HERITAGE COURT POST ACUTE OF SCOTTSDALE – Nursing Home, SCOTTSDALE, Arizona
Medicare and Medicaid
Nursing homes in SCOTTSDALE, AZ → · Recently updated in AZ →
CMS quality ratings
Overall
Health inspection
Quality of care
Staffing
RN staffing
4 substantiated complaints
Last cited survey: 9 September 2025 · 54 health and 9 fire safety citations on file
Source: CMS Care Compare nursing home data. Ratings are updated when CMS publishes new inspection results.
Main info
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Location
3339 NORTH DRINKWATER BOULEVARD
SCOTTSDALE, AZ 85251
Phone: (480) 949-5400
Compare to AZ average
See how this facility compares to the AZ state average among rated nursing homes (150 homes). Peer best shows the highest rating among similar homes in the same city.
| Metric | This facility | AZ average | Peer best (city) |
|---|---|---|---|
| Overall CMS stars | 5 | 3.43 | 5 |
| Health inspection | 4 | 2.82 | 4 |
| Staffing | 2 | 3.06 | 4 |
| Quality measures | 5 | 4.57 | 5 |
| Certified beds | 108 | 109.7 | — |
| Citations on file (health + fire) | 63 | ~6.3 health* | — |
- ADVANCE HEALTH CARE OF SCOTTSDALE — 5★ overall
- HAVEN OF SCOTTSDALE — 2★ overall
- LIFE CARE CENTER OF SCOTTSDALE — 5★ overall
- OSBORN HEALTH AND REHABILITATION — 5★ overall
- PUEBLO NORTE SENIOR LIVING COMMUNITY — 5★ overall
* State deficiency average uses CMS rating-cycle health deficiency counts.
Owners information
| Name | Role Description | Type | Ownership Percentage | Association Date |
|---|---|---|---|---|
| MONKS, CHANDLER | CORPORATE OFFICER | Individual | - | 03/01/2024 |
| DIXON, SHANE | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 03/06/2026 |
| DIXON, SHANE | MANAGING CONTROL - GOVERNING BODY | Individual | - | 03/06/2026 |
| DIXON, SHANE | ADP OF THE SNF | Individual | - | 03/06/2026 |
| THE ENSIGN GROUP INC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 100.00 | 09/25/2006 |
| ENSIGN SERVICES INC | ADP OF THE SNF | Organization | - | 07/01/2015 |
| PETERSON, FORREST | CORPORATE DIRECTOR | Individual | 0.00 | 01/01/2019 |
| SATO, AMI | CORPORATE OFFICER | Individual | - | 09/09/2024 |
| BANDERA HEALTHCARE LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100.00 | 03/25/2015 |
| KEETCH, CHAD | CORPORATE OFFICER | Individual | - | 03/01/2011 |
| CLARK, RANDOLPH | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 05/08/2023 |
| CLARK, RANDOLPH | MANAGING CONTROL - GOVERNING BODY | Individual | - | 05/08/2023 |
| CLARK, RANDOLPH | ADP OF THE SNF | Individual | - | 05/08/2023 |
| SCOTTSDALE HERITAGE COURT, LLC | ADP OF THE SNF | Organization | - | 07/01/2015 |
| BURNAM, SOON | CORPORATE OFFICER | Individual | - | 03/25/2015 |
Inspections & deficiencies
CMS inspection citations for this nursing home. Filter by type or recency, and use severity chips to spot higher-risk findings.
63 citations on file · Latest survey: 9 September 2025 · 54 health · 9 fire safety
Health deficiencies
| Date | Tag | Severity | Type | Description |
|---|---|---|---|---|
| 2025-09-09 | F609 | D — Minimal harm, isolated | Health | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2025-09-09 | F609 | D — Minimal harm, isolated | Health | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2025-09-09 | F609 | D — Minimal harm, isolated | Health | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2025-04-18 | F695 | D — Minimal harm, isolated | Health | Provide safe and appropriate respiratory care for a resident when needed. |
| 2025-04-18 | F695 | D — Minimal harm, isolated | Health | Provide safe and appropriate respiratory care for a resident when needed. |
| 2025-04-18 | F695 | D — Minimal harm, isolated | Health | Provide safe and appropriate respiratory care for a resident when needed. |
| 2025-04-18 | F690 | D — Minimal harm, isolated | Health | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2025-04-18 | F690 | D — Minimal harm, isolated | Health | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2025-04-18 | F690 | D — Minimal harm, isolated | Health | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2025-04-18 | F689 | D — Minimal harm, isolated | Health | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2025-04-18 | F689 | D — Minimal harm, isolated | Health | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2025-04-18 | F689 | D — Minimal harm, isolated | Health | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2025-04-18 | F552 | E — Minimal harm, pattern | Health | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2025-04-18 | F552 | E — Minimal harm, pattern | Health | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2025-04-18 | F552 | E — Minimal harm, pattern | Health | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2025-02-26 | F658 | D — Minimal harm, isolated | Health | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2025-02-26 | F658 | D — Minimal harm, isolated | Health | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2025-02-26 | F658 | D — Minimal harm, isolated | Health | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2025-02-26 | F610 | D — Minimal harm, isolated | Health | Respond appropriately to all alleged violations. |
