HALE KUPUNA HERITAGE HOME, LLC – Nursing Home, KOLOA, Hawaii
Medicare and Medicaid
CMS quality ratings
Overall
Health inspection
Quality of care
Staffing
RN staffing
Last cited survey: 12 March 2026 · 74 health and 15 fire safety citations on file
Source: CMS Care Compare nursing home data. Ratings are updated when CMS publishes new inspection results.
Explore nursing home HALE KUPUNA HERITAGE HOME, LLC performance based on staff quality, resident satisfaction, safety measures, and care effectiveness in KOLOA. Get insights into Medicare and Medicaid and facility-specific standards, along with comparisons to national benchmarks. Ideal for families, healthcare providers, and researchers seeking quality long-term care information.
Main info
Name
HALE KUPUNA HERITAGE HOME, LLC
Address
4297A OMAO ROAD, KOLOA, HI 96756
Federal Provider Number
125062
Phone
(808) 742-7591
Ownership Type
For profit - Limited Liability company
Certified Beds
84
Residents in Certified Beds
46
Nursing Home Type
Medicare and Medicaid
Residence in Hospital
Legal Business Name
HALE KUPUNA HERITAGE HOME, LLC
Date of First Medicare/Medicaid Approval
2011-06-07
Continuing Care Retirement Community
Data current as of
31 May 2026
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Location
4297A OMAO ROAD
KOLOA, HI 96756
Phone: (808) 742-7591
Compare to HI average
See how this facility compares to the HI state average among rated nursing homes (43 homes). Peer best shows the highest rating among similar homes in the same city.
| Metric | This facility | HI average | Peer best (city) |
|---|---|---|---|
| Overall CMS stars | 2 | 3.65 | 5 |
| Health inspection | 2 | 2.95 | 5 |
| Staffing | 4 | 4.33 | 5 |
| Quality measures | 3 | 4.49 | 5 |
| Certified beds | 84 | 96.2 | — |
| Citations on file (health + fire) | 89 | ~8 health* | — |
- 15 CRAIGSIDE — 5★ overall
- ANN PEARL NURSING FACILITY — 2★ overall
- ARCADIA RETIREMENT RESIDENCE — 5★ overall
- AVALON CARE CENTER - HONOLULU, LLC — 3★ overall
- Aloha Nursing & Rehab Centre — 3★ overall
* State deficiency average uses CMS rating-cycle health deficiency counts.
Owners information
| Name | Role Description | Type | Ownership Percentage | Association Date |
|---|---|---|---|---|
| UKAUKA, LEA | ADP OF THE SNF | Individual | - | 08/18/2021 |
| RICHARD S. KISHABA 2010 DYNASTY TRUST | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 90.00 | 07/30/2010 |
| SMITH, JOEL GREGORY | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 12/01/2025 |
| SMITH, JOEL GREGORY | ADP OF THE SNF | Individual | - | 12/01/2025 |
| OHANA PACIFIC MANAGEMENT COMPANY INC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100.00 | 11/12/2009 |
| OHANA PACIFIC MANAGEMENT COMPANY INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | - | 11/12/2009 |
| OHANA PACIFIC MANAGEMENT COMPANY INC | ADP OF THE SNF | Organization | - | 12/16/2025 |
| HATA, RANDALL I | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 11/12/2009 |
| HATA, RANDALL I | ADP OF THE SNF | Individual | - | 11/12/2009 |
| KISHABA, RICHARD S | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 10.00 | 11/12/2009 |
| KISHABA, RICHARD S | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 11/12/2009 |
| KISHABA, RICHARD S | ADP OF THE SNF | Individual | - | 11/12/2009 |
| LO, WESLEY | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 01/01/2020 |
| LO, WESLEY | ADP OF THE SNF | Individual | - | 01/01/2020 |
| LORE, ANDREW | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 02/01/2022 |
| LORE, ANDREW | ADP OF THE SNF | Individual | - | 02/01/2022 |
| MCCLENNON, PAMELA | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 04/01/2025 |
| MCCLENNON, PAMELA | ADP OF THE SNF | Individual | - | 04/01/2025 |
| KOP, ARNOLD WH | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 01/01/2025 |
| KOP, ARNOLD WH | ADP OF THE SNF | Individual | - | 01/01/2025 |
| UKAUKAU, BLOSSOM LUANA | ADP OF THE SNF | Individual | - | 08/18/2021 |
| MORIKUNI, SUANNE | CORPORATE OFFICER | Individual | 0.00 | 01/01/2015 |
| MORIKUNI, SUANNE | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 01/01/2015 |
| MORIKUNI, SUANNE | ADP OF THE SNF | Individual | - | 01/01/2015 |
Inspections & deficiencies
CMS inspection citations for this nursing home. Filter by type or recency, and use severity chips to spot higher-risk findings.
