Polaris Rehabilitation and Care Center – Nursing Home, Cheyenne, Wyoming
Medicare and Medicaid
CMS quality ratings
Overall
Health inspection
Quality of care
Staffing
RN staffing
Cited for abuse in CMS records
14 substantiated complaints
Special Focus Facility: SFF Candidate
Last cited survey: 15 January 2026 · 100 health and 69 fire safety citations on file
Source: CMS Care Compare nursing home data. Ratings are updated when CMS publishes new inspection results.
Explore nursing home Polaris Rehabilitation and Care Center performance based on staff quality, resident satisfaction, safety measures, and care effectiveness in Cheyenne. Get insights into Medicare and Medicaid and facility-specific standards, along with comparisons to national benchmarks. Ideal for families, healthcare providers, and researchers seeking quality long-term care information.
Main info
Name
Polaris Rehabilitation and Care Center
Address
2700 E 12th Street, Cheyenne, WY 82001
Federal Provider Number
535025
Phone
(307) 634-7986
Ownership Type
For profit - Limited Liability company
Certified Beds
105
Residents in Certified Beds
70.7
Nursing Home Type
Medicare and Medicaid
Residence in Hospital
Legal Business Name
NORTH BIG HORN HOSPITAL DISTRICT
Date of First Medicare/Medicaid Approval
1984-10-16
Continuing Care Retirement Community
Special Focus Status
SFF Candidate
Data current as of
31 May 2026
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Location
2700 E 12th Street
Cheyenne, WY 82001
Phone: (307) 634-7986
Compare to WY average
See how this facility compares to the WY state average among rated nursing homes (38 homes). Peer best shows the highest rating among similar homes in the same city.
| Metric | This facility | WY average | Peer best (city) |
|---|---|---|---|
| Overall CMS stars | 1 | 2.97 | 5 |
| Health inspection | 1 | 2.82 | 4 |
| Staffing | 2 | 3.47 | 5 |
| Quality measures | 2 | 3.34 | 5 |
| Certified beds | 105 | 75.9 | — |
| Citations on file (health + fire) | 180 | ~8.1 health* | — |
- Amie Holt Care Center — 5★ overall
- BONNIE BLUEJACKET MEMORIAL NURSING HOME — 1★ overall
- Big Horn Rehabilitation and Care Center — 1★ overall
- Casper Mountain Rehabilitation and Care Center — 1★ overall
- Cody Regional Health Long Term Care Center — 4★ overall
* State deficiency average uses CMS rating-cycle health deficiency counts.
Owners information
| Name | Role Description | Type | Ownership Percentage | Association Date |
|---|---|---|---|---|
| - | ADP OF THE SNF | Organization | - | 12/10/2024 |
| WINTERHOLLER, DAVID | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 01/24/2025 |
| WINTERHOLLER, DAVID | MANAGING CONTROL - GOVERNING BODY | Individual | - | 10/01/2024 |
| NORTH BIG HORN HOSPITAL DISTRICT | OPERATIONAL/MANAGERIAL CONTROL | Organization | - | 01/24/2025 |
| NORTH BIG HORN HOSPITAL DISTRICT | DIRECT OWNERSHIP INTEREST | Organization | 100.00 | 10/01/2024 |
| MELVIN, ERIC | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 10/01/2024 |
| MELVIN, ERIC | ADP OF THE SNF | Individual | - | 10/01/2024 |
| CHEYENNE OPCO LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | - | 01/24/2025 |
| CHEYENNE OPCO LLC | ADP OF THE SNF | Organization | - | 01/24/2025 |
| CONNELL, ERIC S | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 01/24/2025 |
| SIMMONS, BENJAMIN TODD | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 01/24/2025 |
| SIMMONS, BENJAMIN TODD | MANAGING CONTROL - GOVERNING BODY | Individual | - | 10/01/2024 |
| - | ADP OF THE SNF | Individual | - | 01/24/2025 |
| MORRISON, ROBERT B | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 10/01/2024 |
| MORRISON, ROBERT B | MANAGING CONTROL - GOVERNING BODY | Individual | - | 10/01/2024 |
Inspections & deficiencies
CMS inspection citations for this nursing home. Filter by type or recency, and use severity chips to spot higher-risk findings.
