HALE MAKUA - WAILUKU – Nursing Home, WAILUKU, Hawaii
Medicare and Medicaid
CMS quality ratings
Overall
Health inspection
Quality of care
Staffing
RN staffing
Last cited survey: 30 January 2026 · 56 health and 1 fire safety citations on file
Source: CMS Care Compare nursing home data. Ratings are updated when CMS publishes new inspection results.
Explore nursing home HALE MAKUA - WAILUKU performance based on staff quality, resident satisfaction, safety measures, and care effectiveness in WAILUKU. Get insights into Medicare and Medicaid and facility-specific standards, along with comparisons to national benchmarks. Ideal for families, healthcare providers, and researchers seeking quality long-term care information.
Main info
Name
HALE MAKUA - WAILUKU
Address
1540 LOWER MAIN STREET, WAILUKU, HI 96793
Federal Provider Number
125056
Phone
(808) 243-1722
Ownership Type
Non profit - Corporation
Certified Beds
90
Residents in Certified Beds
73.8
Nursing Home Type
Medicare and Medicaid
Residence in Hospital
Legal Business Name
HALE MAKUA HEALTH SERVICES
Date of First Medicare/Medicaid Approval
2006-11-22
Continuing Care Retirement Community
Data current as of
31 May 2026
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Location
1540 LOWER MAIN STREET
WAILUKU, HI 96793
Phone: (808) 243-1722
Compare to HI average
See how this facility compares to the HI state average among rated nursing homes (43 homes). Peer best shows the highest rating among similar homes in the same city.
| Metric | This facility | HI average | Peer best (city) |
|---|---|---|---|
| Overall CMS stars | 5 | 3.65 | 5 |
| Health inspection | 5 | 2.95 | 5 |
| Staffing | 5 | 4.33 | 5 |
| Quality measures | 5 | 4.49 | 5 |
| Certified beds | 90 | 96.2 | — |
| Citations on file (health + fire) | 57 | ~8 health* | — |
- 15 CRAIGSIDE — 5★ overall
- ANN PEARL NURSING FACILITY — 2★ overall
- ARCADIA RETIREMENT RESIDENCE — 5★ overall
- AVALON CARE CENTER - HONOLULU, LLC — 3★ overall
- Aloha Nursing & Rehab Centre — 3★ overall
* State deficiency average uses CMS rating-cycle health deficiency counts.
Owners information
| Name | Role Description | Type | Ownership Percentage | Association Date |
|---|---|---|---|---|
| NISHITA, JOSIAH | CORPORATE DIRECTOR | Individual | - | 04/01/2020 |
| CHUN, GRANT | CORPORATE DIRECTOR | Individual | 0.00 | 01/01/2017 |
| WACHI, EILEEN | CORPORATE DIRECTOR | Individual | 0.00 | 06/01/2017 |
| SAKAMOTO, ROY | CORPORATE DIRECTOR | Individual | 0.00 | 03/01/2015 |
| DORHEIM, TRACY A | CORPORATE DIRECTOR | Individual | 0.00 | 04/17/2025 |
| OHANA PACIFIC MANAGEMENT COMPANY INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | - | 01/01/2020 |
| OHANA PACIFIC MANAGEMENT COMPANY INC | ADP OF THE SNF | Organization | - | 12/02/2025 |
| COUNTY OF MAUI-DEPARTMENT OF FINANCE | ADP OF THE SNF | Organization | - | 11/01/2018 |
| KISHABA, RICHARD S | CORPORATE DIRECTOR | Individual | - | 01/01/2020 |
| LO, WESLEY | CORPORATE OFFICER | Individual | 0.00 | 12/01/2016 |
| LO, WESLEY | CORPORATE DIRECTOR | Individual | 0.00 | 01/01/2019 |
| LO, WESLEY | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 12/01/2016 |
| LO, WESLEY | ADP OF THE SNF | Individual | - | 12/01/2016 |
| MCBARNET, ALEXANDER | CORPORATE DIRECTOR | Individual | 0.00 | 03/01/2015 |
| ROMSON, EDWARD | CORPORATE DIRECTOR | Individual | 0.00 | 01/01/2017 |
| LORE, ANDREW | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 02/01/2022 |
| LORE, ANDREW | ADP OF THE SNF | Individual | - | 02/01/2022 |
| MCCLENNON, PAMELA | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 04/01/2025 |
| MCCLENNON, PAMELA | ADP OF THE SNF | Individual | - | 04/01/2025 |
| KOP, ARNOLD WH | ADP OF THE SNF | Individual | - | 08/01/2024 |
| MATTFELD, PAUL | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 08/11/2025 |
| MATTFELD, PAUL | ADP OF THE SNF | Individual | - | 08/11/2025 |
| MORIKUNI, SUANNE | OPERATIONAL/MANAGERIAL CONTROL | Individual | - | 01/01/2020 |
| MORIKUNI, SUANNE | ADP OF THE SNF | Individual | - | 01/01/2020 |
| MUNEKIYO, MICHAEL | CORPORATE DIRECTOR | Individual | - | 03/01/2015 |
Inspections & deficiencies
CMS inspection citations for this nursing home. Filter by type or recency, and use severity chips to spot higher-risk findings.