89 citations on file · Latest survey: 12 March 2026 · 74 health · 15 fire safety
D: 70
F: 12
E: 6
G: 1
All
Health
Fire safety
Last 24 months
Health deficiencies
| Date | Tag | Severity | Type | Description |
|---|---|---|---|---|
| 2026-03-12 | F689 | G — Actual harm, isolated | Health | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2026-03-12 | F656 | D — Minimal harm, isolated | Health | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2024-09-06 | F880 | F — Minimal harm, widespread | Health | Provide and implement an infection prevention and control program. |
| 2024-09-06 | F880 | F — Minimal harm, widespread | Health | Provide and implement an infection prevention and control program. |
| 2024-09-06 | F880 | F — Minimal harm, widespread | Health | Provide and implement an infection prevention and control program. |
| 2024-09-06 | F812 | F — Minimal harm, widespread | Health | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2024-09-06 | F812 | F — Minimal harm, widespread | Health | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2024-09-06 | F812 | F — Minimal harm, widespread | Health | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2024-09-06 | F625 | D — Minimal harm, isolated | Health | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2024-09-06 | F625 | D — Minimal harm, isolated | Health | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2024-09-06 | F625 | D — Minimal harm, isolated | Health | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2024-09-06 | F610 | D — Minimal harm, isolated | Health | Respond appropriately to all alleged violations. |
| 2024-09-06 | F610 | D — Minimal harm, isolated | Health | Respond appropriately to all alleged violations. |
| 2024-09-06 | F610 | D — Minimal harm, isolated | Health | Respond appropriately to all alleged violations. |
| 2024-09-06 | F609 | D — Minimal harm, isolated | Health | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2024-09-06 | F609 | D — Minimal harm, isolated | Health | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2024-09-06 | F609 | D — Minimal harm, isolated | Health | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2024-09-06 | F600 | D — Minimal harm, isolated | Health | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2024-09-06 | F600 | D — Minimal harm, isolated | Health | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2024-09-06 | F600 | D — Minimal harm, isolated | Health | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
Fire safety deficiencies
| Date | Tag | Severity | Type | Description |
|---|---|---|---|---|
| 2024-09-06 | K223 | D — Minimal harm, isolated | Fire Safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2024-09-06 | K223 | D — Minimal harm, isolated | Fire Safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2024-09-06 | K223 | D — Minimal harm, isolated | Fire Safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2022-09-02 | K911 | D — Minimal harm, isolated | Fire Safety | Meet requirements for the installation and maintenance of electrical systems. |
| 2022-09-02 | K918 | D — Minimal harm, isolated | Fire Safety | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-09-02 | K223 | D — Minimal harm, isolated | Fire Safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2022-09-02 | K351 | D — Minimal harm, isolated | Fire Safety | Install an approved automatic sprinkler system. |
| 2022-09-02 | K911 | D — Minimal harm, isolated | Fire Safety | Meet requirements for the installation and maintenance of electrical systems. |
| 2022-09-02 | K918 | D — Minimal harm, isolated | Fire Safety | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-09-02 | K223 | D — Minimal harm, isolated | Fire Safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2022-09-02 | K351 | D — Minimal harm, isolated | Fire Safety | Install an approved automatic sprinkler system. |
| 2022-09-02 | K911 | D — Minimal harm, isolated | Fire Safety | Meet requirements for the installation and maintenance of electrical systems. |
| 2022-09-02 | K918 | D — Minimal harm, isolated | Fire Safety | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-09-02 | K223 | D — Minimal harm, isolated | Fire Safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2022-09-02 | K351 | D — Minimal harm, isolated | Fire Safety | Install an approved automatic sprinkler system. |
Additional information
Get more details on HALE KUPUNA HERITAGE HOME, LLC, including health inspection results, staffing levels, and facility amenities.