169 citations on file · Latest survey: 15 January 2026 · 100 health · 69 fire safety
D: 91
E: 33
F: 33
G: 9
B: 3
All
Health
Fire safety
Last 24 months
Health deficiencies
| Date | Tag | Severity | Type | Description |
|---|---|---|---|---|
| 2026-01-15 | F880 | D — Minimal harm, isolated | Health | Provide and implement an infection prevention and control program. |
| 2026-01-15 | F880 | D — Minimal harm, isolated | Health | Provide and implement an infection prevention and control program. |
| 2026-01-15 | F880 | D — Minimal harm, isolated | Health | Provide and implement an infection prevention and control program. |
| 2026-01-15 | F812 | E — Minimal harm, pattern | Health | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2026-01-15 | F812 | E — Minimal harm, pattern | Health | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2026-01-15 | F812 | E — Minimal harm, pattern | Health | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2026-01-15 | F761 | E — Minimal harm, pattern | Health | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2026-01-15 | F761 | E — Minimal harm, pattern | Health | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2026-01-15 | F761 | E — Minimal harm, pattern | Health | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2026-01-15 | F756 | E — Minimal harm, pattern | Health | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2026-01-15 | F756 | E — Minimal harm, pattern | Health | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2026-01-15 | F756 | E — Minimal harm, pattern | Health | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2026-01-15 | F729 | D — Minimal harm, isolated | Health | Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. |
| 2026-01-15 | F729 | D — Minimal harm, isolated | Health | Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. |
| 2026-01-15 | F729 | D — Minimal harm, isolated | Health | Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. |
| 2026-01-15 | F693 | D — Minimal harm, isolated | Health | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2026-01-15 | F693 | D — Minimal harm, isolated | Health | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2026-01-15 | F693 | D — Minimal harm, isolated | Health | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2026-01-15 | F637 | D — Minimal harm, isolated | Health | Assess the resident when there is a significant change in condition |
| 2026-01-15 | F637 | D — Minimal harm, isolated | Health | Assess the resident when there is a significant change in condition |
Fire safety deficiencies
| Date | Tag | Severity | Type | Description |
|---|---|---|---|---|
| 2026-01-15 | K521 | E — Minimal harm, pattern | Fire Safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2026-01-15 | K918 | F — Minimal harm, widespread | Fire Safety | Have generator or other power source capable of supplying service within 10 seconds. |
| 2026-01-15 | K920 | D — Minimal harm, isolated | Fire Safety | Ensure proper usage of power strips and extension cords. |
| 2026-01-15 | K521 | E — Minimal harm, pattern | Fire Safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2026-01-15 | K918 | F — Minimal harm, widespread | Fire Safety | Have generator or other power source capable of supplying service within 10 seconds. |
| 2026-01-15 | K920 | D — Minimal harm, isolated | Fire Safety | Ensure proper usage of power strips and extension cords. |
| 2026-01-15 | K223 | D — Minimal harm, isolated | Fire Safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2026-01-15 | K271 | D — Minimal harm, isolated | Fire Safety | Have exits that are accessible at all times. |
| 2026-01-15 | K325 | D — Minimal harm, isolated | Fire Safety | Have properly installed hallway dispensers for alcohol-based hand rub. |
| 2026-01-15 | K325 | D — Minimal harm, isolated | Fire Safety | Have properly installed hallway dispensers for alcohol-based hand rub. |
| 2026-01-15 | K271 | D — Minimal harm, isolated | Fire Safety | Have exits that are accessible at all times. |
| 2026-01-15 | K223 | D — Minimal harm, isolated | Fire Safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2026-01-15 | E41 | F — Minimal harm, widespread | Fire Safety | Implement emergency and standby power systems. |
| 2026-01-15 | K345 | F — Minimal harm, widespread | Fire Safety | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2026-01-15 | K351 | E — Minimal harm, pattern | Fire Safety | Install an approved automatic sprinkler system. |
| 2026-01-15 | K511 | D — Minimal harm, isolated | Fire Safety | Have properly installed electrical wiring and gas equipment. |
| 2026-01-15 | E41 | F — Minimal harm, widespread | Fire Safety | Implement emergency and standby power systems. |
| 2026-01-15 | K920 | D — Minimal harm, isolated | Fire Safety | Ensure proper usage of power strips and extension cords. |
| 2026-01-15 | K918 | F — Minimal harm, widespread | Fire Safety | Have generator or other power source capable of supplying service within 10 seconds. |
| 2026-01-15 | K521 | E — Minimal harm, pattern | Fire Safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
Additional information
Get more details on Polaris Rehabilitation and Care Center, including health inspection results, staffing levels, and facility amenities.
