ELITE HOSPICE – Hospice, MOUNTAIN HOME, Arkansas

CMS quality & patient experience

CAHPS summary star rating

Composite process

99.1%

Communication

87%

Timely help

84%

Respect

94%

Emotional support

90%

Pain & symptoms

80%

Hospice rating (9–10)

86%

Would recommend

85%

Reporting period: 1 July 202330 June 2025

Source: CMS Care Compare hospice data (CAHPS Hospice Survey and Hospice Quality Reporting Program).

Explore hospice ELITE HOSPICE performance based on staff quality, patient satisfaction, safety measures, and service effectiveness in MOUNTAIN HOME. Get insights into For-Profit and hospice-specific standards, along with comparisons to national benchmarks. Ideal for individuals, families, and healthcare providers seeking quality end-of-life care information.

Main info

Name
ELITE HOSPICE
Address
330 HIGHWAY 5 NORTH, SUITE 20, MOUNTAIN HOME, AR 72653
CMS Certification Number
041552
Phone
(870) 424-4000
CMS Region
6
Ownership Type
For-Profit
Certification Date
1996-04-19
Data current as of
31 May 2026

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ELITE HOSPICE Addresses

  • 330 HIGHWAY 5 NORTH, SUITE 20

    MOUNTAIN HOME, AR 72653

    Phone: (870) 424-4000

Quality Measures

Hospice survey data from CMS, including quality measures and caregiver ratings for the reporting period.
MeasureScoreComparisonDate RangeFootnote
H_001_01_DENOMINATOR220
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Treatment Preferences100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_002_01_DENOMINATOR220
Jul 1, 2024 – Jun 30, 2025
Beliefs & Values Addressed (if desired by the patient)100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_003_01_DENOMINATOR220
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Pain Screening100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_004_01_DENOMINATOR183
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Pain Assessment100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_005_01_DENOMINATOR220
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Dyspnea Screening100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_006_01_DENOMINATOR176
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Dyspnea Treatment98.9
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_007_01_DENOMINATOR67
Jul 1, 2024 – Jun 30, 2025
Patient Treated with an Opioid Who Are Given a Bowel Regimen100
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
H_008_01_DENOMINATOR220
Jul 1, 2024 – Jun 30, 2025
Hospice and Palliative Care Composite Process Measure99.1
Above national avgAbove state avg
Jul 1, 2024 – Jun 30, 2025
Average Daily Census43
Jan 1, 2024 – Dec 31, 2024
Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year
Jan 1, 2024 – Dec 31, 2024
Hospice served at least 1 patient enrolled in Medicare Advantage during one year
Jan 1, 2024 – Dec 31, 2024
Care Provided in Assisted Living Facility0
Jan 1, 2024 – Dec 31, 202414
Care Provided in Home84
Jan 1, 2024 – Dec 31, 2024
Care Provided in Inpatient Hospice Facility0
Jan 1, 2024 – Dec 31, 202414
Care Provided in Inpatient Hospital Facility0
Jan 1, 2024 – Dec 31, 202414
Care Provided in Nursing Facility16
Jan 1, 2024 – Dec 31, 2024
Care Provided in Skilled Nursing Facility1
Jan 1, 2024 – Dec 31, 2024
Care Provided in All other locations0
Jan 1, 2024 – Dec 31, 202414
Percent of Patients with Cancer26
Jan 1, 2024 – Dec 31, 2024
Percent of Patients with Circulatory/heart disease34
Jan 1, 2024 – Dec 31, 2024
Percent of Patients with Dementia11
Jan 1, 2024 – Dec 31, 2024
Percent of Patients with Respiratory disease13
Jan 1, 2024 – Dec 31, 2024
Percent of Patients with Stroke
Jan 1, 2024 – Dec 31, 202413
Percent of Patients with Other Conditions17
Jan 1, 2024 – Dec 31, 2024
Hospice Visits in the Last Days of Life224
Jan 1, 2023 – Dec 31, 2024
Hospice Visits in the Last Days of Life81.7
Above national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Hospice Care Index Overall Score10
Above national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
CHC/GIP provided (% days)29603
Jan 1, 2023 – Dec 31, 2024
CHC/GIP provided (% days)0
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
CHC/GIP provided (% days)52
Jan 1, 2023 – Dec 31, 2024
Gaps in nursing visits (% elections)193
Jan 1, 2023 – Dec 31, 2024
Gaps in nursing visits (% elections)31.6
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Gaps in nursing visits (% elections)23
Jan 1, 2023 – Dec 31, 2024
Early live discharges (% live discharges)86
Jan 1, 2023 – Dec 31, 2024
Early live discharges (% live discharges)9.3
Above national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Early live discharges (% live discharges)70
Jan 1, 2023 – Dec 31, 2024
Late live discharges (% live discharges)86
Jan 1, 2023 – Dec 31, 2024
Late live discharges (% live discharges)20.9
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Late live discharges (% live discharges)14
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 1(% live discharges)86
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 1 (% live discharges)10.5
Above national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 1 (% live discharges)67
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 2(% live discharges)86
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 2 (% live discharges)3.5
Above national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Burdensome transitions, Type 2 (% live discharges)80
Jan 1, 2023 – Dec 31, 2024
Per-beneficiary spending (U.S. dollars $)384
Jan 1, 2023 – Dec 31, 2024
Per-beneficiary spending (U.S. dollars $)12497
Below national avgBelow state avg
Jan 1, 2023 – Dec 31, 2024
Per-beneficiary spending (U.S. dollars $)21
Jan 1, 2023 – Dec 31, 2024
Nurse care minutes per routine home care days (minutes)29441
Jan 1, 2023 – Dec 31, 2024
Nurse care minutes per routine home care days (minutes)12.8
Below national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Nurse care minutes per routine home care days (minutes)56
Jan 1, 2023 – Dec 31, 2024
Skilled nursing minutes on weekends (% minutes)376725
Jan 1, 2023 – Dec 31, 2024
Skilled nursing minutes on weekends (% minutes)9.7
Above national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Skilled nursing minutes on weekends (% minutes)67
Jan 1, 2023 – Dec 31, 2024
Visits near death (% decedents)267
Jan 1, 2023 – Dec 31, 2024
Visits near death (% decedents)95.5
Above national avgAbove state avg
Jan 1, 2023 – Dec 31, 2024
Visits near death (% decedents)65
Jan 1, 2023 – Dec 31, 2024
Provided Routine Home Care and other levels of care
Jan 1, 2022 – Dec 31, 2024
Provided Routine Home Care only
Jan 1, 2022 – Dec 31, 2024