57 citations on file · Latest survey: 30 January 2026 · 56 health · 1 fire safety
D: 48
F: 6
E: 3
All
Health
Fire safety
Last 24 months
Health deficiencies
| Date | Tag | Severity | Type | Description |
|---|---|---|---|---|
| 2026-01-30 | F698 | D — Minimal harm, isolated | Health | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2026-01-30 | F698 | D — Minimal harm, isolated | Health | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2026-01-30 | F656 | D — Minimal harm, isolated | Health | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2026-01-30 | F656 | D — Minimal harm, isolated | Health | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2026-01-30 | F628 | D — Minimal harm, isolated | Health | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. |
| 2026-01-30 | F628 | D — Minimal harm, isolated | Health | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. |
| 2024-11-15 | F925 | F — Minimal harm, widespread | Health | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| 2024-11-15 | F925 | F — Minimal harm, widespread | Health | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| 2024-11-15 | F925 | F — Minimal harm, widespread | Health | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| 2024-11-15 | F880 | D — Minimal harm, isolated | Health | Provide and implement an infection prevention and control program. |
| 2024-11-15 | F880 | D — Minimal harm, isolated | Health | Provide and implement an infection prevention and control program. |
| 2024-11-15 | F880 | D — Minimal harm, isolated | Health | Provide and implement an infection prevention and control program. |
| 2024-11-15 | F812 | F — Minimal harm, widespread | Health | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2024-11-15 | F812 | F — Minimal harm, widespread | Health | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2024-11-15 | F812 | F — Minimal harm, widespread | Health | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2024-11-15 | F689 | D — Minimal harm, isolated | Health | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2024-11-15 | F689 | D — Minimal harm, isolated | Health | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2024-11-15 | F689 | D — Minimal harm, isolated | Health | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2024-11-15 | F550 | D — Minimal harm, isolated | Health | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2024-11-15 | F550 | D — Minimal harm, isolated | Health | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
Fire safety deficiencies
| Date | Tag | Severity | Type | Description |
|---|---|---|---|---|
| 2023-11-08 | K353 | D — Minimal harm, isolated | Fire Safety | Inspect, test, and maintain automatic sprinkler systems. |
Additional information
Get more details on HALE MAKUA - WAILUKU, including health inspection results, staffing levels, and facility amenities.
Discover how the home meets care standards and ensures residents' well-being.
Full CMS quality rating tables
Quality Ratings
| Name | Value |
|---|---|
| Overall Rating | 5 |
| Health Inspection Rating | 5 |
| Quality of Resident Care Rating | 5 |
| Quality of Resident Care Rating (Long Stay) | 5 |
| Quality of Resident Care Rating (Short Stay) (Footnote) | 2 |
| Staffing Rating | 5 |
| RN Staffing Rating | 5 |
| Reported CNA Staffing Hours per Resident per Day | 2.73102 |
| Reported LPN Staffing Hours per Resident per Day | 0.48493 |
| Reported RN Staffing Hours per Resident per Day | 1.40316 |
| Reported Licensed Staffing Hours per Resident per Day | 1.88809 |
| Reported Total Nurse Staffing Hours per Resident per Day | 4.4839 |
| Reported Physical Therapist Staffing Hours per Resident per Day | 0.03654 |
| Casemix CNA Staffing Hours per Resident per Day | 2.20855 |
| Casemix LPN Staffing Hours per Resident per Day | 0.66799 |
| Casemix RN Staffing Hours per Resident per Day | 0.28733 |
| Casemix Total Nurse Staffing Hours per Resident per Day | 3.16387 |
| Adjusted CNA Staffing Hours per Resident per Day | 2.55281 |
| Adjusted LPN Staffing Hours per Resident per Day | 0.48698 |
| Adjusted RN Staffing Hours per Resident per Day | 1.40909 |
| Adjusted Total Nurse Staffing Hours per Resident per Day | 4.50286 |
Health Inspection and Deficiency Ratings
| Name | Value |
|---|---|
Date of Standard Health Survey (Cycle 1) | 2019-08-30 |
Date of Standard Health Survey (Cycle 2) | 2018-09-21 |
Total Number of Health Deficiencies (Cycle 1) | 8 |
Number of Standard Health Deficiencies (Cycle 1) | 8 |
Health Deficiency Score (Cycle 1) | 76 |
Number of Health Revisits (Cycle 1) | 1 |
Health Revisit Score (Cycle 1) | 0 |
Total Health Score (Cycle 1) | 76 |
Total Number of Health Deficiencies (Cycle 2) | 7 |
Number of Standard Health Deficiencies (Cycle 2) | 7 |
Health Deficiency Score (Cycle 2) | 28 |
Number of Health Revisits (Cycle 2) | 1 |
Total Health Score (Cycle 2) | 28 |
Date of Standard Health Survey (Cycle 3) | 2017-08-30 |
Total Number of Health Deficiencies (Cycle 3) | 10 |
Number of Standard Health Deficiencies (Cycle 3) | 10 |
Number of Health Revisits (Cycle 3) | 1 |
Health Deficiency Score (Cycle 3) | 48 |
Total Health Score (Cycle 3) | 48 |
Total Weighted Health Survey Score | 20 |
Complaints, Fines, and Penalties
| Name | Value |
|---|---|
Cited for Abuse | |
Most Recent Health Inspection More Than 2 Years Ago | |
Provider Changed Ownership in Last 12 Months | |
With a Resident and Family Council | Resident |
Automatic Sprinkler Systems in All Required Areas | Yes |
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