Discover how the home meets care standards and ensures residents' well-being.
Full CMS quality rating tables
Quality Ratings
| Name | Value |
|---|---|
| Overall Rating | 1 |
| Health Inspection Rating | 1 |
| Quality of Resident Care Rating | 2 |
| Quality of Resident Care Rating (Long Stay) | 4 |
| Quality of Resident Care Rating (Short Stay) | 1 |
| Staffing Rating | 2 |
| RN Staffing Rating | 3 |
| Reported CNA Staffing Hours per Resident per Day | 2.30829 |
| Reported LPN Staffing Hours per Resident per Day | 0.39942 |
| Reported RN Staffing Hours per Resident per Day | 0.76047 |
| Reported Licensed Staffing Hours per Resident per Day | 1.15988 |
| Reported Total Nurse Staffing Hours per Resident per Day | 3.24219 |
| Reported Physical Therapist Staffing Hours per Resident per Day | 0.03657 |
| Casemix CNA Staffing Hours per Resident per Day | 1.93916 |
| Casemix LPN Staffing Hours per Resident per Day | 0.78672 |
| Casemix RN Staffing Hours per Resident per Day | 0.41117 |
| Casemix Total Nurse Staffing Hours per Resident per Day | 3.13706 |
| Adjusted CNA Staffing Hours per Resident per Day | 2.45739 |
| Adjusted LPN Staffing Hours per Resident per Day | 0.40818 |
| Adjusted RN Staffing Hours per Resident per Day | 0.77716 |
| Adjusted Total Nurse Staffing Hours per Resident per Day | 3.31335 |
Health Inspection and Deficiency Ratings
| Name | Value |
|---|---|
Date of Standard Health Survey (Cycle 1) | 2019-08-15 |
Date of Standard Health Survey (Cycle 2) | 2019-01-31 |
Total Number of Health Deficiencies (Cycle 1) | 9 |
Number of Standard Health Deficiencies (Cycle 1) | 4 |
Number of Complaint Health Deficiencies (Cycle 1) | 7 |
Health Deficiency Score (Cycle 1) | 60 |
Number of Health Revisits (Cycle 1) | 1 |
Health Revisit Score (Cycle 1) | 0 |
Total Health Score (Cycle 1) | 60 |
Total Number of Health Deficiencies (Cycle 2) | 10 |
Number of Standard Health Deficiencies (Cycle 2) | 8 |
Number of Complaint Health Deficiencies (Cycle 2) | 2 |
Health Deficiency Score (Cycle 2) | 56 |
Number of Health Revisits (Cycle 2) | 1 |
Total Health Score (Cycle 2) | 56 |
Date of Standard Health Survey (Cycle 3) | 2018-07-16 |
Total Number of Health Deficiencies (Cycle 3) | 20 |
Number of Standard Health Deficiencies (Cycle 3) | 11 |
Number of Complaint Health Deficiencies (Cycle 3) | 14 |
Number of Health Revisits (Cycle 3) | 1 |
Health Deficiency Score (Cycle 3) | 160 |
Total Health Score (Cycle 3) | 160 |
Total Weighted Health Survey Score | 149 |
Complaints, Fines, and Penalties
| Name | Value |
|---|---|
Number of Facility Reported Incidents | 4 |
Number of Substantiated Complaints | 14 |
Number of Fines | 1 |
Total Amount of Fines in Dollars | 62647 |
Total Number of Penalties | 1 |
Cited for Abuse | |
Most Recent Health Inspection More Than 2 Years Ago | |
Provider Changed Ownership in Last 12 Months | |
With a Resident and Family Council | Both |
Automatic Sprinkler Systems in All Required Areas | Yes |
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