Patient & Family Experience (CAHPS)

Patient and family caregiver survey results from CMS CAHPS Hospice Survey. Scores reflect experiences with communication, timely care, emotional support, pain management, and overall recommendation.
MeasureScoreComparisonDate RangeFootnote
The hospice team did |not| provide the right amount of emotional and spiritual support10.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
EMO_REL_MBV
Jul 1, 2023 – Jun 30, 2025
The hospice team provided the right amount of emotional and spiritual support90.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
Caregivers rated the hospice agency a 6 or lower4.00
Below national avgSame as state avg
Jul 1, 2023 – Jun 30, 2025
Caregivers rated the hospice agency a 7 or 810.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
Caregivers rated the hospice agency a 9 or 1086.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
NO, they would probably not or definitely not recommend the hospice3.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
YES, they would probably recommend the hospice12.00
Above national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
YES, they would definitely recommend the hospice85.00
Same as national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team sometimes or never treated the patient with respect1.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team usually treated the patient with respect5.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team always treated the patient with respect94.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
The patient sometimes or never got the help they needed for pain and symptoms7.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
The patient usually got the help they needed for pain and symptoms13.00
Below national avgSame as state avg
Jul 1, 2023 – Jun 30, 2025
The patient always got the help they needed for pain and symptoms80.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team sometimes or never communicated well5.00
Below national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team usually communicated well8.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team always communicated well87.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team sometimes or never provided timely help6.00
Above national avgBelow state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team usually provided timely help10.00
Below national avgSame as state avg
Jul 1, 2023 – Jun 30, 2025
The hospice team always provided timely help84.00
Above national avgAbove state avg
Jul 1, 2023 – Jun 30, 2025
Family caregiver survey rating★★★★
Apr 1, 2023 – Mar 31, 2025

Score Comparison (Hospice vs Benchmarks)

Blue bar = this hospice. Amber tick = national average. Gray tick = state average. Scores are percentages from CMS CAHPS surveys and Quality Measures.
The hospice team did |not| provide the right amoun10%
▲ National: 9% · ◆ State: 9%
The hospice team provided the right amount of emot90%
▲ National: 91% · ◆ State: 91%
Caregivers rated the hospice agency a 6 or lower4%
▲ National: 5% · ◆ State: 4%
Caregivers rated the hospice agency a 7 or 810%
▲ National: 13% · ◆ State: 12%
Caregivers rated the hospice agency a 9 or 1086%
▲ National: 82% · ◆ State: 84%
NO, they would probably not or definitely not reco3%
▲ National: 4% · ◆ State: 4%
YES, they would probably recommend the hospice12%
▲ National: 11% · ◆ State: 9%
YES, they would definitely recommend the hospice85%
▲ National: 85% · ◆ State: 87%

Reviews

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