooking facilities. |
| 2022-03-24 | K324 | E — Minimal harm, pattern | Fire Safety | Provide properly protected cooking facilities. |
| 2022-03-24 | K291 | D — Minimal harm, isolated | Fire Safety | Install emergency lighting that can last at least 1 1/2 hours. |
| 2022-03-24 | K324 | E — Minimal harm, pattern | Fire Safety | Provide properly protected cooking facilities. |
Additional information
Get more details on SOUTH ROANOKE NURSING AND REHABILITATION, including health inspection results, staffing levels, and facility amenities.
Discover how the home meets care standards and ensures residents' well-being.
Full CMS quality rating tables
Quality Ratings
| Name | Value |
|---|---|
| Overall Rating | 3 |
| Health Inspection Rating | 2 |
| Quality of Resident Care Rating | 5 |
| Quality of Resident Care Rating (Long Stay) | 2 |
| Quality of Resident Care Rating (Short Stay) | 4 |
| Staffing Rating | 3 |
| RN Staffing Rating | 4 |
| Reported CNA Staffing Hours per Resident per Day | 2.38228 |
| Reported LPN Staffing Hours per Resident per Day | 0.78607 |
| Reported RN Staffing Hours per Resident per Day | 0.45308 |
| Reported Licensed Staffing Hours per Resident per Day | 1.23915 |
| Reported Total Nurse Staffing Hours per Resident per Day | 3.14525 |
| Reported Physical Therapist Staffing Hours per Resident per Day | 0.05866 |
| Casemix CNA Staffing Hours per Resident per Day | 2.08694 |
| Casemix LPN Staffing Hours per Resident per Day | 0.76702 |
| Casemix RN Staffing Hours per Resident per Day | 0.4331 |
| Casemix Total Nurse Staffing Hours per Resident per Day | 3.28707 |
| Adjusted CNA Staffing Hours per Resident per Day | 2.35658 |
| Adjusted LPN Staffing Hours per Resident per Day | 0.83799 |
| Adjusted RN Staffing Hours per Resident per Day | 0.48301 |
| Adjusted Total Nurse Staffing Hours per Resident per Day | 3.353 |
Health Inspection and Deficiency Ratings
| Name | Value |
|---|---|
Date of Standard Health Survey (Cycle 1) | 2019-07-09 |
Date of Standard Health Survey (Cycle 2) | 2018-03-15 |
Total Number of Health Deficiencies (Cycle 1) | 14 |
Number of Standard Health Deficiencies (Cycle 1) | 14 |
Health Deficiency Score (Cycle 1) | 84 |
Number of Health Revisits (Cycle 1) | 1 |
Health Revisit Score (Cycle 1) | 0 |
Total Health Score (Cycle 1) | 84 |
Total Number of Health Deficiencies (Cycle 2) | 8 |
Number of Standard Health Deficiencies (Cycle 2) | 8 |
Health Deficiency Score (Cycle 2) | 48 |
Number of Health Revisits (Cycle 2) | 1 |
Total Health Score (Cycle 2) | 48 |
Date of Standard Health Survey (Cycle 3) | 2017-01-20 |
Total Number of Health Deficiencies (Cycle 3) | 10 |
Number of Standard Health Deficiencies (Cycle 3) | 10 |
Number of Health Revisits (Cycle 3) | 1 |
Health Deficiency Score (Cycle 3) | 44 |
Total Health Score (Cycle 3) | 44 |
Total Weighted Health Survey Score | 86 |
Complaints, Fines, and Penalties
| Name | Value |
|---|---|
Cited for Abuse | |
Most Recent Health Inspection More Than 2 Years Ago | |
Provider Changed Ownership in Last 12 Months | |
With a Resident and Family Council | Both |
Automatic Sprinkler Systems in All Required Areas | Yes |
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