Discover how the home meets care standards and ensures residents' well-being.
Full CMS quality rating tables
Quality Ratings
| Name | Value |
|---|---|
| Overall Rating | 2 |
| Health Inspection Rating | 2 |
| Quality of Resident Care Rating | 3 |
| Quality of Resident Care Rating (Long Stay) | 5 |
| Quality of Resident Care Rating (Short Stay) | 5 |
| Staffing Rating | 4 |
| RN Staffing Rating | 5 |
| Reported CNA Staffing Hours per Resident per Day | 2.76924 |
| Reported LPN Staffing Hours per Resident per Day | 0.30846 |
| Reported RN Staffing Hours per Resident per Day | 1.48128 |
| Reported Licensed Staffing Hours per Resident per Day | 1.78974 |
| Reported Total Nurse Staffing Hours per Resident per Day | 3.39053 |
| Reported Physical Therapist Staffing Hours per Resident per Day | 0.06904 |
| Casemix CNA Staffing Hours per Resident per Day | 1.98981 |
| Casemix LPN Staffing Hours per Resident per Day | 0.72307 |
| Casemix RN Staffing Hours per Resident per Day | 0.35831 |
| Casemix Total Nurse Staffing Hours per Resident per Day | 3.07119 |
| Adjusted CNA Staffing Hours per Resident per Day | 2.87309 |
| Adjusted LPN Staffing Hours per Resident per Day | 0.33813 |
| Adjusted RN Staffing Hours per Resident per Day | 1.62377 |
| Adjusted Total Nurse Staffing Hours per Resident per Day | 3.71667 |
Health Inspection and Deficiency Ratings
| Name | Value |
|---|---|
Date of Standard Health Survey (Cycle 1) | 2019-09-13 |
Date of Standard Health Survey (Cycle 2) | 2018-09-07 |
Total Number of Health Deficiencies (Cycle 1) | 7 |
Number of Standard Health Deficiencies (Cycle 1) | 7 |
Health Deficiency Score (Cycle 1) | 64 |
Number of Health Revisits (Cycle 1) | 1 |
Health Revisit Score (Cycle 1) | 0 |
Total Health Score (Cycle 1) | 64 |
Total Number of Health Deficiencies (Cycle 2) | 4 |
Number of Standard Health Deficiencies (Cycle 2) | 4 |
Health Deficiency Score (Cycle 2) | 36 |
Number of Health Revisits (Cycle 2) | 1 |
Total Health Score (Cycle 2) | 36 |
Date of Standard Health Survey (Cycle 3) | 2017-06-23 |
Total Number of Health Deficiencies (Cycle 3) | 3 |
Number of Standard Health Deficiencies (Cycle 3) | 3 |
Number of Health Revisits (Cycle 3) | 1 |
Health Deficiency Score (Cycle 3) | 12 |
Total Health Score (Cycle 3) | 12 |
Total Weighted Health Survey Score | 71 |
Complaints, Fines, and Penalties
| Name | Value |
|---|---|
Number of Facility Reported Incidents | 2 |
Cited for Abuse | |
Most Recent Health Inspection More Than 2 Years Ago | |
Provider Changed Ownership in Last 12 Months | |
With a Resident and Family Council | Both |
Automatic Sprinkler Systems in All Required Areas | Yes |
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