| 2025-02-26 | F610 | D — Minimal harm, isolated | Health | Respond appropriately to all alleged violations. |
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Fire safety deficiencies
| Date | Tag | Severity | Type | Description |
|---|---|---|---|---|
| 2025-04-18 | K372 | E — Minimal harm, pattern | Fire Safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2025-04-18 | K372 | E — Minimal harm, pattern | Fire Safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2025-04-18 | K372 | E — Minimal harm, pattern | Fire Safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2023-11-17 | K321 | E — Minimal harm, pattern | Fire Safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-11-17 | K920 | D — Minimal harm, isolated | Fire Safety | Ensure proper usage of power strips and extension cords. |
| 2023-11-17 | K321 | E — Minimal harm, pattern | Fire Safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-11-17 | K920 | D — Minimal harm, isolated | Fire Safety | Ensure proper usage of power strips and extension cords. |
| 2023-11-17 | K321 | E — Minimal harm, pattern | Fire Safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-11-17 | K920 | D — Minimal harm, isolated | Fire Safety | Ensure proper usage of power strips and extension cords. |
Additional information
Full CMS quality rating tables
Quality Ratings
| Name | Value |
|---|---|
| Overall Rating | 5 |
| Health Inspection Rating | 4 |
| Quality of Resident Care Rating | 5 |
| Quality of Resident Care Rating (Long Stay) | 4 |
| Quality of Resident Care Rating (Short Stay) | 5 |
| Staffing Rating | 2 |
| RN Staffing Rating | 3 |
| Reported CNA Staffing Hours per Resident per Day | 1.75719 |
| Reported LPN Staffing Hours per Resident per Day | 1.17783 |
| Reported RN Staffing Hours per Resident per Day | 0.36876 |
| Reported Licensed Staffing Hours per Resident per Day | 1.5466 |
| Reported Total Nurse Staffing Hours per Resident per Day | 3.34632 |
| Reported Physical Therapist Staffing Hours per Resident per Day | 0.07 |
| Casemix CNA Staffing Hours per Resident per Day | 2.02352 |
| Casemix LPN Staffing Hours per Resident per Day | 0.76743 |
| Casemix RN Staffing Hours per Resident per Day | 0.39306 |
| Casemix Total Nurse Staffing Hours per Resident per Day | 3.18401 |
| Adjusted CNA Staffing Hours per Resident per Day | 1.79271 |
| Adjusted LPN Staffing Hours per Resident per Day | 1.27045 |
| Adjusted RN Staffing Hours per Resident per Day | 0.39776 |
| Adjusted Total Nurse Staffing Hours per Resident per Day | 3.60944 |
Health Inspection and Deficiency Ratings
| Name | Value |
|---|---|
Date of Standard Health Survey (Cycle 1) | 2019-03-22 |
Date of Standard Health Survey (Cycle 2) | 2018-01-18 |
Total Number of Health Deficiencies (Cycle 1) | 13 |
Number of Standard Health Deficiencies (Cycle 1) | 13 |
Number of Complaint Health Deficiencies (Cycle 1) | 2 |
Health Deficiency Score (Cycle 1) | 100 |
Number of Health Revisits (Cycle 1) | 1 |
Health Revisit Score (Cycle 1) | 0 |
Total Health Score (Cycle 1) | 100 |
Total Number of Health Deficiencies (Cycle 2) | 7 |
Number of Standard Health Deficiencies (Cycle 2) | 7 |
Number of Complaint Health Deficiencies (Cycle 2) | 1 |
Health Deficiency Score (Cycle 2) | 48 |
Number of Health Revisits (Cycle 2) | 1 |
Total Health Score (Cycle 2) | 48 |
Date of Standard Health Survey (Cycle 3) | 2016-12-08 |
Total Number of Health Deficiencies (Cycle 3) | 7 |
Number of Standard Health Deficiencies (Cycle 3) | 6 |
Number of Complaint Health Deficiencies (Cycle 3) | 1 |
Number of Health Revisits (Cycle 3) | 1 |
Health Deficiency Score (Cycle 3) | 40 |
Total Health Score (Cycle 3) | 40 |
Total Weighted Health Survey Score | 26 |
Complaints, Fines, and Penalties
| Name | Value |
|---|---|
Number of Facility Reported Incidents | 7 |
Number of Substantiated Complaints | 4 |
Cited for Abuse | |
Most Recent Health Inspection More Than 2 Years Ago | |
Provider Changed Ownership in Last 12 Months | |
With a Resident and Family Council | Resident |
Automatic Sprinkler Systems in All Required Areas | Yes |
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